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4.5 out of 5

"My wife and I have just returned from a 3 night weekend break in Salzburg, where we stayed at the Sheraton. I have to say that we are fairly well trav ... " More

By Mark and Sarah on Thu 19 Feb 2015

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Classic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
£159* Per night/room 18 Jun - 19 Jun

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking (Skye Suite, Top Floor, Balcony)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking, Park View (Skye Suite, Top floor, Balcony)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Salzburg. During your stay, you're just a quick walk from Mirabell Palace and Gardens. Free WiFi in public areas, 2 restaurants and a health club are available. This 5-star hotel has 168 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and fridges
  • Free WiFi
  • Enjoy local cuisine with garden views at Restaurant Mirabell, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 3-minute walk from Mirabell Palace and Gardens and 11 minutes on foot from Moenchsberg Museum of Modern Art
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Sheraton Grand Salzburg ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Grand Salzburg

Everyone (1) Couples (1)
5 out of 5

Fantastic Hotel

My wife and I have just returned from a 3 night weekend break in Salzburg, where we stayed at the Sheraton. I have to say that we are fairly well travelled and this hotel would rate in the top 2 hotels we have visited globally. The extremely positive review is primarily down to the staff, who were 100 attentive and pleasant in everything they carried out for us. Isabella, Norman, Adrian, Hannah all gave us their time and nothing was too much for them in making our stay a pleasant one. The hotel was up its 5 star rating, with not one thing disappointing us. It was one of those rare hotels that everything worked. Salzburg as a city astounding architecture, relaxing, classy...... the list goes on. We will definitely be returning to this hotel in the near future. Mark and Sarah

Posted by on 19 Feb 2015

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4 out of 5
Gentil personnel mais ma chambre, 411, très confortable, avait un odeur d’égout. Dommage car autrement tout allait bien.

Posted by on 31 Jan 2019

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Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3552 square feet (330 square metres) and includes conference rooms. A health club, spa services, and a terrace are also featured at the luxury Sheraton Grand Salzburg. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Salzburg hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 3552 sq ft of conference space
  • 330 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Salzburg (SZG-W.A. Mozart) (8.8 km / 5.5 mi)
  • Train station: Salzburg (ZSB-Salzburg Central Train Station) (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Grand Salzburg offers 168 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 100-cm Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Restaurant Mirabell – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast, brunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Restaurant taste.it – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Piano Bar – This bar overlooks the garden and specialises in local cuisine. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

  • Number of treatment rooms 1
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 25 per person (approximately)
  • Fee for in-room wired Internet: EUR 10 per stay (rates may vary)
  • Airport shuttle fee: EUR 75 per vehicle
  • Self-parking fee: EUR 19.00 per day
  • Valet parking fee: EUR 19 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Salzburg
  • Salzburg Sheraton
  • Salzburg Sheraton Hotel
  • Sheraton Hotel Salzburg
  • Sheraton Salzburg
  • Sheraton Salzburg Hotel
  • Sheraton Salzburg Hotel Salzburg
  • Sheraton Grand Salzburg Hotel
  • Sheraton Grand Salzburg Hotel
  • Sheraton Grand Salzburg Salzburg
  • Sheraton Grand Salzburg Hotel Salzburg

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 5.0 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.