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4.5 out of 5

"Lovely hotel in a beautiful area, far enough away from the 'tourist traps'. " More

By a verified traveller on Mon 21 Jan 2019

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at H10 Playa Meloneras Palace. During your stay, you're just a quick walk from Meloneras Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This 5-star hotel has 374 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, 24-hour room service and LCD TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Tamadaba, one of the property's 3 restaurants and 4 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Indulge with body treatments, facials or hot stone massages at Despacio Spa Centre
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a health club and aerobics classes
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • 6 minutes by foot from Meloneras Beach and a 4-minute drive from Maspalomas Dunes
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£109* Per night/room 22 Jun - 23 Jun

Double Room Single Use

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Double Room Single Use, Sea View

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Double Room, Sea View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

H10 Playa Meloneras Palace ratings based on 38 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for H10 Playa Meloneras Palace

Everyone (12) Couples (14) Family (5) Friends (3) Other (1)
5 out of 5
Lovely hotel in a beautiful area, far enough away from the 'tourist traps'.

Posted by , from Kent on 21 Jan 2019

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Comment from Hotel Management

21 Jan 2019 by Cristhian Armas

Dear SJ, Thank you very much for posting such a lovely review about your stay at H10 Playa Meloneras Palace***** We would love to welcome you back to enjoy more relaxing stays at our hotel. Yours sincerely, Cristhian Armas. Equipo Directivo H10 Playa Meloneras Palace

5 out of 5
Not very wheelchair friendly, too many lifts to negotiate, otherwise great.

Posted by on 28 Dec 2018

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Comment from Hotel Management

28 Dec 2018 by Borja Garcia Equipo Directivo H10 Playa Meloneras

Dear guest, Thank you very much for your review. It's fantastic to know that you were satisfied with your experience at H10 Playa Meloneras Palace. Regarding your comments, even though the hotel is large, we are wheelchair friendly and there are lifts and ramps throughout the hotel. We do have also adapted rooms close to the main facilities. We would be very happy to welcome you back in the near future. Best regards, Borja Garcia Equipo Directivo H10 Playa Meloneras Palace*****

5 out of 5

Great hotel

Excellent hotel with very good swimming pools. Food five star.

Posted by on 14 Oct 2015

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5 out of 5

Nice and Quiet hotel.

We had a wonderful holiday in H10. Food is great both breakfast and dinner. Pools are nice and big. We all find place to sit by the pool no matter what time of the day. Staffs are great and very friendly. We already booked another visit to H10 next March.

Posted by on 13 Oct 2015

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4 out of 5

Excellent standard

The hotel is amazing in so many ways, but perhaps too large and impersonal. If you want anonymity it does give you that. I still got lost by the end of the week! The staff were on the whole extremely helpful, especially in reception, the main restaurant area and spa. I wasn't as keen on the waiters that served in the evening that asked my daughters for their phone numbers when we signed the bill each time for drinks. The Spa is amazing, as are the pools. The location is on the edge of town - perfect for giving you a tranquil location but only €3 taxi if you want to go to the main centre which has all the shops you could need. It is a beautiful location. The room standard is high. The grounds are impeccable and the buffet restaurant offers food to cater for most. Again, the quality is very high. The entertainment was good fun but is focussed on one main area.

Posted by on 23 May 2015

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4 out of 5

Relaxing sunshine break

Did all we wanted, relaxing close to the beach and walkway to Meloneras. Loads of food, good quality, very friendly staff. Only downside - having to pay to have a kettle in the room. :(

Posted by on 9 Feb 2015

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4 out of 5

Would book this hotel again

Great hotel with superb pools and good food. Isolated enough to have quiet if you want it but only just over 1km walk away from the main shops and restaurants. Also several restaurants and supermarkets just outside the hotel by the beach so not as isolated as other reviews made out. Not sure if all-inclusive is worth the money, the food in the hotel was varied and of very good quality but for the price I'd rather have my choice of some excellent restaurants on aforementioned beach strip 5 mins away which seemed to be frequented by Canarians which is always a good sign. On our last day we had a late flight so the hotel made a courtesy room available to us for showering and changing after another full day's use of the pool and hotel facilities, which made a massive difference, on other package holidays to the island I've always lost the whole last day because of early checkouts. The best thing about this hotel is the Gaudi-inspired architecture and garden landscaping which are extremely beautiful, with the saltwater infinity pool a close second. I would definitely book this hotel again if the price was right. It deserves its 5 star accommodation rating.

