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3.8 out of 5

"Just its not bad, it's not 4 stars , staff very friendly, food is good , but nearly same very day, swiming pool bar very expensive . " More

By Rolis on Thu 06 Nov 2014

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Hotel Description

Hotel Riu Papayas's good location gets good marks from our customers. During your stay, you're just a quick walk from Kasbah Shopping Center. You'll find features such as free WiFi in public areas and a free beach shuttle, plus 3 restaurants. Built in 1986, this 4-star hotel has 468 rooms over 8 floors. Each room includes amenities such as a balcony and satellite TV channels.

  • Air-conditioned rooms with balconies, satellite TV and fridges
  • Free WiFi in some public areas
  • Enjoy local and international cuisine at Restaurante Principal, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include a free kids' club, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre, a playground and aerobics classes
  • Guests speak favourably about the bar and the pool
  • 10 minutes by car from Maspalomas Lighthouse and 11 minutes from Yumbo Shopping Center
  • Free beach shuttle service

Double Room, Balcony, Garden View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Double Room, Balcony, Garden View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Double Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Double Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Standard Double Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Double Room, Balcony, Garden View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Hotel Riu Papayas ratings based on 9 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Riu Papayas

Everyone (2) Couples (4) Family (1) Friends (2)
3 out of 5

Just not bad !!!!!!

Just its not bad, it's not 4 stars , staff very friendly, food is good , but nearly same very day, swiming pool bar very expensive .

Posted by on 6 Nov 2014

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5 out of 5

Super Grand Canaria Value

Due to very early flight we arrived at the Hotel well before check-in time and they found a 'ready' room for us straight away, a good start. Everyone was very friendly and helpful, especially Reception and Housekeeping. We were so impressed with the food I cannot praise it enough. We could have our breakfast, and go for a stroll or courtesy shuttle to the beach, arrive back early afternoon and there were sunbeds available! Unheard of normally. Could have been nearer the beach or shopping malls, but hey nothing is absolutely perfect, but this is close.

Posted by on 21 Sep 2013

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5 out of 5
Très bon séjour, hôtel refait a neuf et personnel très accueillant

Posted by on 7 Sep 2016

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4 out of 5

Tolle Ferien mit feinem Essen

Pros: Das All-Inklusive Angebot.
Cons: Ein Ping-Pong Tisch oder Billiard wäre super. So kommen auch Singles auf ihren Kosten.
Location: Zentral unweit vom Meer, Restaurants und Einkaufsmöglichkeiten.
Ein Hotel, so wie man es erwarten kann. Die Qualität der Speisen haben mich überzeugt.

Posted by , from Bern on 21 Aug 2016

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4 out of 5

Schöner Urlaub

Das Hotel war insgesamt gut. Die Zimmer waren etwas älter eingerichtet. Das Personal war sehr freundlich und zuvor kommend. War ein schöner Urlaub.:)

Posted by on 10 Apr 2015

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4 out of 5

für Anspruchslose ok

Das Personal super freundlich und aufmerksam, man fühlt sich willkommen. Die Zimmer sind sauber, und genügend Platz. Leider ist die Einrichtung sehr renovationsbedürftig. Schade.

Posted by on 10 Apr 2015

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2 out of 5

Alt aber sauber

Das Hotel braucht dringend eine Generalüberholung Die Zimmer sind in den 80er Jahren Stil stehen geblieben. auch die Fassade, scheint zu bröckeln. Das Personal war sehr freundlich. Das Essen war gut, leider haben sie das frische Gemüse auch in der Friteuse zubereitet. Im Grossen und Ganzen waren es schöne Ferien, würde dieses Hotel empfehlen, als 3 Stern und nicht als 4 Stern.

Posted by on 12 Mar 2014

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4 out of 5

Tyytyväinen pariskunta

Olimme erittäin tyytyväisiä huoneeseen , ruokaan ja paikka oli viihtyisä. Henkilökunta oli ystävällinen. Ainoa meille negatiivinen puoli oli ettei ollut langatonta internet yhteyttä huoneessa, piti mennä aina aulaan.

Posted by on 13 Feb 2013

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3 out of 5

tähtiä liikaa

Lakana rikkinäinen, peitto likainen, henkilökunta ravintolassa kielitaidoton. Parvekkeella ei valoa Huoneeseen kuului vain yksi avain, neljän tähden luokituksessa olisi luullut olevan avainkortit. Viihde hmmm, näimme naisen joka yritti laulaa kahden miehen säestyksellä. Ruoka oli todella hyvää, juomat illallisella kalliit verrattuna ravintoloihin. Suihku oli paras miljoonista paikoista missä olen ollut. Papayas todellinen geriatriaparkki saksalaisille turisteille Aurinko tosin oli lämmin.

Posted by on 5 Feb 2013

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Renovations + Closures

This property is closed from 18 March 2020 to 7 June 2020 (dates subject to change).

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Volleyball

Entertainment

  • On-site entertainment and activities

Not included

  • Airport transfers
  • Gratuities

  • Volleyball included
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Additional gratuities accepted
  • Airport transfers not included
  • Gratuities not included
  • Fitness facilities included
  • All food and beverages included

Property Features

Hotel Riu Papayas is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Riu Papayas offers its guests an outdoor pool, a fitness centre, and a kids' pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. A terrace, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Hotel Riu Papayas. A complete renovation of Hotel Riu Papayas was completed in June 2016. This 4-star San Bartolome de Tirajana hotel is smoke free.

  • 1 building
  • 468 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1986
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Playground on site
  • Fridge
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (30.2 km / 18.7 mi)
  • Property shuttles: Free beach shuttle
  • Parking:

Room Amenities

Hotel Riu Papayas offers 468 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Private balcony
  • Television
  • Satellite channels
  • Fridge
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Restaurante Principal – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Restaurante asiatico Zhu – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.

Restaurante español "Ole" – This theme restaurant specialises in Spanish cuisine and only serves dinner. Reservations are required. Open daily.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Fitness classes on site
  • Beach volleyball on site
  • Kayaking nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Online Penalty Collection

Hotel Names

  • Hotel Papayas
  • Hotel Papayas Riu
  • Clubhotel Riu Papayas All Inclusive Hotel
  • Hotel Riu Papayas San Bartolome de Tirajana
  • Papayas Hotel
  • Riu Papayas Bartolome Tirajan
  • Riu Papayas Hotel
  • Riu Papayas San Bartolome de Tirajana
  • Clubhotel Riu Papayas All Inclusive San Bartolome de Tirajana
  • Hotel Riu Papayas Hotel
  • Hotel Riu Papayas San Bartolome de Tirajana
  • Hotel Riu Papayas Hotel San Bartolome de Tirajana

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.