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4.5 out of 5

"Lovely hotel in a beautiful area, far enough away from the 'tourist traps'. " More

By a verified traveller on Mon 21 Jan 2019

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£194* Per night/room 15 Apr - 16 Apr

Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Habitación Privilege doble, 2 camas individuales

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room Single Use, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Deluxe Room, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at H10 Playa Meloneras Palace, you're just a quick walk from Meloneras Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 4 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Tamadaba, a buffet restaurant that serves international cuisine
  • Take a swim in the 4 outdoor pools
  • Indulge with body treatments, massages or manicures and pedicures at Despacio Spa Centre
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Within a 10-minute walk of Meloneras Beach and Playa de las mujeres

H10 Playa Meloneras Palace ratings based on 42 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for H10 Playa Meloneras Palace

Everyone (15) Couples (14) Family (6) Friends (3) Other (1)
5 out of 5
Lovely hotel in a beautiful area, far enough away from the 'tourist traps'.

Posted by , from Kent on 21 Jan 2019

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Comment from Hotel Management

21 Jan 2019 by Cristhian Armas

Dear SJ, Thank you very much for posting such a lovely review about your stay at H10 Playa Meloneras Palace***** We would love to welcome you back to enjoy more relaxing stays at our hotel. Yours sincerely, Cristhian Armas. Equipo Directivo H10 Playa Meloneras Palace

5 out of 5
Not very wheelchair friendly, too many lifts to negotiate, otherwise great.

Posted by on 28 Dec 2018

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Comment from Hotel Management

28 Dec 2018 by Borja Garcia Equipo Directivo H10 Playa Meloneras

Dear guest, Thank you very much for your review. It's fantastic to know that you were satisfied with your experience at H10 Playa Meloneras Palace. Regarding your comments, even though the hotel is large, we are wheelchair friendly and there are lifts and ramps throughout the hotel. We do have also adapted rooms close to the main facilities. We would be very happy to welcome you back in the near future. Best regards, Borja Garcia Equipo Directivo H10 Playa Meloneras Palace*****

5 out of 5

Great hotel

Excellent hotel with very good swimming pools. Food five star.

Posted by on 14 Oct 2015

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5 out of 5

Nice and Quiet hotel.

We had a wonderful holiday in H10. Food is great both breakfast and dinner. Pools are nice and big. We all find place to sit by the pool no matter what time of the day. Staffs are great and very friendly. We already booked another visit to H10 next March.

Posted by on 13 Oct 2015

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4 out of 5

Excellent standard

The hotel is amazing in so many ways, but perhaps too large and impersonal. If you want anonymity it does give you that. I still got lost by the end of the week! The staff were on the whole extremely helpful, especially in reception, the main restaurant area and spa. I wasn't as keen on the waiters that served in the evening that asked my daughters for their phone numbers when we signed the bill each time for drinks. The Spa is amazing, as are the pools. The location is on the edge of town - perfect for giving you a tranquil location but only €3 taxi if you want to go to the main centre which has all the shops you could need. It is a beautiful location. The room standard is high. The grounds are impeccable and the buffet restaurant offers food to cater for most. Again, the quality is very high. The entertainment was good fun but is focussed on one main area.

Posted by on 23 May 2015

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4 out of 5

Relaxing sunshine break

Did all we wanted, relaxing close to the beach and walkway to Meloneras. Loads of food, good quality, very friendly staff. Only downside - having to pay to have a kettle in the room. :(

Posted by on 9 Feb 2015

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4 out of 5

Would book this hotel again

Great hotel with superb pools and good food. Isolated enough to have quiet if you want it but only just over 1km walk away from the main shops and restaurants. Also several restaurants and supermarkets just outside the hotel by the beach so not as isolated as other reviews made out. Not sure if all-inclusive is worth the money, the food in the hotel was varied and of very good quality but for the price I'd rather have my choice of some excellent restaurants on aforementioned beach strip 5 mins away which seemed to be frequented by Canarians which is always a good sign. On our last day we had a late flight so the hotel made a courtesy room available to us for showering and changing after another full day's use of the pool and hotel facilities, which made a massive difference, on other package holidays to the island I've always lost the whole last day because of early checkouts. The best thing about this hotel is the Gaudi-inspired architecture and garden landscaping which are extremely beautiful, with the saltwater infinity pool a close second. I would definitely book this hotel again if the price was right. It deserves its 5 star accommodation rating.

