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3.6 out of 5

"The hotel was easy to find, the room was very cosy and the staff were lovely and helpful. However, the room was quite warm and the curtains were very ... " More

By a verified traveller on Mon 03 Jun 2019

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£58* Per night/room 30 Oct - 31 Oct

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Russell Hotel. During your stay, you're just a quick walk from Tunbridge Wells Museum and Art Gallery. Free WiFi in public areas, free self-parking and a bar are available.

  • Free English breakfast served on weekdays
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include laundry facilities, a terrace and TV in a common area
  • Guests speak favourably about the location and the breakfast
  • Steps from Trinity Theatre and 5 minutes on foot from Tunbridge Wells Museum and Art Gallery

Russell Hotel ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Russell Hotel

Everyone (5)
4 out of 5
The hotel was easy to find, the room was very cosy and the staff were lovely and helpful. However, the room was quite warm and the curtains were very thin and allowed a lot of light through.

Posted by on 3 Jun 2019

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5 out of 5

Posted by on 25 May 2019

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2 out of 5
We paid £106 for a night stay and we surprised to see the hotel still has 80s style and the housekeeping is Below average

Posted by on 10 Sep 2017

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3 out of 5
Convenient for town centre. Hotel needs updating. Breakfast needs to offer a bit more variety.

Posted by on 9 May 2017

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4 out of 5
Good: Service, location near victoria place, 10 min. walking distance to Pantiles Less good: location at one of the main roads through the town; we had room no. 51 and it was quite loud.

Posted by on 5 Jul 2019

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Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. WiFi is free in public spaces. The business-friendly Russell Hotel also features a terrace, a picnic area, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This Victorian Royal Tunbridge Wells hotel is smoke free.

  • 26 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1890
  • English breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Tunbridge Wells Central Station (0.9 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Russell Hotel offers 26 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Combined shower/bath
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

Guests are served a free English breakfast on weekdays from 7:00 AM to 9:30 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests must show a valid photo ID and valid booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 12.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Russell Hotel Royal Tunbridge Wells
  • Russell Royal Tunbridge Wells
  • Russell Hotel Hotel
  • Russell Hotel Royal Tunbridge Wells
  • Russell Hotel Hotel Royal Tunbridge Wells

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.