20 Aug 2019 by GM Twells
We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am pleased you found my team to be lovely. I will ensure that we stay close to the rotas to ensure we have the right people available. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathan Ruthven, General Manager
16 Mar 2018 by GM Tunbridge Wells
We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. It is always a pleasure to receive any feedback and is very important to me. I will be sure to share your comments with all my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we all very much look forward to having the opportunity to welcome you back again soon. Sincerely,
10 Oct 2016 by GM Tunbridge Wells
Thank you for taking the time out to post your review of our hotel, your feedback is greatly appreciated. I will be sure to share your review with all my team. We very much look forward to having the opportunity to welcome you back again in the future. Sincerely,
Mercure Tunbridge Wells Hotel offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. A BBQ, multilingual staff, and a garden are also featured at the business-friendly Mercure Tunbridge Wells Hotel. Self parking is free. This 4-star Royal Tunbridge Wells hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Mercure Tunbridge Wells Hotel offers 84 forms of accommodation with coffee/tea makers and a hairdryer. LED televisions come with digital channels. Bathrooms include a bath and shower and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM.
The Mallows – This restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.