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4.5 out of 5

"Overall I was satisfied with my Stay at the Lopesan Resort. However, there were some things that really disappointed me. 1. I booked Half Board. I w ... " More

By a verified traveller on Thu 08 Feb 2024

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Master Suite View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Deluxe View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Lopesan Costa Meloneras Resort & Spa . During your stay, you're just a quick walk from Maspalomas Lighthouse. You'll find features such as free WiFi in public areas, plus 6 outdoor pools and 4 poolside bars.

  • Free WiFi
  • Drinking and dining options include a restaurant, 4 poolside bars and a bar/lounge
  • Self-parking available for a fee
  • Splash around at the lazy river or swim in the 6 outdoor pools
  • Indulge with body wraps, Swedish massages or mud baths at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Within a 15-minute walk of Maspalomas Lighthouse and Meloneras Beach
  • Airport shuttle service available for a fee

Lopesan Costa Meloneras Resort & Spa ratings based on 64 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lopesan Costa Meloneras Resort & Spa

Everyone (32) Couples (15) Family (10)
3 out of 5
Overall I was satisfied with my Stay at the Lopesan Resort. However, there were some things that really disappointed me. 1. I booked Half Board. I wanted to explore the various restaurants on the property. However, during Check In I found out that I was only allowed to eat at the Market with the Half Board Option. Everything else would be Surcharge. I contacted the Reception to find an alternative solution. To cancel the Half Board or use the amount I have paid for a food credit. No solution was found. I spend my Birthday in the Resort and was quite disappointed by the misinformation. That’s also a reason, why I won’t book this resort again. 2. The rooms are quite nicely decorated and spacious. Unfortunately, the walls and doors don’t really keep the noise away. If you want to sleep in, it’s almost impossible. Since you will hear screaming kids or the staff speaking and working in the hallway. 3. Overall beautiful decorated, but this Hotel doesn’t deserve 5 Stars. A Maximum of 4 Stars. I will choose the Riu Hotel for my next stay.

Posted by on 8 Feb 2024

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Comment from Hotel Management

21 Feb 2024 by Public Relations Department

Dear Raphael Oliver,First of all we would like to thank you for choosing Lopesan Costa Meloneras Resort & Spa for your holidays in the south of the island of Gran Canaria.Some of the points mentioned in your comments are part of the Lopesan Hotel Group policy. The purpose of this policy is to ensure the quality of the services offered by the hotel, although we regret that in this regard we have not lived up to your expectations.We would also like to apologize for any inconvenience you have had during your stay. We assure you that all the opinions of our clients are important and help us to improve every day. For this reason, we appreciate the time invested in sending us your comments and we assure you that they will be sent to the corresponding departments for your knowledge.We look forward to welcoming you back to our hotel.Kind Regards,Public Relations Department

5 out of 5
The best hotel. Everything is thought through. The internal design is amazing. The garden and pool area are great. Best pools I've ever seen. Friendly staff. Good food. You can have a great time in this hotel! I just missed latin dance and zumba classes, a bit more dancing activities to integrate would be good.

Posted by on 8 May 2023

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Comment from Hotel Management

1 Jun 2023 by The Public Relations department

Dear guest ,We would like to thank you for your detailed and very interesting review and, of course, for choosing Lopesan Costa Meloneras to spend your holidays with.We would also like to thank you for mentioning the good points and also the bad points, all this helps us to improve our services every day.We assure you that your comments have been transmitted to the corresponding departments. The comments of all our clients are of great importance to us since they allow us to detect where we can improve, which is our objective.We hope that in the future you will give us a new opportunity and have the pleasure of welcoming you again.Best regards,The Public Relations department

