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5.0 out of 5

"The property had a lovely homely feel and the location was awesome .Staff were very friendly and the food was great " More

By a verified traveller on Sun 17 Feb 2019

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Luxury House

Bed Count 10 King Beds Maximum Occupancy 22 Max

Hotel Description

This holiday home's walkable location gets good marks from our customers. During your stay, you'll be within walking distance of Tamar Valley. You'll find features such as free WiFi in public areas and free self-parking, plus meeting rooms. Built in 1698, this 5-star holiday home has 11 holiday homes over 3 floors. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area. Free WiFi and a private pool are available in the holiday home.

  • The holiday home offers a private pool, a kitchen and a fireplace
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include locker space, meeting rooms and conference space
  • On-site recreation includes helicopter/aeroplane tours, archery and hiking/biking trails
  • Guests speak favourably about the helpful staff and the area's walkability
  • Just a 2-minute drive from Tamar Valley and 7 minutes from Dupath Well
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area

Pentillie Castle & Estate ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pentillie Castle & Estate

Couples (1)
5 out of 5
The property had a lovely homely feel and the location was awesome .Staff were very friendly and the food was great

Posted by on 17 Feb 2019

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Comment from Hotel Management

20 Feb 2019 by Sam

Thank you so much for your feedback - we're delighted to hear that you enjoyed your stay and hope to welcome you back to Pentillie in the future!

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

As a guest of Pentillie Castle & Estate, you'll find a seasonal outdoor pool, a terrace, and a BBQ. WiFi is free in public spaces. The luxury Pentillie Castle & Estate also features an arcade/games room, a garden, and a picnic area. Free self parking is available. This Georgian Saltash property is smoke free.

  • 1 building
  • 11 guestrooms or units
  • 3 levels
  • Built in 1698
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Storage area for luggage
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Locker space

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Separate dining area
  • Full-sized fridge/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Saltash Station (8.4 km / 5.2 mi)
  • Parking: Free self parking

Room Amenities

This holiday home offers 11 forms of accommodation with private pools and fireplaces. Rooms open to patios. This individually decorated and furnished accommodation has separate living rooms. Beds feature Egyptian cotton sheets and premium bedding. Accommodation at this 5-star property has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. 50-inch Flat-screen televisions come with digital channels, DVD players and Netflix. Additionally, rooms include iPod docking stations and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private pool
  • In-room kitchen
  • Fireplace
  • Private patio
  • Dining room
  • Living room
  • iPod dock
  • Private outdoor space
  • Flat-screen television
  • Digital channels
  • Netflix
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Heating
  • Portable fan
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Nearby Activities

Recreational amenities at the holiday home include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Helicopter/aeroplane tours on site
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Archery on site
  • Hunting on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions and key retrieval information. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information and key retrieval information. The host will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Pet Policy

  • Pets: GBP 30 per pet, per stay
  • Maximum 2 per room
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, mobile payments and PayPal

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, mobile payments and PayPal. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Host will greet you
  • Property does not follow sanitisation practices of any association
  • LGBTQ friendly
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • PayPal
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 85.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pentillie Castle Estate B&B Saltash
  • Pentillie Castle Estate Saltash
  • Pentillie Castle Estate
  • Pentillie Castle Estate
  • Pentillie & Estate Saltash
  • Pentillie Castle & Estate Saltash
  • Pentillie Castle & Estate Private vacation home
  • Pentillie Castle & Estate Private vacation home Saltash

You should know

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for golf tee times. For reservations, contact the holiday home before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.