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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Riu Palace Maspalomas. During your stay, you're just a quick walk from Maspalomas Dunes. Free WiFi in public areas, 2 outdoor pools and 2 restaurants are available. Built in 1989, this 4-star hotel has 368 rooms over 5 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, satellite TV and minibars
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Treat yourself to massages at Wellness centre
  • Amenities include a meeting room, multilingual staff and a lift
  • On-site recreation includes 2 outdoor tennis courts, a fitness centre and tennis lessons
  • Guests speak favourably about the pool and the location
  • Just a 3-minute walk from Maspalomas Dunes and 9 minutes on foot from English Beach

Double Room, Balcony, Sea View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Double Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Double Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Double Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Single Room, Balcony

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Double Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Hotel Riu Palace Maspalomas ratings based on 6 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hotel Riu Palace Maspalomas

Couples (4) Family (1) Friends (1)
5 out of 5

Excellent Hôtel

Très bel hôtel situé devant les splendides dunes de maspalomas. Très bon accueil, repas délicieux

Posted by on 10 Apr 2015

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4 out of 5

Bel hotel

Bien situé avec une vue imprenable sur la d'une et l'océan , qualité du service impeccable, le personnel attentif, la restaurant propose de bons plats varies

Posted by on 14 Oct 2014

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5 out of 5

avis

parfait manque juste un acces wifi dans les chambres et un acces direct a la plage

Posted by on 10 Mar 2014

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4 out of 5

Mukavaa oli

Upea paikka ja aivan ihana henkilökunta. Wifi olisi saanut olla parempi (toimi vain aulassa), mitään muuta huonoa ei tule mieleen.

Posted by on 9 Dec 2013

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5 out of 5

Kodikas ja loistelias yhtäaikaa

Rauhallinen sijainti, mutta kuitenkin keskeisellä paikalla. Meri lähellä, merinäköala. Hyvin siisti. Tunnelma hotellissa ystävällinen ja palvelu melkeinpä henkilökohtaista. Hyvin kaunis hotelli ja sisustus onnistunut.

Posted by on 9 Jan 2013

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4 out of 5

Hyvää palvelua

Hotelli on hyvällä paikalla ja henkilökunta erittäin palveluhaluista. Ruoka oli hyvätasoista ja monipuolista. Moite tulee siitä, ettei huoneessa ollut kunnollista nettiyhteyttä ja pinnat olivat jo melko kuluneita.

Posted by on 1 Jan 2013

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Renovations + Closures

This property is closed from 13 September 2020 to 30 September 2020 (dates subject to change).

Property Features

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hotel Riu Palace Maspalomas, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. This eco-friendly hotel also offers a kids' pool, outdoor tennis courts and a hot tub. This 4-star San Bartolome de Tirajana hotel is smoke free.

  • 1 building
  • 368 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1989
  • Bar by the pool
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts -2
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (33.8 km / 21 mi)

Room Amenities

Hotel Riu Palace Maspalomas offers 368 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a bath, bathrobes, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • Television
  • Satellite channels
  • Bathtub
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Bidet
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Main restaurant – This buffet restaurant serves breakfast and dinner.

Fusion restaurant – This theme restaurant specialises in fusion cuisine and only serves dinner. Reservations are required. Open daily.

Lobby bar – On-site bar. Open daily.

Lounge bar – On-site bar. Open daily.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Waterskiing nearby
  • Golfing nearby
  • Tennis lessons on site
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness centre. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Individually wrapped food options are available.Enhanced food service safety measures are in place. The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) and Covid-19 Health Protocol (RIU) guidelines.

  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Reservation might be required for some facilities on site
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Please note, some room types at this property are not available when booking a stay with children.
  • Online Penalty Collection
  • No gap period between guests' stays

Hotel Names

  • Hotel Riu Palace Maspalomas
  • Hotel Riu Palace Maspalomas San Bartolome de Tirajana
  • Maspalomas Palace Hotel
  • Maspalomas Palace Riu
  • Maspalomas Riu Palace Hotel
  • Riu Maspalomas
  • Riu Maspalomas Palace
  • Riu Maspalomas Palace Hotel
  • Riu Palace Maspalomas
  • Riu Palace Maspalomas San Bartolome de Tirajana
  • Riu Palace Maspalomas
  • Hotel Riu Palace Maspalomas Hotel
  • Hotel Riu Palace Maspalomas San Bartolome de Tirajana
  • Hotel Riu Palace Maspalomas Hotel San Bartolome de Tirajana

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.