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4.4 out of 5

"Nice hotel, friendly staff, excellent food. Why we could not bring coffee to relaxed area after breakfast we find strange. Champagne and juice was all ... " More

By a verified traveller on Mon 03 Feb 2020

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Hotel Description

Our customers tell us they enjoy Hotel Riu Palace Meloneras Resort's good location. During your stay, you're just a quick walk from Maspalomas Lighthouse. Enjoy features like free WiFi in public areas and free self-parking, plus 5 outdoor pools. Built in 1996, this 5-star hotel has 515 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, flat-screen TVs and minibars
  • Free WiFi
  • Free self-parking
  • Enjoy fusion cuisine at Krystal, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the 5 outdoor pools
  • Indulge with massages, manicures and pedicures or facials at Body Love
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the helpful staff and the pool
  • Within a 15-minute walk of Maspalomas Lighthouse and Maspalomas Dunes

Standard Double Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£147* Per night/room 15 Jul - 16 Jul

Standard Double Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Double Room, Balcony, Partial Sea View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Double Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Double Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Double Room, Balcony, Partial Sea View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Hotel Riu Palace Meloneras Resort ratings based on 5 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Riu Palace Meloneras Resort

Everyone (1) Couples (4)
4 out of 5
Nice hotel, friendly staff, excellent food. Why we could not bring coffee to relaxed area after breakfast we find strange. Champagne and juice was allowed. We paid exstra for garden/sea view room. Ground floor, no sun during the whole day. Very cold room

Posted by on 3 Feb 2020

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4 out of 5

5 days rest!

We loved this hotel. The grounds are beautiful, the staff are so friendly and helpful. It was lovely and quiet so sleep was possible at any time! The breakfast was very varied and catered for all tastes. We didn't eat evening meals in the hotel so I can't account for those. My only gripe is that if we went out at 9am, in spite of there being 4 beautiful pools and probably about 600 sunbeds, it was very difficult to find any sunbeds left. People seemed to put their towels down in the middle of the night! When I'm on holidays the last thing I want to do is set my alarm clock to put down towels so for that reason we won't be going back! It's a shame because we couldn't fault it otherwise.

Posted by on 14 Nov 2014

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5 out of 5
Tres bien sur tous points bon emplacement et organisation de l établissement impeccable personnel avec attention tres bien en rapport qualité prix

Posted by on 10 Jun 2019

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5 out of 5

UN presque SANS FAUTE !!!!

Lhotel a répondu à nos attente .... rénové avec gout et recherche , la restauration , qualité, quantité et très varié tous les jours ...emplacement de reve et tout un staff souriant disponible et à l'écoute !!!! pourquoi mon presque ???? au moment de faire ma valise , ma trousse de toilette Lancel avait disparue de l'étagere ............la reception s'est renseignée aupres des femme de chambre mais elles n'avaient rien trouvé !!!!!!! seulement , je n'ai rien perdu !!!!on l'a prise dans ma chambre donc bien sur elles ne vont pas le dire ...cela m'a refroidie pour une prochaine fois .

Posted by on 19 May 2015

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4 out of 5

Hienoinen pettymys

Itse puitteet hyvät. Lobby, altaat, puutarha ja ravintolat hienot. Huone perushuone. Vaihdoimmekin kerran (ei juuri parantunut). Olimme tilanneet huoneen parvekkeella ja merinäköalalla. Nämä ehdot juuri ja juuri toteutuivat, mutta lobby- ja ravintola-alueen suuri, ruma tervapahvinen katto oli suoraan allamme. Olisi edes somistettu tekonurmella ja vaikka ruukkukasvi-istutuksilla. Henkilökuntaa paljon ravintoloissa ja altailla, missä palvelu erinomaista ja ystävällistä. Ruoka ylellistä, herkullista - "runsauden pula". Ainoastaan receptionissa oli kiirettä ja vaikutelma hieman liukuhihnamainen. Siinä oli ainut kokemus ylimielisestä ja melkeinpä töykeästä palvelusta. Yksi herra ei ehtinyt hoitaa taksitilausasiaamme, vaan hyppäsi hoitamaan kesken kaiken muita asioita, oli selvästi stressaantunut jostakin... Hoidimme toisen virkailijan kanssa asian myöhemmin ja varmistimme, että emme enää asioi kyseisen henkilön kanssa. Hotellin tunnelma oli aika muodollinen, asiakkaat selkeästi senioreita, lapsiperheitä vähän. Mekin olemme senioreita, mutta pidämme silti jollain tavoin rennommasta, intiimimmästä tunnelmasta.. Varsinaista vikaa ei siis ollut muussa kuin yhden virkailijan palvelussa, mutta silti kyseinen hotelli ei jatkossa ole "meidän hotellimme".

Posted by on 12 Feb 2014

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Property Features

Hotel Riu Palace Meloneras Resort offers its guests 5 the outdoor swimming pools and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. Public spaces have free WiFi. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Hotel Riu Palace Meloneras Resort. Limited free parking is available on a first-come, first-served basis. This 5-star San Bartolome de Tirajana hotel is smoke free.

  • 515 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1996
  • Bar by the pool
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -5
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (35.9 km / 22.3 mi)
  • Parking: Free self parking

Room Amenities

Hotel Riu Palace Meloneras Resort offers 515 forms of air-conditioned accommodation with minibars and complimentary bathrobes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Krystal – This fine-dining restaurant specialises in fusion cuisine and only serves dinner.Reservations are required.

Magnolia – This buffet restaurant specialises in local and international cuisine and serves breakfast and dinner. Open daily.

Ocean's View – This restaurant serves lunch and dinner. Reservations are required. Open daily.

Nearby Activities

5 the outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Body Love. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Individually wrapped food options are available for breakfast, lunch and dinner.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 22 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Riu Meloneras
  • Hotel Riu Meloneras Palace
  • Hotel Riu Meloneras Resort
  • Hotel Riu Palace Meloneras
  • Hotel Riu Palace Meloneras Resort
  • Meloneras Palace
  • Palace Meloneras
  • Palace Meloneras Resort
  • Resort Meloneras
  • Hotel Riu Palace Meloneras Resort San Bartolome de Tirajana
  • Riu Palace Meloneras San Bartolome de Tirajana
  • Riu Meloneras Bartolome Tiraj
  • Riu Palace Meloneras Resort
  • Hotel Riu Palace Meloneras Resort Hotel
  • Hotel Riu Palace Meloneras Resort San Bartolome de Tirajana

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.