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"Hotel room was fine although no tea or coffee making facilities. Buffet dinner and breakfast repetitive with little variation throughout the week. The ... " More

By a verified traveller on Mon 04 Nov 2019

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Hotel Description

The clean rooms at PortAventura Hotel El Paso - Theme Park Tickets Included get good marks from our customers. During your stay, you're just a quick walk from PortAventura World. Features include free WiFi in public areas, free self-parking and a free theme park shuttle. Built in 2002, this 4-star resort has 501 rooms over 6 floors. All rooms offer flat-screen TVs and WiFi.

  • Air-conditioned rooms with flat-screen TVs, desks and free toiletries
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy international cuisine at El Merida, one of the property's 2 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Splash around at the water park or swim in the outdoor pool
  • Services include concierge services, tour or ticket assistance and a porter
  • On-site recreation includes a fitness centre and a playground
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of PortAventura World and Ferrari Land
  • Free theme park shuttle service

Standard Room, 1 adult & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 adult & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Room PROMO 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Standard Room PROMO 2 adults & 2 childs (Port Aventura tickets & 1 Ferrari Land ticket)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Standard Room PROMO 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Room PROMO 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

PortAventura Hotel El Paso - Theme Park Tickets Included ratings based on 10 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for PortAventura Hotel El Paso - Theme Park Tickets Included

Everyone (4) Family (4)
4 out of 5
Hotel room was fine although no tea or coffee making facilities. Buffet dinner and breakfast repetitive with little variation throughout the week. Theme park very busy and Express tickets worthless as so many people have them. Good option to have dinner at other hotels and restaurants in the park.

Posted by on 4 Nov 2019

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4 out of 5
Loved the access to Portadventura theme park and Ferrariland. And only a short walk Salou. Room was a bit basic, but only really needed it to sleep in, so was ok and very clean as maid service daily. Great sized swimming pool, so even when busy it didn't really feel like it was!

Posted by on 2 Sep 2019

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5 out of 5

Posted by on 17 Aug 2019

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3 out of 5
Way too long in que for desk. To ask questions waiting time could be 20min +. No times giving on food for breakfast times. You get a text to say go to your room but if you don’t know the hotel you be looking all day unless you stand back in the que for another 20min +. This should be all put in the text message

Posted by on 7 Jun 2019

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4 out of 5

Hotel El Passo Closed

On arrival we were told the hotel el Passo had closed that day and we were to be moved to Hotel Gold River. We were disappointed as the El Passo came highly recommended by friends. We never used the pools at the Gold River as they didn't look very inviting. However the following nights the food was really good. The hotel looks fantastic set in a western theme and being so close to the park was amazing, it really is set out lovely. We were on the top floor and it was quiet but out of season. The restaurant staff very helpful and polite. There are no shops nearby, we needed paracetamol but there is no where within walking distance. L No tea/coffee making facilities in room which would have been lovely. You get one small conditioner and it's not replaced once empty. Overall I would use the hotel again as it was in the perfect location for the park.

Posted by , from England on 5 May 2017

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4 out of 5
Propre et bien entretenu, chambre commance a être daté

Posted by on 3 Nov 2019

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3 out of 5

Posted by on 19 Oct 2019

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4 out of 5
Unsere Zimmer waren gegenüber der Animationsbühne gelegen. Bis Mitternacht war es extrem laut. Im hinteren Teil der Anlage gibt es aber auch ruhige Zimmer

Posted by on 31 Jul 2019

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4 out of 5
Habitué des grands parcs d attractions, très bon rapport qualité /prix par contre je trouve que l’amabilité du personnel est à revoir aussi bien à l’hôtel que dans le parc.

Posted by on 30 Jul 2019

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3 out of 5
Hôtel agréable dans son ensemble ... gros point négatif l'insonorisation des chambres ... on entend les gens parler dans les jardins, le bruit des chaises en fer dans les chambres ainsi que le claquement de chaque porte de chambre. Sinon le personnel est sympathique et la plupart parle le français... piscine assez grande et bien surveillée

Posted by , from marseille on 25 Aug 2018

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About the PortAventura Hotel El Paso - Theme Park Tickets Included

Location Rambla Del Parc s/n, Salou, Tarragona 43840

All-inclusive Details

All-inclusive room rates at PortAventura Hotel El Paso - Theme Park Tickets Included are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Entertainment

  • On-site entertainment and activities

Not included

  • Airport transfers
  • Gratuities

  • On-site entertainment and activities included
  • Additional gratuities accepted
  • Airport transfers not included
  • Gratuities not included

Property Features

Some rates at PortAventura Hotel El Paso - Theme Park Tickets Included are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. PortAventura Hotel El Paso - Theme Park Tickets Included offers its guests a water park (surcharge), an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A poolside bar. Public spaces have free WiFi and wired Internet. There's an onsite business centre. A kids' pool, a rooftop terrace, and tour or ticket assistance are also featured at the family-friendly PortAventura Hotel El Paso - Theme Park Tickets Included. Free self parking is available. This 4-star Salou resort is smoke free.

  • 501 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 4 bars or lounges
  • Built in 2002
  • Bar by the pool
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Reus (REU) (9.6 km / 6 mi)
  • Train station: Salou Port Aventura Station (0.8 km / 0.5 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking

Room Amenities

PortAventura Hotel El Paso - Theme Park Tickets Included offers 501 forms of air-conditioned accommodation with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. This Salou resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

El Merida – This buffet restaurant specialises in international cuisine.

El Coyote – This theme restaurant specialises in Mexican cuisine and serves lunch and dinner.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Property Registry Number – HT-77033

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 6 and EUR 15 for adults, and EUR 6 and EUR 15 for children (approximately)
  • Fee for in-room wireless Internet: EUR 0 per stay (rates may vary)
  • Facilities fee: EUR 10 per person, per day and includes use of:

  • – Fitness facilities
    – Sauna
    – Spa tub
    – Spa
    – Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • PortAventura El Paso
  • PortAventura El Paso Salou
  • PortAventura Hotel El Paso Theme Park Tickets Included Salou
  • PortAventura Hotel El Paso Salou
  • El Paso At Portaventura Hotel
  • PortAventura Hotel El Paso All Inclusive Salou
  • PortAventura Hotel El Paso Theme Park Tickets Included
  • PortAventura El Paso Theme Park Tickets Included Salou
  • PortAventura El Paso Theme Park Tickets Included
  • Aventura Paso Theme Park Tick
  • Portaventura Paso Salou
  • PortAventura Hotel El Paso - Theme Park Tickets Included Salou
  • PortAventura Hotel El Paso - Theme Park Tickets Included Resort

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.