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3.6 out of 5

"The hotel was easy to find, the room was very cosy and the staff were lovely and helpful. However, the room was quite warm and the curtains were very ... " More

By a verified traveller on Mon 03 Jun 2019

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£71* Per night/room 1 Aug - 2 Aug

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

The clean rooms at Russell Hotel get high marks from our customers. During your stay, you're just a quick walk from Tunbridge Wells Museum and Art Gallery. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). Built in 1890, this 2-star hotel has 26 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, electric kettles and desks
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Amenities include laundry facilities, a terrace and TV in a common area
  • Guests speak favourably about the value of their stay and the breakfast
  • Steps from Trinity Theatre and 5 minutes on foot from Tunbridge Wells Museum and Art Gallery

Russell Hotel ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Russell Hotel

Everyone (5)
4 out of 5
The hotel was easy to find, the room was very cosy and the staff were lovely and helpful. However, the room was quite warm and the curtains were very thin and allowed a lot of light through.

Posted by on 3 Jun 2019

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5 out of 5

Posted by on 25 May 2019

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2 out of 5
We paid £106 for a night stay and we surprised to see the hotel still has 80s style and the housekeeping is Below average

Posted by on 10 Sep 2017

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3 out of 5
Convenient for town centre. Hotel needs updating. Breakfast needs to offer a bit more variety.

Posted by on 9 May 2017

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4 out of 5
Good: Service, location near victoria place, 10 min. walking distance to Pantiles Less good: location at one of the main roads through the town; we had room no. 51 and it was quite loud.

Posted by on 5 Jul 2019

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Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

As a guest of Russell Hotel, you'll find a terrace, laundry facilities, and express check-out. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. This Victorian Royal Tunbridge Wells hotel is smoke free.

  • 26 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1890
  • Bar or lounge
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Gatwick Airport (LGW) (59.8 km / 37.1 mi)
  • Train station: Tunbridge Wells Central Station (0.9 km / 0.6 mi)

Room Amenities

Russell Hotel offers 26 forms of accommodation with a hairdryer and free toiletries. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Combined shower/bath
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy breakfast daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

All guests must show a valid photo ID and valid booking confirmation.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 12.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Russell Hotel Royal Tunbridge Wells
  • Russell Royal Tunbridge Wells
  • Russell Hotel Hotel
  • Russell Hotel Royal Tunbridge Wells
  • Russell Hotel Hotel Royal Tunbridge Wells

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.