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Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£109* Per night/room 13 Jul - 14 Jul

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at Vienna House Sonne Rostock gets good marks from our customers. During your stay, you're just a quick walk from Kerkhofhaus. Features include free WiFi in public areas, plus 2 restaurants and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy regional cuisine while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the location and the breakfast
  • Steps from Kerkhofhaus and Town Hall Rostock
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Vienna House Sonne Rostock ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Vienna House Sonne Rostock

Everyone (6) Couples (2)
4 out of 5

Posted by on 10 Aug 2020

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Comment from Hotel Management

11 Aug 2020 by Anja Schmidt

Vielen Dank für die gute Bewertung.

5 out of 5

Posted by on 2 Mar 2020

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Comment from Hotel Management

8 Mar 2020 by Anja Schmidt

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

4 out of 5

Posted by on 16 Sep 2019

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Comment from Hotel Management

31 Oct 2019 by Sonja Höppner

Lieber Gast, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Falls Sie Fragen oder Anmerkungen zu Ihrem Aufenthalt in unserem Hause haben stehen wir Ihnen jederzeit gerne zur Verfügung. Mit freundlichen Grüßen von der Ostseeküste Steigenberger Hotel Sonne Sonja Höppner Guest Relations

3 out of 5

Posted by on 17 Jun 2019

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Comment from Hotel Management

3 Jul 2019 by Anja Schmidt

Thank you for your review. Greetings from Rostock.

3 out of 5
Insgesamt ein sehr schönes Haus in guter Lage, aber die Sauberkeit (Staubmäuse in Fluren und Treppenhaus, starker Schimmel in der Dusche) lassen zu wünschen übrig. Engagement der Personals ist ausbaufähig.

Posted by on 3 Jan 2019

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Comment from Hotel Management

16 Jan 2019 by Steigenberger Hoel Sonne

Lieber Gast, vielen Dank, dass Sie sich Zeit genommen haben, uns Ihre Eindrücke über Ihren Aufenthalt im Steigenberger Hotel Sonne zu schildern. Wir danken Ihnen für Ihre Offenheit uns gegenüber, denn Anregungen wie Ihre helfen uns, unser Verbesserungs-potential gezielt zu erkennen. Sollten Sie Fragen oder Wünsche haben, stehen wir selbstverständlich gerne zur Verfügung. Wir wünschen Ihnen auf diesem Wege eine sonnige Zeit und verbleiben mit freundlichen Grüßen von der Ostseeküste Steigenberger Hotel Sonne Sonja Höppner Guest Relations

3 out of 5

Gute Lage

Pros: Lage und freundliches Personal
Cons: WLAN in Abhängigkeit vom Provider und dem verfügbaren Netz Lieferant der Brötchen wechseln oder Rohlinge länger/knackiger aufbacken
Zentral gelegenes Hotel, sehr enges Parkhaus; schon mit Mittelklasse-Limousinen Auf- und Abfahrten nur mit Rangieren befahrbar. Sauna leider nur gegen Gebühr und erst ab 16.30 Uhr nutzbar. WLAN brach auch Nachts (23.00-01.00 Uhr) immer wieder zusammen. Frühstücksbuffetauswahl gut. Service war sehr aufmerksam. Schlecht: Die Brötchen, egal welche Sorte man aß, waren pappig.

Posted by on 19 Oct 2017

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Comment from Hotel Management

8 Nov 2017 by Steigenberger Hotel Sonne

Lieber Gast, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Ihre Hinweise haben wir selbstverständlich an die entsprechenden Abteilungen zur Prüfung weitergeleitet. Gerne haben wir in Ihren Profildaten vermerkt, dass wir Ihren PKW bei der nächsten Anreise für Sie parken. Die Probleme mit unserem WLAN wurden bereits von unserer Haustechnik behoben. Für die Unanahmelichkeiten möchten wir uns auf diesem Wege recht herzlich bei Ihnen entschuldigen. Bei Fragen und Wünschen stehen wir Ihnen jederzeit gerne zu Ihrer Verfügung. Mit freundlichen Grüßen Steigenberger Hotel Sonne Sonja Höppner Guest Relations

4 out of 5

Schönes Hotel in zentraler Lage

Pros: Die zentrale Lage, Freundlichkeit des Personals und ein perfektes Frühstück
Cons: Das wird schwer, denn für den Strassenlärm kann wohl niemand. (Kopfsteinpflaster)
Location: Das Hotel liegt direkt am Marktplatz, von hier aus kann man die ganze Ostseeküste entdecken.
Wir verbrachten eine schöne Woche in Rostock, alle Sehenswürdigkeiten sind mit Bus oder Bahn zu erreichen.

Posted by , from Schweiz on 26 Sep 2016

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Comment from Hotel Management

7 Oct 2016 by s.hoeppner@hotel-sonne-rostock.de

Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Steigenberger Hotel Sonne Sonja Höppner Guest Relations

5 out of 5

Top Lage im Zentrum der Stadt

Junior Suite sehr geräumig und gut eingerichtet. Insgesamt aufgrund der Lage im Zentrum etwas laut, dafür aber direkte Lage. Grosses Badezimmer und gutes Bett.

Posted by on 28 Jul 2014

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4 out of 5

Kurze Hygienetipps

Das Personal sollte darauf achten, dass die eigentlich weißen Badezimmerfugen nicht mit schwarzen und entsprechend wenig vertrauenserweckenden Farbtönen verdreckt sind. Es sah wie Schimmel aus und das ist ein NoGo.

Posted by on 23 Jul 2014

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About the Vienna House Sonne Rostock

Location Neuer Markt 2, Rostock, MV 18055

Property Features

Vienna House Sonne Rostock offers its guests a sauna and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Event space at this hotel measures 6211 square feet (577 square metres) and includes conference centres. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Vienna House Sonne Rostock. For a fee, parking is available. This 4-star Rostock hotel is smoke free.

  • 119 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 6211 sq ft of conference space
  • 577 sq. m of conference space
  • Built in 1998
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Rostock Central Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Vienna House Sonne Rostock offers 119 accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries. This Rostock hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:00 AM.

Restaurant – This restaurant specialises in regional cuisine and serves lunch and dinner.

Havanna Bar&Lounge – On-site bar. Open daily.

Reuters – This restaurant only serves breakfast. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Waterskiing nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night (maximum EUR 40 per stay)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Apple Pay

Long-term renters welcome

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards, cash, mobile payments and Apple Pay. Long-term renters welcome. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Long-term renters welcome
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 6
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 for adults and EUR 9.5 for children (approximately)
  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night (maximum EUR40 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 40 per night
  • Facilities fee: EUR 3.5 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steigenberger Hotel Sonne
  • Steigenberger Hotel Sonne Rostock
  • Steigenberger Sonne
  • Steigenberger Sonne Rostock
  • Steigenberger Hotel Rostock
  • Steigenberger Hotel Sonne
  • Vienna House Sonne Rostock Hotel
  • Vienna House Sonne Rostock Rostock
  • Vienna House Sonne Rostock Hotel Rostock

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 6 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.