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"Great hotel, though our room was a little scruffy. Could do with modernisation and a lick of paint and the balcony needs a good scrub! We were promise ... " More

By wilko on Tue 12 Aug 2014

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Classic Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£89* Per night/room 1 Oct - 2 Oct

Classic Room, 2 Single Beds, View (Port View)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Privilege, Double Room, 1 Double Bed, View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds, Sea Facing

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Classic Double Room, 1 Double Bed, View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Mercure Thalassa Port Frejus - Spa Experience's great location. During your stay, you're just a quick walk from Base Nature of Frejus Beach. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This 4-star hotel has 117 rooms over 5 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, satellite TV and minibars
  • Free WiFi
  • Enjoy Mediterranean cuisine and garden views while dining at L Ensouleia
  • Buffet breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to body treatments, hydrotherapy or body wraps at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Frejus Beach and 8 minutes from Saint-Raphael Beach
  • Pets welcome for a fee

Mercure Thalassa Port Frejus - Spa Experience ratings based on 12 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Mercure Thalassa Port Frejus - Spa Experience

Everyone (5) Couples (4) Family (2) Friends (1)
1 out of 5

Posted by on 11 Apr 2019

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4 out of 5

great location by the port

Great hotel, though our room was a little scruffy. Could do with modernisation and a lick of paint and the balcony needs a good scrub! We were promised a welcome gift but we didn't receive anything.

Posted by on 12 Aug 2014

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5 out of 5

Posted by on 7 Jul 2020

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4 out of 5
Normal rien d'exceptionnel,...................................

Posted by on 8 Mar 2020

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3 out of 5

Fire alarm

I Wasn't very happy to be wake up with fire alarm a sunday morning. And the room wasn't clean.

Posted by on 7 Aug 2017

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Comment from Hotel Management

12 Aug 2017 by Fabienne

Thank you for your comments. Unfortunately someone push the fire alarm on the fifth floor and for security alarm rings during 5 minutes before stopping ! We are sorry for this and hope to welcome you for a next stay.

3 out of 5
J ai passé deux nuits un peux déçu vu le pris qu on paye

Posted by on 21 Aug 2016

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3 out of 5

Hôtel vieillissant

Hôtel pas mal entretenu sur les parties communes mais les chambres vieillottes. Les lits sont grands et confortables.

Posted by on 16 Mar 2016

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4 out of 5

sejour reposant

On a été bien accueilli c'était propre on a bien aimé la bouilloire électrique , les infusions et le café à notre disposition dans la chambre.

Posted by on 10 Apr 2015

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4 out of 5

Mukava rantahotelli

Mukava sijainti, pääsy suoraan hiekkarannalle, oma allasalue. liikkuminen autolla itään ja länteen helppoa. Huone kolkohko, siisti, henkilökunta miellyttävä, vaikkakin tiedotteita kaipasi myös muulla kielellä kuin ranskaksi. Paljon sai arvailla mitä tapahtuu, esim kulkukoodit autotalliin ja rannalle (portti) muuttuivat salakavalasti ranskankieltä taitamattomalle. Hyvä aamiainen vaikkakin tismalleen sama joka aamu. Jyrki& Marju

Posted by on 25 Jun 2014

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4 out of 5

Hotel im August

Das Personal war freundlich -> bei Sprachbarrieren mit Französisch wechselten sie ins Englische. Leider war bei uns der Abfluss in der Dusche defekt. Der Teppich wurde deshalb auch nass. -> der Hausmeister kam nach dem Melden jedoch schnell vorbei. Die Parkplätze sind nicht direkt beim Hotel. Es muss für den ganzen TAg 4 EUR gezahlt werden. Die Nacht jedoch ist gratis (vom Hotel aus)

Posted by on 2 Sep 2013

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About the Mercure Thalassa Port Frejus - Spa Experience

Location 16 Quai dei Caravello, Frejus, Var 83600

Renovations + Closures

The following facilities or services will be unavailable from July 01 2020 to November 20 2020 (dates subject to change):

  • Sauna
  • Spa
  • Hot tub

Property Features

Mercure Thalassa Port Frejus - Spa Experience offers its guests a full-service spa, a steam room, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Mercure Thalassa Port Frejus - Spa Experience. This 4-star Frejus hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Nice (NCE-Cote d'Azur) (61.7 km / 38.3 mi)
  • Train station: Frejus-St-Raphael Station (2.1 km / 1.3 mi)

Room Amenities

Mercure Thalassa Port Frejus - Spa Experience offers 117 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

L Ensouleia – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.

La Nioulargue – On-site pub. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a steam room and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Body wraps
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Proper swimsuits must be worn in the outdoor swimming pool. Bathing shorts or trunks are not permitted.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve rollaway/extra beds. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitisation practices of ALLSAFE (Accor Hotels) guidelines.

  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18.9 per person (approximately)
  • Pet fee: EUR 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Thalassa Port Frejus Spa Experience
  • Mercure Thalassa Spa Experience
  • Mercure Thalassa Spa Experience Hotel
  • Mercure Thalassa Spa Experience Hotel Frejus Port
  • Mercure Thalassa Port Frejus Spa Experience Hotel
  • Mercure Thalassa Experience
  • Mercure Thalassa Port Frejus - Spa Experience Hotel
  • Mercure Thalassa Port Frejus - Spa Experience Frejus
  • Mercure Thalassa Port Frejus - Spa Experience Hotel Frejus

You should know

  • The seasonal pool will open in April and close in October.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.