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"The bedroom was very small,and the shower was the smallest we have ever used " More

By a verified traveller on Wed 21 Aug 2019

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£73* Per night/room 13 Jun - 14 Jun

Panoramic Penthouse, 2 Bedrooms, Patio, Canal View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Rye Lodge Hotel. During your stay, you're just a quick walk from Rye Art Gallery. Features include free WiFi in public areas, plus a bar and self-parking (surcharge). Built in 1800, this 3-star hotel has 19 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, coffee/tea makers and free bottled water
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include luggage storage
  • Guests really like the accommodation for the comfy beds and overall comfort
  • Steps from Rye Art Gallery and Rye Castle Museum

Rye Lodge Hotel ratings based on 10 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rye Lodge Hotel

Everyone (8) Couples (2)
4 out of 5

Posted by on 20 Oct 2019

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Comment from Hotel Management

23 Oct 2019 by Anneliis

Thank you!

3 out of 5
The bedroom was very small,and the shower was the smallest we have ever used

Posted by on 21 Aug 2019

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Comment from Hotel Management

22 Aug 2019 by Team Lodge

Thank you for your feedback. yes indeed our cosy double rooms are small, hence why the name. Next time, we recommend to book a classic double or deluxe to have more space.

4 out of 5

Posted by on 21 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by Rye Lodge

Thank you!

2 out of 5
Room was not as photos. Property was dated and not brilliantly cleaned. Pool was a lot smaller than expected.

Posted by on 24 Feb 2019

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Comment from Hotel Management

1 May 2019 by Anneliis (Manager)

Dear Mr and Ms, I am sad to hear that you was disappointed with your room and stay. Maybe the picture you browsed online wasn't meant for the room type you booked? Our pool is not for swimming, its a leisure one and does mention its just a small one, I am sorry your stay was not as expected, although I do hope to welcome you back again!

5 out of 5
Superb friendly staff there is nothing to complain about at this hotel. Really enjoyed it

Posted by , from Oxfordshire on 28 Oct 2018

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Comment from Hotel Management

1 Nov 2018 by Rye Lodge

We are really pleased you enjoyed your stay. We hope to welcome you back again soon.

2 out of 5

A touch of the Fawlty Towers

Pros: Old-school charm. Location The lady on reception with the sense of humour (it was needed)
Cons: Tell the reception staff to stop blaming the computer for, what are in fact, human errors. A good plumber A car park attendant
Location: A beautiful, historically significant town with: Good restaurants (book in advance!) Great walking Good pottering
There's a charm to Rye Hotel which visitors from abroad would love as it harks back to a vintage era. Sadly, after a night its charms were lost on us. Our room was stiflingly hot due to a broken radiator that couldn't be switched off. The alternative, in order to get a night's sleep, was to open the window onto a fairly busy road, but that was a better option that being gradually poached. The lady on reception tried her best to move us to another room the following morning, without success. We were shown to a room that the computer said had been vacated, only to walk in on a couple still in bed. We quietly chuckled and went down to breakfast only to find there was no table in the dining room and we'd have to wait half an hour. Rather than hang around we said we'd be happy to sit in reception and be served there. We ate perched over a round table the size of a large dinner plate. After a lovely day out walking we were looking forward to dinner at the hotel, having reserved a table when we first arrived the previous evening. After freshening up we went down to the restaurant only to be told that they had no record of our booking. The lady on reception who had made the reservation was on duty that evening so we asked what was going on. She looked at us blankly and said she didn't remember us or taking the booking! Far from amused, we went into town on a busy saturday to find a restaurant. It took about 40 minutes as most places were full. Disappointing and not funny.

Posted by , from London on 20 Nov 2017

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3 out of 5
we came back to our room at 5.30pm to find the door ajar. I was not pleased. I spoke to reception and they apologised but didn't take it any further. The staff were actually pleasant apart from that. The rooms are really dated. The web pages certainly are improvement to what I experienced. The swimming pool for example was crowded with just 2 people.

Posted by on 21 May 2017

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4 out of 5

Two night stay.

This is a very good quality hotel only spoilt by ebookers not making it clear that breakfast was not included.

Posted by , from Maidenhead on 13 May 2017

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2 out of 5

Superior deluxe room fiasco

Our 200£ a night room was basically in the car park. Swimming pool and SPA was closed. Staff was pretty cold and indifferent to our presence. We weren't surprised that nothing was offered to pay up for the obvious disappointment.

Posted by , from M on 2 May 2017

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4 out of 5
Charming hotel with great food comfortable beds but very small showers, staff friendly and helpful.

Posted by on 2 May 2017

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Comment from Hotel Management

13 Oct 2018 by Rye lodge

Thank you Owen for your lovely comment about the staff and hotel. We will be upgrading the showers hopefully very soon.

Renovations + Closures

This property is closed from 18 December 2020 to 16 May 2021 (dates subject to change).

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Rye Lodge Hotel also features a terrace and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Rye hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 3 levels
  • Built in 1800
  • Cooked-to-order breakfast (free)
  • Bar or lounge
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Gatwick Airport (LGW) (100.9 km / 62.7 mi)
  • Train station: Rye Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Rye Lodge Hotel offers 19 forms of accommodation with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desks. 22-inch Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 8 AM to 10 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 10:00 PM. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 5 per night (in/out privileges)
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rye Lodge Hotel
  • Rye Lodge Hotel Rye
  • Rye Lodge Hotel Hotel
  • Rye Lodge Hotel Hotel Rye

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.