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4.5 out of 5

"Nice hotel, friendly staff, excellent food. Why we could not bring coffee to relaxed area after breakfast we find strange. Champagne and juice was all ... " More

By a verified traveller on Mon 03 Feb 2020

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Junior Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, Balcony, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Single Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 1 Max

Junior Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel Riu Palace Meloneras, you're just a quick walk from Maspalomas Lighthouse. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a poolside bar and a bar/lounge
  • Take a swim in the 5 outdoor pools
  • Indulge with massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • Within a 15-minute walk of Maspalomas Lighthouse and La Charca Lagoon

Hotel Riu Palace Meloneras ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Riu Palace Meloneras

Everyone (1) Couples (5)
4 out of 5
Nice hotel, friendly staff, excellent food. Why we could not bring coffee to relaxed area after breakfast we find strange. Champagne and juice was allowed. We paid exstra for garden/sea view room. Ground floor, no sun during the whole day. Very cold room

Posted by on 3 Feb 2020

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4 out of 5

5 days rest!

We loved this hotel. The grounds are beautiful, the staff are so friendly and helpful. It was lovely and quiet so sleep was possible at any time! The breakfast was very varied and catered for all tastes. We didn't eat evening meals in the hotel so I can't account for those. My only gripe is that if we went out at 9am, in spite of there being 4 beautiful pools and probably about 600 sunbeds, it was very difficult to find any sunbeds left. People seemed to put their towels down in the middle of the night! When I'm on holidays the last thing I want to do is set my alarm clock to put down towels so for that reason we won't be going back! It's a shame because we couldn't fault it otherwise.

Posted by on 14 Nov 2014

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5 out of 5
Sehr gepflegte helle Anlage mit überaus freundlichem Personal

Posted by on 17 Nov 2021

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5 out of 5
Tres bien sur tous points bon emplacement et organisation de l établissement impeccable personnel avec attention tres bien en rapport qualité prix

Posted by on 10 Jun 2019

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5 out of 5

UN presque SANS FAUTE !!!!

Lhotel a répondu à nos attente .... rénové avec gout et recherche , la restauration , qualité, quantité et très varié tous les jours ...emplacement de reve et tout un staff souriant disponible et à l'écoute !!!! pourquoi mon presque ???? au moment de faire ma valise , ma trousse de toilette Lancel avait disparue de l'étagere ............la reception s'est renseignée aupres des femme de chambre mais elles n'avaient rien trouvé !!!!!!! seulement , je n'ai rien perdu !!!!on l'a prise dans ma chambre donc bien sur elles ne vont pas le dire ...cela m'a refroidie pour une prochaine fois .

Posted by on 19 May 2015

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4 out of 5

Hienoinen pettymys

Itse puitteet hyvät. Lobby, altaat, puutarha ja ravintolat hienot. Huone perushuone. Vaihdoimmekin kerran (ei juuri parantunut). Olimme tilanneet huoneen parvekkeella ja merinäköalalla. Nämä ehdot juuri ja juuri toteutuivat, mutta lobby- ja ravintola-alueen suuri, ruma tervapahvinen katto oli suoraan allamme. Olisi edes somistettu tekonurmella ja vaikka ruukkukasvi-istutuksilla. Henkilökuntaa paljon ravintoloissa ja altailla, missä palvelu erinomaista ja ystävällistä. Ruoka ylellistä, herkullista - "runsauden pula". Ainoastaan receptionissa oli kiirettä ja vaikutelma hieman liukuhihnamainen. Siinä oli ainut kokemus ylimielisestä ja melkeinpä töykeästä palvelusta. Yksi herra ei ehtinyt hoitaa taksitilausasiaamme, vaan hyppäsi hoitamaan kesken kaiken muita asioita, oli selvästi stressaantunut jostakin... Hoidimme toisen virkailijan kanssa asian myöhemmin ja varmistimme, että emme enää asioi kyseisen henkilön kanssa. Hotellin tunnelma oli aika muodollinen, asiakkaat selkeästi senioreita, lapsiperheitä vähän. Mekin olemme senioreita, mutta pidämme silti jollain tavoin rennommasta, intiimimmästä tunnelmasta.. Varsinaista vikaa ei siis ollut muussa kuin yhden virkailijan palvelussa, mutta silti kyseinen hotelli ei jatkossa ole "meidän hotellimme".

Posted by on 12 Feb 2014

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Property Features

Hotel Riu Palace Meloneras offers its guests a full-service spa, 5 outdoor swimming pools, a steam room, and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A kids' pool, a terrace, and a free kid's club are also featured at the luxury Hotel Riu Palace Meloneras. Limited free parking is available on a first-come, first-served basis. This 5-star San Bartolome de Tirajana hotel is smoke free.

  • 515 guestrooms or units
  • 5 levels
  • 20 buildings
  • 3 dining venues
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hotel Riu Palace Meloneras offers 515 air-conditioned accommodations with minibars and complimentary dressing gowns. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers. This San Bartolome de Tirajana hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

  • Private balcony
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Dressing gowns
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Magnolia – This buffet restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).

Krystal – This theme restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open daily.

Ocean's View – This poolside theme restaurant serves lunch and dinner. Reservations are required. Open daily.

Lobby bar – On-site bar. Open daily.

Lounge bar – On-site bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Bicycle rentals on site
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a spa tub and a steam room. The spa is open daily.

  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses solar energy

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

  • Humane animal treatment
  • UnionPay
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Electrostatic spray is used for disinfection
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Riu Meloneras
  • Hotel Riu Meloneras Palace
  • Hotel Riu Meloneras Resort
  • Hotel Riu Palace Meloneras
  • Hotel Riu Palace Meloneras Resort
  • Meloneras Palace
  • Palace Meloneras
  • Palace Meloneras Resort
  • Resort Meloneras
  • Hotel Riu Palace Meloneras Resort San Bartolome de Tirajana
  • Riu Palace Meloneras San Bartolome de Tirajana
  • Riu Meloneras Bartolome Tiraj
  • Riu Palace Meloneras
  • Hotel Riu Palace Meloneras Hotel
  • Hotel Riu Palace Meloneras Resort
  • Hotel Riu Palace Meloneras San Bartolome de Tirajana
  • Hotel Riu Palace Meloneras Hotel San Bartolome de Tirajana

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.