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5.0 out of 5

"The hotel gets better each time we stay there . We have been staying there on and of for over 15 years . The restaurant has been redone it's so much b ... " More

By a verified traveller on Sat 07 Apr 2018

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Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£49* Per night/room 21 Jun - 22 Jun

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Room, Accessible

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room Single Use

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 1 Max

Comfort Twin Room, Accessible

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Hotel Description

The spacious rooms at Hotel Ciudad de Burgos get high marks from our customers. During your stay, you'll be close to Mina Esperanza. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. This 3-star hotel has 126 rooms over 6 floors. Free WiFi and deep-soaking baths are available in all rooms.

  • Air-conditioned rooms with pillowtop beds, deep-soaking baths and LCD TVs
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include concierge services, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the comfortable guestrooms and the location
  • 8 minutes by car from Cofradia de La Antigua de Gamonal and 9 minutes from Burgos University Hospital
  • Pets welcome for a fee

Hotel Ciudad de Burgos ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Ciudad de Burgos

Everyone (1)
5 out of 5

I have been staying at the hotel on off for years

Pros: Every thing about the hotel is first class
Cons: They are making it better all the time
Location: The hotel is away from things . And can be a little hard to get to at times if you don't no the roads . But if you are smart it's not a problem
The hotel gets better each time we stay there . We have been staying there on and of for over 15 years . The restaurant has been redone it's so much better . And the food gets better each time we stay there . We had our young daughter with us so they put us in the new wing . Woooow it's so nice would put top London hotels to shame . It's clean smart . The staff are like family . Car parking is right there never a problem . The entrance to the hotel is wonderful full of fantastic things . The decor is wonderful . Over all this hotel marks out of 10 I would give it a 15 . With out a problem Also the room price is very good for what you get it's a good price . Keep up the good work

Posted by , from Belton . gt Yarmouth on 7 Apr 2018

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Comment from Hotel Management

30 May 2018 by Jesús San José - Marketing Dpmt.

Dear Big Stevey, Thank you very very much for your score and feedback, we are so pleased to read it. As you mentioned we have renovated the restaurant 2 years ago, and 2 monthe ago 2 floors (36 rooms) and we keep on renovatins :) Looking forward to see you soon. Yours faithfully.

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Hotel Ciudad de Burgos. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Rubena hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Burgos (RGS-Villafria) (9.6 km / 5.9 mi)
  • Train station: Burgos Rosa de Lima Station (8.1 km / 5 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Ciudad de Burgos offers 126 forms of accommodation with designer toiletries and a hairdryer. Beds feature pillowtop mattresses. LCD televisions come with digital channels. Bathrooms include a bath with a deep soaking bath and a rainfall showerhead, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Deep-soaking bath
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Bathtub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 11.5 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10.95 for adults and EUR 7.00 for children (approximately)
  • Self-parking fee: EUR 10.50 per night
  • Pet fee: EUR 11.5 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burgos Ciudad
  • Ciudad Burgos
  • Sercotel Burgos
  • Sercotel Ciudad
  • Sercotel Ciudad Burgos
  • Sercotel Ciudad Hotel
  • Sercotel Ciudad Hotel Burgos
  • Hotel Sercotel Ciudad Burgos
  • Hotel Sercotel Ciudad Burgos Rubena
  • Sercotel Ciudad Burgos Rubena
  • Sercotel Ciudad De Burgos
  • Hotel Ciudad Burgos Rubena
  • Hotel Ciudad Burgos
  • Ciudad Burgos Rubena
  • Ciudad Burgos
  • Hotel Hotel Ciudad de Burgos Rubena
  • Rubena Hotel Ciudad de Burgos Hotel
  • Hotel Hotel Ciudad de Burgos
  • Hotel Ciudad de Burgos Rubena
  • Sercotel Ciudad De Burgos
  • Hotel Sercotel Ciudad de Burgos
  • Hotel Ciudad de Burgos Hotel
  • Hotel Ciudad de Burgos Rubena
  • Hotel Ciudad de Burgos Hotel Rubena

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.