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4.5 out of 5

"A very nice hotel with helpful staff. The pool area is a bonus after a long day sightseeing or conference/convention. It maybe a little out of town ... " More

By a verified traveller on Fri 21 Feb 2020

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£82* Per night/room 25 Oct - 26 Oct

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The comfortable rooms at Holiday Inn Rotorua, an IHG Hotel get high marks from our customers. During your stay, you're just a quick walk from Whakarewarewa Hot Springs. Enjoy features like free WiFi in public areas, free self-parking and a free shopping centre shuttle. This 4.5-star hotel has 203 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and fridges
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Steps from Whakarewarewa Hot Springs and Whakarewarewa: The Living Maori Village
  • Free shopping centre shuttle service

Holiday Inn Rotorua, an IHG Hotel ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Rotorua, an IHG Hotel

Couples (1)
5 out of 5
A very nice hotel with helpful staff. The pool area is a bonus after a long day sightseeing or conference/convention. It maybe a little out of town but that is a bonus as it is quiet and your not disturbed with traffic noise overnight. I would certainly come back here again and recommend it to others.

Posted by on 21 Feb 2020

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Comment from Hotel Management

29 Feb 2020 by Maureen

Thanks for your recommendation. Regards Maureen

4 out of 5

Perushyvä hotelli hyvällä sijainnilla

Pros: Siisteys, sijainti, lämmitetty ulkouima-allas
Cons: Huoneita voisi vähän remontoida ja uudistaa
Location: Auton kanssa lomailevalle sijainti oli ainakin oikein hyvä. Keskusta lähellä, pienen ajomatkan päässä olivat oikeastaan Rotoruan kaikki nähtävyydet.
Hotelli oli perushyvä, joskin huone kaipasi hieman uudistamista. Huoneessamme oli myös parveke, mutta siitä oli näkymä ainoastaan viereiseen seinään ja alla olevaan kattoon, joten siitä ei kauheasti iloa ollut. Huone oli tilava ja siisti, hotellista löytyi pieni kuntosali ja lämmitetty ulkoallas, joista plussaa. Henkilökunta oli ystävällistä ja hotellin yleisilme siisti.

Posted by on 4 Apr 2018

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Comment from Hotel Management

6 Apr 2018 by Maureen

Kiitos palautteestasi. Toivottavasti nautit koko ajan Uudessa-Seelannissa. Ystävällisin terveisin Maureen (Translated using google)

About the Holiday Inn Rotorua, an IHG Hotel

Location 10 Tryon Street, Whakarewarewa, Whakarewarewa, 3043

Property Features

Holiday Inn Rotorua, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 651 square feet (60 square metres) and includes conference centres. Tour/ticket assistance, vending machine, and multilingual staff are also featured at the luxury Holiday Inn Rotorua, an IHG Hotel. Self parking is free. This 4.5-star Whakarewarewa hotel is smoke free.

  • 203 guestrooms or units
  • 5 levels
  • 2 buildings
  • 651 sq ft of conference space
  • 60 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Rotorua, an IHG Hotel offers 203 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Chapman Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and cash

This property uses geothermal energy

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and cash. This property uses geothermal energy. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless checkout is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Renewable energy source - geothermal
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 28 and NZD 32 for adults, and NZD 28 and NZD 32 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Rotorua
  • Holiday Inn Rotorua
  • Rotorua Holiday Inn
  • Holiday Inn Rotorua Hotel
  • Holiday Inn Rotorua Hotel Rotorua
  • Holiday Inn Rotorua
  • Holiday Inn Rotorua, An Ihg
  • Holiday Inn Rotorua an IHG Hotel
  • Holiday Inn Rotorua, an IHG Hotel Hotel
  • Holiday Inn Rotorua, an IHG Hotel Whakarewarewa
  • Holiday Inn Rotorua, an IHG Hotel Hotel Whakarewarewa

You should know

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This Hotel property has been rated 4 star plus.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.