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4.2 out of 5

"This is a solid choice if looking for a base whilst in Salzburg. The facilities are more than adequate and the room was a good size. There could be ... " More

By a verified traveller on Sat 21 Oct 2017

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£119* Per night/room 4 Sep - 5 Sep

Opening Special

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Special Offer Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Special Offer Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Villa Carlton - Adults Only. During your stay, you'll be connected to a shopping centre and just a quick walk from Salzburg Congress Convention Center. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and laundry facilities
  • Guests speak favourably about the location and the size of the guestrooms
  • Steps from Salzburg Congress Convention Center and 4 minutes on foot from Mirabell Gardens
  • Dogs welcome for a fee (restrictions apply)

Villa Carlton - Adults Only ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Villa Carlton - Adults Only

Everyone (4) Couples (1)
4 out of 5

Good base

Pros: The location and room size
Cons: There were some small maintenance issues- a leak under the sink, a bed lamp not working properly, and the room was not serviced as I would have hoped.
Location: The town centre is within walking distance as are the mirabell gardens.
This is a solid choice if looking for a base whilst in Salzburg. The facilities are more than adequate and the room was a good size. There could be greater attention paid to detail and the staff could have been a more welcoming and friendly. There was not much interraction or friendliness. However, it was a central location and there were no major issues.

Posted by , from Cambridge UK on 21 Oct 2017

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Comment from Hotel Management

16 Nov 2017 by Villa Carlton

Dear guest, first of all we would like to say thank you for your stay at our Hotel Villa Carlton. We are sorry that you did not enjoy everything during your stay - we would have gladly taken care of any problem that occured on site. We also would like to apologize that you did not feel welcome at first. In the end, we would like to say thank fou for taking your time to give us feedback and that it would be a pleasure if you give us a second chance to convince you about our advantages. Best regards, Hotel Villa Carlton Team

4 out of 5
Kokolattiamatto oli tunkkainen ja haju kun tuli huoneeseen. Aamiaisen hinta korkea tarjontaa nähden 17e. Asiakaspalvelu oli hyvä.

Posted by on 13 Dec 2019

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Comment from Hotel Management

17 Dec 2019 by VC

Thank you for your stay and your feedback! Best regards from the Villa Carlton Team

5 out of 5
Chambre spacieuse, à 10 minutes à pied du centre, personnel aimable. Un plus aurait été une machine à café.

Posted by on 16 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Hotel Villa Carlton Team

Cher invité, Merci pour votre note. Salutations Équipe de l'hôtel Villa Carlton

4 out of 5

Posted by on 21 Apr 2019

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Comment from Hotel Management

3 May 2019 by Hotel Villa Carlton Team

Sehr geehrter Gast, wir freuen uns über Ihre Bewertung und hoffen, Sie wieder einmal begrüßen zu dürfen. Ihr Hotel VillaCarlton Team

4 out of 5
Mukavan pieni ja kodikas hotelli. Lähellä keskustaa, hyvä sijainti!

Posted by on 16 Dec 2018

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Comment from Hotel Management

21 Dec 2018 by Villa Carlton

Thanks for your rating! Best regards from the Villa Carlton Team

Property Features

As a guest of Villa Carlton - Adults Only, you'll find a terrace, tour or ticket assistance, and multilingual staff. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly Villa Carlton - Adults Only also features complimentary newspapers in the lobby, laundry facilities, and shopping on site. Parking is available for a fee. This 4-star Salzburg hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Salzburg Central Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Villa Carlton - Adults Only offers 39 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 35 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Minimum guest age is 18
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: EUR 1.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 26 per person (approximately)
  • Self-parking fee: EUR 15 per night
  • Nearby parking fee: EUR 15 per day (328 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Villa Carlton
  • Villa Carlton Hotel
  • Villa Carlton Hotel Salzburg
  • Villa Carlton Salzburg
  • Villa Carlton
  • Villa Carlton Adults Only
  • Carlton Adults Only Salzburg
  • Villa Carlton - Adults Only Hotel
  • Villa Carlton - Adults Only Salzburg
  • Villa Carlton - Adults Only Hotel Salzburg

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.