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4.0 out of 5

"Nice room, great bathroom, quirky touches. " More

By a verified traveller on Fri 01 Oct 2021

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Cosy Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£95* Per night/room 12 Jun - 13 Jun

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Hotel du Vin & Bistro Tunbridge Wells's great location gets high marks from our customers. During your stay, you're just a quick walk from Assembly Hall Theater. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 34 rooms. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a plasma TV in each room.

  • All accommodations offer 24-hour room service, plasma TVs and Egyptian cotton sheets
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have good things to say about the accommodation for the comfy beds and nice bathrooms
  • Steps from Assembly Hall Theater and Tunbridge Wells Museum and Art Gallery
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel du Vin & Bistro Tunbridge Wells ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel du Vin & Bistro Tunbridge Wells

Everyone (2) Couples (2) Family (2)
4 out of 5
Nice room, great bathroom, quirky touches.

Posted by on 1 Oct 2021

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Comment from Hotel Management

2 Oct 2021 by Lauren

Hello Elena, thank you for taking the time to review your recent stay with us, I am glad to hear that you enjoyed your room. We hope to welcome you back to the Hotel soon. Many Thanks, Lauren

5 out of 5

Posted by on 15 Nov 2019

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Comment from Hotel Management

8 Dec 2019 by Holly

Thank you for choosing to stay with Hotel du Vin and for your feedback. I hope we can welcome you back to the hotel very soon.

4 out of 5
Disappointed with the service for the afternoon tea.

Posted by on 24 Aug 2019

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5 out of 5
Good service. Breakfast choice could have been wider range of choice otherwise very nice. Junior suite was offered as an upgrade which was much appreciated.

Posted by on 12 Feb 2019

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Comment from Hotel Management

27 Mar 2019 by Holly

Thank you for staying with us and for your feedback regarding your room and breakfast. We hope to welcome you back to the hotel soon.

2 out of 5
Pros: Outside garden space was nice as were all the staff.
Cons: Redecoration in lighter colours.the hotel was very dark.
Location: Central
In my opinion the room was a single room with a double bed. The bathroom was dark and needed a refurbish as did the room. literally no room to move. Also there was no luggage stand as I would expect from a hotel marketing itself as 4/5 star. The only mirror was in the wardrobe so no dressing table mirror, this space was taken up by the TV on the wall.

Posted by on 4 Jul 2017

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Comment from Hotel Management

10 Jul 2017 by James

Thank you for your review anonymous. I hope we are able to see you back in the future to try one of our larger room types?

About the Hotel du Vin & Bistro Tunbridge Wells

Location Crescent Road, Royal Tunbridge Wells, England TN1 2LY

Renovations + Closures

The following facilities are closed on Monday and Tuesday:

  • Restaurant

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and a garden are also featured at the eco-friendly Hotel du Vin & Bistro Tunbridge Wells. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Royal Tunbridge Wells hotel is smoke free.

  • 34 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Tunbridge Wells Central Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel du Vin & Bistro Tunbridge Wells offers 34 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Bistro du Vin – This bistro serves breakfast, brunch, lunch and dinner.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 18 for adults and GBP 9 for children (approximately)
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bistro Tunbridge Wells
  • Hotel Vin & Bistro Tunbridge Wells
  • Hotel Vin Bistro Tunbridge Wells Royal Tunbridge Wells
  • Hotel du Vin & Bistro Tunbridge Wells Hotel
  • Hotel du Vin & Bistro Tunbridge Wells Royal Tunbridge Wells

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.