Posted by on 14 Apr 2013

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5 out of 5
Lage,das Essen. Animation Herr Zed war wirklich sehr lustig und mein Konnte sich ausleben.Auch sprotlich ist hier alles zu bitte. Gerne mal wieder.

Posted by on 8 Feb 2020

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Comment from Hotel Management

10 Feb 2020 by Borja Garcia Equipo Directivo H10 Playa Meloneras

Sehr geehrter Gast, Vielen Dank, dass Sie unser Hotel gewählt haben und sich nach Ihrem Aufenthalt entschieden haben eine Bewertung abzugeben. Wir freuen uns, dass Ihnen unsere Lage, das Essen und unser Animateur Zed gefallen hat. Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Borja Garcia Equipo Directivo H10 Playa Meloneras Palace*****

4 out of 5
Un buffet repas correct mais perfectible....difficile car c’est lié au nombre important de touristes dans ces complexes hôteliers de taille.

Posted by on 11 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Cristhian Armas

Cher Client, Merci beaucoup pour ce commentaire si positif sur l’hôtel H10 Playa Meloneras Palace***** Nous serons enchantés de vous voir de nouveaux à notre hôtel pour rendre vos prochaines vacances inoubliables. N’hésitez pas à nous contacter pour toutes informations dont vous auriez besoin. Cordialement, Cristhian Armas Equipo Directivo H10 Playa Meloneras Palace*****

5 out of 5

Posted by on 6 Oct 2019

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Comment from Hotel Management

6 Oct 2019 by Equipo Directivo H10 Playa Meloneras Palace*****

Dear guest, Thank you for the time devoted to share such a great rate about your recent stay with us. We are delighted to see you will keep a good memory for the time spent at the H10 Playa Meloneras Palace and we are pleased to see we did a good job. We would love to welcome you back again in the near future. We will try our very best for you to have another unforgettable holiday with us. Best regards,

Renovations + Closures

This property is closed from 16 March 2020 to 21 June 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at H10 Playa Meloneras Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Gratuities

  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • 24-hour room service
  • All meals served buffet style
  • Airport transfers not included
  • Additional gratuities accepted
  • Gratuities not included

Property Features

Some rates at H10 Playa Meloneras Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. H10 Playa Meloneras Palace offers its guests a full-service spa, 4 the outdoor swimming pools, an outdoor tennis court, and a health club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 6997 square feet (650 square metres) and includes conference centres. A kids' pool, a nightclub, and a rooftop terrace are also featured at the luxury H10 Playa Meloneras Palace. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star San Bartolome de Tirajana hotel is smoke free.

  • 374 guestrooms or units
  • 4 levels
  • 4 buildings
  • 3 dining venues
  • 4 bars or lounges
  • 6997 sq ft of conference space
  • 650 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -4
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (34.4 km / 21.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

H10 Playa Meloneras Palace offers 374 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.

Tamadaba – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Gaudi – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.

Bar Naturalia – This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Chill-Out Tropical – This bar is located by the pool. Open daily.

La Brasserie – On-site brasserie. Open daily.

24-hour room service is available.

Nearby Activities

4 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Fitness classes on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Despacio Spa Centre. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 11 lb)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note this property enforces a strict dress code.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • Debit cards

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H10 Meloneras Palace
  • H10 Playa
  • H10 Playa Meloneras Palace
  • H10 Playa Palace
  • H10 Playa Palace Hotel
  • H10 Playa Palace Hotel Meloneras
  • H10 Playa Meloneras Palace Hotel
  • H10 Playa Meloneras Palace Hotel
  • H10 Playa Meloneras Palace San Bartolome de Tirajana
  • H10 Playa Meloneras Palace Hotel San Bartolome de Tirajana

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • H10 Playa Meloneras Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 10:00 AM to 6:00 PM
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.