26 Sep 2017 by Braulio Vásquez
Dear Mr. Michel, Thank you for your feedback, your comments help us to improve, we will let to know the reception manager your comments and will work hard to get better. We appreciate your comments about our staff, food quality and the environment. We look forward to welcome you soon. Kind regards.
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Bahia Principe Grand El Portillo is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Walk outside to smell the salty air and watch the ocean waves from the resort's beach. At Bahia Principe Grand El Portillo, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, A beach bar, and A poolside bar. This all-inclusive resort also offers a complimentary water park, a kids' pool and an outdoor tennis court. You'll have access to the health club at a partner property. Self parking is free. This 3.5-star Las Terrenas resort is smoke free.
Available in all rooms: Free WiFi
Free self parking
Bahia Principe Grand El Portillo offers 606 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. This accommodation is furnished with sofa beds and desks. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a jetted bath, a bidet, complimentary toiletries and a hairdryer. This Las Terrenas resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
Las Dalias – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Orquidea – This restaurant only serves dinner. Reservations are required.
Portofino – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
El Pescador – This theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required.
24-hour room service is available.
2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a complimentary water park and a spa tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Bahia Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open daily. Guests under 2 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
There is no front desk at this property. This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.