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"Abby and the rest of the staff at The Lookout could not have been better - friendly, happy and made you feel special. Thank you! " More

By a verified traveller on Tue 21 Mar 2023

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£64* Per night/room 21 Mar - 22 Mar

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The Lookout Rye's good location gets good marks from our customers. During your stay, you're just a quick walk from Rye Art Gallery. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include luggage storage
  • Guests speak favourably about the location and the helpful staff
  • Steps from Rye Art Gallery and Landgate

The Lookout Rye ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Lookout Rye

Everyone (8) Couples (5)
5 out of 5
Abby and the rest of the staff at The Lookout could not have been better - friendly, happy and made you feel special. Thank you!

Posted by on 21 Mar 2023

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5 out of 5
Lovely short stay. Great Breakfast

Posted by , from Polegate on 22 Jan 2023

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3 out of 5
Fantastic staff - really friendly, engaging and professional and not at all stuffy. Brilliant location in central Rye and only a 5 minute walk from the train station. Renovation of rooms not quite complete but getting there - our bathroom, although clean, was in need of an overhaul - very powerful shower, though! We had a ‘cosy double’ and found the central heating overwhelming at night but I guess it was -2*C outside! Good breakfast choices, freshly cooked to order.

Posted by on 24 Dec 2021

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4 out of 5

Posted by on 20 Oct 2019

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Comment from Hotel Management

23 Oct 2019 by Anneliis

Thank you!

3 out of 5
The bedroom was very small,and the shower was the smallest we have ever used

Posted by on 21 Aug 2019

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Comment from Hotel Management

22 Aug 2019 by Team Lodge

Thank you for your feedback. yes indeed our cosy double rooms are small, hence why the name. Next time, we recommend to book a classic double or deluxe to have more space.

4 out of 5

Posted by on 21 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by Rye Lodge

Thank you!

2 out of 5
Room was not as photos. Property was dated and not brilliantly cleaned. Pool was a lot smaller than expected.

Posted by on 24 Feb 2019

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Comment from Hotel Management

1 May 2019 by Anneliis (Manager)

Dear Mr and Ms, I am sad to hear that you was disappointed with your room and stay. Maybe the picture you browsed online wasn't meant for the room type you booked? Our pool is not for swimming, its a leisure one and does mention its just a small one, I am sorry your stay was not as expected, although I do hope to welcome you back again!

5 out of 5
Superb friendly staff there is nothing to complain about at this hotel. Really enjoyed it

Posted by , from Oxfordshire on 28 Oct 2018

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Comment from Hotel Management

1 Nov 2018 by Rye Lodge

We are really pleased you enjoyed your stay. We hope to welcome you back again soon.

2 out of 5

A touch of the Fawlty Towers

Pros: Old-school charm. Location The lady on reception with the sense of humour (it was needed)
Cons: Tell the reception staff to stop blaming the computer for, what are in fact, human errors. A good plumber A car park attendant
Location: A beautiful, historically significant town with: Good restaurants (book in advance!) Great walking Good pottering
There's a charm to Rye Hotel which visitors from abroad would love as it harks back to a vintage era. Sadly, after a night its charms were lost on us. Our room was stiflingly hot due to a broken radiator that couldn't be switched off. The alternative, in order to get a night's sleep, was to open the window onto a fairly busy road, but that was a better option that being gradually poached. The lady on reception tried her best to move us to another room the following morning, without success. We were shown to a room that the computer said had been vacated, only to walk in on a couple still in bed. We quietly chuckled and went down to breakfast only to find there was no table in the dining room and we'd have to wait half an hour. Rather than hang around we said we'd be happy to sit in reception and be served there. We ate perched over a round table the size of a large dinner plate. After a lovely day out walking we were looking forward to dinner at the hotel, having reserved a table when we first arrived the previous evening. After freshening up we went down to the restaurant only to be told that they had no record of our booking. The lady on reception who had made the reservation was on duty that evening so we asked what was going on. She looked at us blankly and said she didn't remember us or taking the booking! Far from amused, we went into town on a busy saturday to find a restaurant. It took about 40 minutes as most places were full. Disappointing and not funny.

Posted by , from London on 20 Nov 2017

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3 out of 5
we came back to our room at 5.30pm to find the door ajar. I was not pleased. I spoke to reception and they apologised but didn't take it any further. The staff were actually pleasant apart from that. The rooms are really dated. The web pages certainly are improvement to what I experienced. The swimming pool for example was crowded with just 2 people.

Posted by on 21 May 2017

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Property Features

The Lookout Rye offers its guests a terrace and express check-out. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Rye hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 3 levels
  • Built in 1800
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Rye Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Lookout Rye offers 19 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desks. 22-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 10:00 PM. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 14.50 for adults and from GBP 14.50 for children
  • Uncovered self-parking fee: GBP 8 per night (in/out privileges)
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rye Lodge Hotel
  • Rye Lodge Hotel
  • The Lookout Rye Rye
  • The Lookout Rye Hotel
  • The Lookout Rye Hotel Rye

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.