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4.2 out of 5

"The location was good. Room was spacious and clean. Betty was so friendly. Breakfast was fantastic " More

By a verified traveller on Fri 07 Feb 2020

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Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£64* Per night/room 24 Jun - 25 Jun

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double or Twin Room ( Zip)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Royal Wells Hotel. During your stay, you're just a quick walk from Trinity Theatre. Features include free WiFi in public areas and free self-parking, plus a restaurant. Built in 1600, this 3-star hotel has 27 rooms over 4 floors. Each room includes amenities such as free WiFi and satellite TV channels.

  • All rooms offer satellite TV, room service and coffee makers
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests love the breakfast and restaurant
  • Within a 10-minute walk of Trinity Theatre and Tunbridge Wells Museum and Art Gallery
  • Pets welcome for a fee

Royal Wells Hotel ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Wells Hotel

Everyone (4) Family (1)
4 out of 5

Posted by on 3 Oct 2020

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5 out of 5
The location was good. Room was spacious and clean. Betty was so friendly. Breakfast was fantastic

Posted by on 7 Feb 2020

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4 out of 5

A very nice stay in Tunbridge Wells

Cons: The only downside was dinner and breakfast took their time coming but saying that they were worth the wait.
Lovely one night stay at the Royal Wells. Had a very clean and comfortable superior Double room on the third floor, over looking the pleasant views to the rear. Friendly and helpful staff were alway at hand when required. The bar had some quality ales on tap and the breakfast room was very nice, buzzing and light, a real feature of the hotel in our opinion. Would certainly recommend the Royal Wells.

Posted by , from Kent on 19 Feb 2018

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5 out of 5

Very comfortable hotel.

Pros: Felt up to date as well as retaining enough original features.
Nice decor, modern but with beautiful old exterior and still felt characterful inside.

Posted by , from London on 13 Nov 2017

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3 out of 5

started out great

Pros: Everything apart from the dirty bed !
Cons: Employ somebody capable of replacing bedding
Location: Perfect for High Rocks Wedding venue
We arrived and were very impressed. The room was lovely and had all the things that a lot of hotels miss..a mirror near a plug, toilet brush, books and bits making it homely, lovely........ Then we went to get in the bed...the sheet had come off of the corner exposing the heavily stained mattress cover which must have been obvious to whoever made the bed, it was disgusting (I have photos). The man on reception was very quick to respond but the offer of covering it up with another sheet wasn't really acceptable. He did remove the cover and replaced the sheets. So disappointing as I would have rated this hotel as perfect but would now not book again. A silly let down by one member of staff who will ruin the hotels reputation. Our comment was being passed to the manager but we have as yet, almost a week on not heard anything, we really thought there should have been a mention about it the following morning.

Posted by on 20 Oct 2017

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Comment from Hotel Management

8 Nov 2017 by The Royal Wells Hotel

We are sorry to see your comments regarding the linen. Our head house keeper has spoken to her entire team. This was a one off mistake that will not be repeated. We do hope you will come again as we assure this will not happen again.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Event space at this hotel measures 915 square feet (85 square metres) and includes conference rooms. The business-friendly Royal Wells Hotel also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

  • 1 building
  • 27 guestrooms or units
  • 4 levels
  • 915 sq ft of conference space
  • 85 sq. m of conference space
  • Built in 1600
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gatwick Airport (LGW) (59.8 km / 37.1 mi)
  • Train station: Tunbridge Wells Central Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Royal Wells Hotel offers 27 forms of accommodation with coffee/tea makers and a hairdryer. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 11:00 AM.

Chalybeate Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Beau Nash Tavern – This pub serves lunch, dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - midnight. If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - midnight.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Pet Policy

  • Pets: GBP 5.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 7.95 per person (approximately)
  • Pet fee: GBP 5.00 per pet, per night
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Wells Hotel
  • The Royal Wells Hotel Royal Tunbridge Wells, Kent
  • The Royal Wells Hotel Tunbridge Kent
  • Royal Wells Hotel Hotel
  • Royal Wells Hotel Royal Tunbridge Wells
  • Royal Wells Hotel Hotel Royal Tunbridge Wells

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.