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4.0 out of 5

"The hotel staff were all really helpful and professional. Hotel is situated in a fantastic position for sightseeing Rouen old district. Joan of Arc sq ... " More

By a verified traveller on Fri 26 Apr 2019

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£193* Per night/room 25 Oct - 26 Oct

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 Double Bed, City View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Hotel de Bourgtheroulde, Autograph Collection. During your stay, you're just a quick walk from Rouen Cathedral. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This 5-star hotel has 78 rooms over 4 floors. Each room includes amenities such as free WiFi and a Smart TV.

  • Air-conditioned rooms with 24-hour room service, Smart TVs and Netflix
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hydrotherapy, facials or aromatherapy at Spa du Drap d Or
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the central location and the helpful staff
  • Steps from Rue du Gros-Horloge and Musee Jeanne D'Arc de Rouen
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel de Bourgtheroulde, Autograph Collection ratings based on 5 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel de Bourgtheroulde, Autograph Collection

Everyone (3) Couples (1) Family (1)
5 out of 5
The hotel staff were all really helpful and professional. Hotel is situated in a fantastic position for sightseeing Rouen old district. Joan of Arc square is just around the corner.

Posted by on 26 Apr 2019

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5 out of 5
Uniikki tunnelma ja design. Kaikki siistiä ja kaikki toimii hyvin. Aamupala erinomainen. Palvelu innokasta ja asiantuntevaa. Sijainti on lähes täydellinen autoilijalle ja kävelijälle poikkeuksellisen hyvä. Kylpylä poikkeuksellisen hyvä, paitsi kuntosalilla puuttuu kunnolliset lihaskuntolaitteet ja välineet.

Posted by on 2 Jul 2019

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3 out of 5
Very good location, close to the Vieux Marché and Rue du Gros Horloge

Posted by , from Zürich, Switzerland on 25 Sep 2018

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5 out of 5

Le plus bel hôtel de rouen

Tout est absolument parfait à l'exception des serviettes de salle de bain de qualité moyenne.

Posted by , from Bordeaux on 7 Aug 2016

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2 out of 5

DECEPTION

Personnel en dessous de tout. Amateurisme total, pas digne d'un tel établissement.

Posted by on 27 Aug 2013

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About the Hotel de Bourgtheroulde, Autograph Collection

Location 15 Place de la Pucelle, Rouen, Seine-Maritime 76000

Renovations + Closures

The following facilities or services will be unavailable from September 7 2020 to October 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Hot tub

The property will be renovating from 07 September 2020 to 01 October 2021 (completion date subject to change). The following areas are affected:

  • Dining venue
  • Meeting facilities

Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

Hotel de Bourgtheroulde, Autograph Collection offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness centre, a library, and a terrace are also featured at the luxury Hotel de Bourgtheroulde, Autograph Collection. For a fee, parking is available. This 5-star Rouen hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Paris (CDG-Roissy-Charles de Gaulle) (157 km / 97.5 mi)
  • Train station: Theatre des Arts Tram Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel de Bourgtheroulde, Autograph Collection offers 78 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Smart televisions come with cable channels and Netflix. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Rouen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Netflix
  • Coffee maker
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Les Deux Rois – On-site restaurant.

L Atrium – This cocktail bar overlooks the pool. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Spa Services

Spa du Drap d Or has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available.The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the Ecolab (third-party expert - Global) sanitisation guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22.00 per person (approximately)
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Pool access available from 10:00 AM to 8:00 PM

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.