"Nice stay. Good location. Not enough hotel parking space, but no problem with parking on the road just outside without parking restriction. " More
As a guest of Rotorua Citizens Club, you'll find laundry facilities and a lift. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Free self parking is available. This Rotorua hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Rotorua Citizens Club offers 15 accommodations. Cable televisions are provided. This Rotorua hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9 AM.
Fitz Club – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for lunch and dinner. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO), COVID-19 Guidelines (CDC) and CovidClean (Safehotels - global expert).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.