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4.8 out of 5

"Wonderful history attached to this wonderful building. Our room was clean and inviting. " More

By a verified traveller on Sun 15 Dec 2019

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Double Room (Four Poster Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room (Small)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room (Historical Character)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The free breakfast at The Mermaid Inn gets good marks from our customers. During your stay, you're just a quick walk from Lamb House. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Built in 1420, this 3-star hotel has 31 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee makers
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, 2 meeting rooms and laundry facilities
  • Guests like the bar and breakfast
  • Steps from Lamb House and Rye Heritage Centre
  • Dogs welcome for a fee (restrictions apply)

The Mermaid Inn ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Mermaid Inn

Everyone (2) Couples (1)
5 out of 5
Wonderful history attached to this wonderful building. Our room was clean and inviting.

Posted by on 15 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by Martin

Thank you for your review. The Mermaid has been welcoming travellers for 600 years. We hope we may welcome you again to The Mermaid.

5 out of 5
Very historic & interesting building, right in the middle of Rye, on the town's most photographed street. The staff were very friendly & efficient too.

Posted by on 16 Apr 2019

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Comment from Hotel Management

17 Apr 2019 by Martin

Thank you for your review. The Mermaid was rebuilt in 1420, and sits at the heart of the medieval citadel of Rye. We will share your praise with the staff. We hope we may welcome you again.

4 out of 5
Just a shame that children are aloud to take up 2 tables in the very nice bar with the great fireplace covered in crayons and toys at nearly 10 pm

Posted by , from Weldon Northamptonshire on 24 Dec 2018

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Comment from Hotel Management

27 Dec 2018 by Martin

Thank you for your review. We strive everyday to meet the needs of all our guests, and especially on Christmas Eve.

5 out of 5
Pros: The history that it embodied and the night of luxury!
We stayed for a night after a wedding. Everything was excellent,great ambience, superb breakfast and helpful staff.

Posted by , from Shropshire on 15 May 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly The Mermaid Inn also features a terrace, complimentary newspapers in the lobby, and laundry facilities. This 3-star Rye hotel is smoke free.

  • 31 guestrooms or units
  • Built in 1420
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Rye Station (0.5 km / 0.3 mi)

Room Amenities

The Mermaid Inn offers 31 forms of accommodation with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Rye hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served a free full breakfast daily from 8 AM to 10 AM.

On-site venue – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 5 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available through room service.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 5 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mermaid Inn Rye
  • Mermaid Rye
  • The Mermaid Inn Rye
  • The Mermaid Inn Hotel
  • The Mermaid Inn Hotel Rye

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.