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3.8 out of 5

"Just its not bad, it's not 4 stars , staff very friendly, food is good , but nearly same very day, swiming pool bar very expensive . " More

By Rolis on Thu 06 Nov 2014

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Standard Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, Balcony, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Hotel Riu Papayas - All Inclusive's good location gets good marks from our customers. During your stay, you're just a quick walk from Kasbah Shopping Center. You'll find features such as free WiFi in public areas and a free beach shuttle, plus 3 restaurants. This 4-star hotel has 468 rooms over 8 floors. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, satellite TV and phones
  • Free WiFi
  • The 3 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre, a playground and aerobics classes
  • Guests speak favourably about the bar and the pool
  • Within a 15-minute walk of Yumbo Shopping Center and English Beach
  • Free beach shuttle service

Hotel Riu Papayas - All Inclusive ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Riu Papayas - All Inclusive

Everyone (2) Couples (4) Family (1) Friends (2)
3 out of 5

Just not bad !!!!!!

Just its not bad, it's not 4 stars , staff very friendly, food is good , but nearly same very day, swiming pool bar very expensive .

Posted by on 6 Nov 2014

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5 out of 5

Super Grand Canaria Value

Due to very early flight we arrived at the Hotel well before check-in time and they found a 'ready' room for us straight away, a good start. Everyone was very friendly and helpful, especially Reception and Housekeeping. We were so impressed with the food I cannot praise it enough. We could have our breakfast, and go for a stroll or courtesy shuttle to the beach, arrive back early afternoon and there were sunbeds available! Unheard of normally. Could have been nearer the beach or shopping malls, but hey nothing is absolutely perfect, but this is close.

Posted by on 21 Sep 2013

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5 out of 5
Très bon séjour, hôtel refait a neuf et personnel très accueillant

Posted by on 7 Sep 2016

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4 out of 5

Tolle Ferien mit feinem Essen

Pros: Das All-Inklusive Angebot.
Cons: Ein Ping-Pong Tisch oder Billiard wäre super. So kommen auch Singles auf ihren Kosten.
Location: Zentral unweit vom Meer, Restaurants und Einkaufsmöglichkeiten.
Ein Hotel, so wie man es erwarten kann. Die Qualität der Speisen haben mich überzeugt.

Posted by , from Bern on 21 Aug 2016

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4 out of 5

Schöner Urlaub

Das Hotel war insgesamt gut. Die Zimmer waren etwas älter eingerichtet. Das Personal war sehr freundlich und zuvor kommend. War ein schöner Urlaub.:)

Posted by on 10 Apr 2015

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4 out of 5

für Anspruchslose ok

Das Personal super freundlich und aufmerksam, man fühlt sich willkommen. Die Zimmer sind sauber, und genügend Platz. Leider ist die Einrichtung sehr renovationsbedürftig. Schade.

Posted by on 10 Apr 2015

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2 out of 5

Alt aber sauber

Das Hotel braucht dringend eine Generalüberholung Die Zimmer sind in den 80er Jahren Stil stehen geblieben. auch die Fassade, scheint zu bröckeln. Das Personal war sehr freundlich. Das Essen war gut, leider haben sie das frische Gemüse auch in der Friteuse zubereitet. Im Grossen und Ganzen waren es schöne Ferien, würde dieses Hotel empfehlen, als 3 Stern und nicht als 4 Stern.

Posted by on 12 Mar 2014

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4 out of 5

Tyytyväinen pariskunta

Olimme erittäin tyytyväisiä huoneeseen , ruokaan ja paikka oli viihtyisä. Henkilökunta oli ystävällinen. Ainoa meille negatiivinen puoli oli ettei ollut langatonta internet yhteyttä huoneessa, piti mennä aina aulaan.

Posted by on 13 Feb 2013

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3 out of 5

tähtiä liikaa

Lakana rikkinäinen, peitto likainen, henkilökunta ravintolassa kielitaidoton. Parvekkeella ei valoa Huoneeseen kuului vain yksi avain, neljän tähden luokituksessa olisi luullut olevan avainkortit. Viihde hmmm, näimme naisen joka yritti laulaa kahden miehen säestyksellä. Ruoka oli todella hyvää, juomat illallisella kalliit verrattuna ravintoloihin. Suihku oli paras miljoonista paikoista missä olen ollut. Papayas todellinen geriatriaparkki saksalaisille turisteille Aurinko tosin oli lämmin.

Posted by on 5 Feb 2013

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Renovations + Closures

This property is closed from 11 January 2021 to 3 April 2021 (dates subject to change).

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities
  • Volleyball
  • Children's club

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Airport transfers
  • Gratuities

  • Taxes included
  • All meals served buffet style
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Kids club included
  • Gratuities not included
  • Fitness facilities included
  • All food and beverages included
  • Volleyball included
  • All available beverages included
  • On-site live performances included
  • All land activities, recreational facilities and equipment included

Property Features

Hotel Riu Papayas - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Riu Papayas - All Inclusive offers its guests an outdoor pool, a kids' pool, a waterslide, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. A terrace, a free kid's club, and multilingual staff are also featured at the family-friendly Hotel Riu Papayas - All Inclusive. A complete renovation of Hotel Riu Papayas - All Inclusive was completed in June 2016. This 4-star San Bartolome de Tirajana hotel is smoke free.

  • 1 building
  • 468 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (30.4 km / 18.9 mi)
  • Property shuttles: Free beach shuttle

Room Amenities

Hotel Riu Papayas - All Inclusive offers 468 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • Television
  • Satellite channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Main restaurant – This buffet restaurant serves breakfast, lunch, dinner and light fare.

Asian restaurant – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.

Spanish restaurant – This theme restaurant specialises in Spanish cuisine and only serves dinner. Reservations are required. Open daily.

Lobby bar – This bar only serves breakfast. Open daily.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Fitness classes on site
  • Beach volleyball on site
  • Kayaking nearby
  • Windsurfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.

  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Online Penalty Collection

Hotel Names

  • Hotel Papayas
  • Hotel Papayas Riu
  • Clubhotel Riu Papayas All Inclusive Hotel
  • Hotel Riu Papayas San Bartolome de Tirajana
  • Papayas Hotel
  • Riu Papayas Bartolome Tirajan
  • Riu Papayas Hotel
  • Riu Papayas San Bartolome de Tirajana
  • Clubhotel Riu Papayas All Inclusive San Bartolome de Tirajana
  • Hotel Riu Papayas
  • Riu Papayas All Inclusive
  • Hotel Riu Papayas - All Inclusive Hotel
  • Hotel Riu Papayas - All Inclusive San Bartolome de Tirajana

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.