Posted by on 14 Apr 2013

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5 out of 5

Posted by on 5 Jan 2024

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Comment from Hotel Management

1 Feb 2024 by Equipo Directivo H10 Playa Meloneras Palace*****

Herzlichen Dank für deinen großzügigen Kommentar! Wir schätzen deine Unterstützung und freuen uns zu hören, dass deine Erfahrung ausgezeichnet war!Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüssen,Equipo DirectivoH10 Playa Meloneras Palace*****

5 out of 5
War super schöner Aufenthalt.Personal sehr freundlich und aufmerksam.Ganze Hotelanlage sehr gepflegt und sauber.Werde dieses Hotel wieder buchen.

Posted by on 23 Apr 2023

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Comment from Hotel Management

23 Apr 2023 by Kathleen L. Equipo Directivo H10 Playa Meloneras

Liebe Claudia, vielen Dank für Ihren Kommentar. Wir waren gerne Ihre Gastgeben und haben uns sehr über Ihre lobenden Worte gefreut. Wir freuen uns schon auf Ihren nächsten Aufenthalt.Mit freundlichen Grüssen

4 out of 5
Sehr freundliches Personal

Posted by on 6 May 2022

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Comment from Hotel Management

6 May 2022 by Equipo Directivo H10 Playa Meloneras Palace

Lieber Gast des H10 Playa Meloneras Palace Hotels, vielen Dank für Ihren Kommentar. Für uns ist es sehr wichtig zu wissen, dass Sie unser Personal freundlich serviert hat. Nochmals danke für Ihren Besuch. Mit freundlichen Grüßen

Renovations + Closures

The property will be renovating from 8 April 2024 to 1 July 2024 (completion date subject to change). The following areas are affected:

  • Selected guestrooms

During renovations, the hotel will make every effort to minimise noise and disturbance.

All-inclusive Details

All-inclusive room rates at H10 Playa Meloneras Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • Buffet meals and snacks included
  • 24-hour room service
  • In-room minibar (all beverages included)

Not included

  • Surcharge for premium or imported alcoholic beverages

  • 24-hour room service
  • Buffet-style meals included
  • Additional service charge accepted
  • Surcharge for premium or imported alcoholic drinks
  • Minibar (all drinks included)

Property Features

Some rates at H10 Playa Meloneras Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. H10 Playa Meloneras Palace offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 6997 square feet (650 square metres) and includes a conference centre. A kids' pool, a nightclub, and a sauna are also featured at the luxury H10 Playa Meloneras Palace. Limited free parking is available on a first-come, first-served basis. This 5-star San Bartolome de Tirajana hotel is smoke free.

  • 374 guestrooms or units
  • 4 levels
  • 4 buildings
  • 3 dining venues
  • Conference rooms
  • 6997 sq ft of conference space
  • 650 sq. m of conference space
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

H10 Playa Meloneras Palace offers 374 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This San Bartolome de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Tamadaba – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Gaudi – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.

Bar Naturalia – This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Chill-Out Tropical – This bar is located by the pool. Open daily.

La Brasserie – On-site brasserie. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle on site
  • Bicycle rentals on site
  • Playground on site
  • Bicycle rentals nearby
  • Fitness classes on site

Spa Services

Despacio Spa Centre has couples treatment room(s). Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses geothermal energy, plus eco-friendly cleaning products

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note this property enforces a strict dress code.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Programme (H10 Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Renewable energy source - geothermal
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H10 Meloneras Palace
  • H10 Playa
  • H10 Playa Meloneras Palace
  • H10 Playa Palace
  • H10 Playa Palace Hotel
  • H10 Playa Palace Hotel Meloneras
  • H10 Playa Meloneras Palace Hotel
  • H10 Playa Meloneras Palace Hotel
  • H10 Playa Meloneras Palace San Bartolome de Tirajana
  • H10 Playa Meloneras Palace Hotel San Bartolome de Tirajana

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.