- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was comfortable and good area
Your dates need to occur after 2020-02-26. Try updating your dates to see prices for your trip.
Located in Rotterdam's Charlois neighbourhood, Bastion Hotel Rotterdam Zuid is in the business district. Luxor Theater and SS Rotterdam are cultural highlights, while Erasmus Bridge is a notable landmark. Looking to enjoy an event or a game? See what's going on at Ahoy Rotterdam or De Kuip Stadium.
We reserved a room with two twin beds, they provided us two single beds. I called the customer service and they apologized and verified the bed is single, then transferred me to the relocating team, I was on hold for one hour, then another person called me and she said the reception verified that the rooms are two twin bed, while they had verified twice they do not have twin beds at all. All of their rooms are single beds. That was my worst experience ever, they ruined my vacation, I wasted three hours of my daytime in Amsterdam discussing the issue with customer service and paid the charge for international call from Netherlands and at the end I was so pissed off that I could not enjoy there anymore. I will never book anything from Expedia anymore. They do not care about their customers.