5 out of 5

Fabulous hotel and trip

Pros: Grounds, staff, facilities. Everything!
Cons: Vegetarian evening meal food options
Location: Take a stroll along the promenade.
Let's start with the good. The hotel and grounds are breathtakingly beautiful and spotlessly maintained. We had a room on the 5th floor overlooking the front of the hotel and across towards Maspalomas. This was the standard double which isn't the most basic of the rooms but the next grade up. For a pool view you need to pay more. Having checked with reception the most standard rooms are situated in another part of the hotel. Situated on a corner we had plenty of room and it was lovely and quiet however the balcony was in shade all the time which might bother some. Like others have commented the 'towel rule' is a bit hit and miss. We saw it happening on some days but not on others. There are some solarium areas which are in permanent sunshine. These look out over onto the promenade but by 9.30 each day all fully occupied. The hotel could easily 'thin out' the palms a little more and still maintain its beauty. What will happen in another couple of years when the canopies are completely closed over? Will they still maintain that they can't address this? Not going to beat around the bush. The pools were cold. Not helped in part by the shade they are in particularly the lazy river. In summer this might be refreshing. In winter it's just cold. The jacuzzis on the solarium terraces were warm as were 2 of the 3 spa pools. However the spa access is payable. Hotel website states heated pools and the heating might be on BUT if you are expecting tepid water it's not. Service was imp

Posted by , from uk on 7 Dec 2016

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5 out of 5
Sehr schöne Anlage würde ich wieder hin gehen.

Posted by on 20 Apr 2024

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4 out of 5
Das Frühstück - Buffet wahr wie das füttern der Raubtiere. ( schrecklich) Eigentlich schade für das schöne Hotel.

Posted by on 18 Apr 2024

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4 out of 5

Posted by on 8 Apr 2024

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4 out of 5
Tolles Hotel, das 5- Sterne in den Bereichen Personal, Service, Aussenanlage verdient..Leider ist das Wasser im infinity pool und das Pool mit Strömung sehr kalt für die Jahreszeit..Schade! Tipp zum zmorgen: Lasst Euch lieber ein Kaffee aus der Maschine raus. Die Kafis die sie am Tisch servieren, leider nicht trinkbar. Aber sonst alles tip top. Würde jeder Zeit zurückkehren. Die Nähe zu den Dünen ist ein weiteres Plus.

Posted by on 1 Apr 2024

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4 out of 5
Am Abend im Zentrum des Resorts sehr laute Musik bis 23:00 Uhr. Wen das stört: Unbedingt ruhiges Zimmer wünschen!

Posted by on 11 Mar 2024

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5 out of 5
Tolles Buffet, sowohl Frühstück als auch Abendessen. Wunderschönes Zimmer mit Blick aufs Meer, obwohl gar nicht extra gebucht. Direkt am Stand. Zahlreiche Pools mit liegen. Babybett für 2 jährigen war direkt auf dem Zimmer. Lediglich die Spielmöglichkeiten für unseren 2 Jährigen waren etwas wenig. Der Spielplatz draußen hat nicht viel geboten. Obwohl das Hotel für Familien empfohlen wird. Das ist aber der einzige kleine Kritikpunkt. Wir waren jeden Tag am Pool und am Strand und das hat vollkommen gereicht.

Posted by on 27 Jan 2024

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Comment from Hotel Management

27 Jan 2024 by Die Gästebetreuung

Sehr geehrte VeronikaWir möchten uns bei Ihnen bedanken, dass Sie sich für Ihren letzten Besuch auf Gran Canaria für unser Lopesan Costa Meloneras Resort entschieden haben. Wir freuen uns zu wissen, dass Sie Ihren Aufenthalt im Hotel genossen haben.Vielen Dank, dass Sie Ihre Erfahrungen mit dem Rest der Reisenden teilen und uns mit Ihren Kommentaren den Weg gezeigt haben, den wir gehen sollten.Wir hoffen, Sie bald wieder im Hotel zu sehen.Mit freundlichen Grüßen,

4 out of 5
-

Posted by on 25 Oct 2023

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Property Features

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Lopesan Costa Meloneras Resort & Spa , you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 poolside bars and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a steam room. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Lopesan Costa Meloneras Resort & Spa was completed in August 2021. This 5-star San Bartolome de Tirajana hotel is smoke free.

  • 1 building
  • 1136 guestrooms or units
  • 8 levels
  • 4 bars by the pool
  • Built in 2000
  • Casino
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 6
  • Children's pool
  • Lazy river
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Lopesan Costa Meloneras Resort & Spa offers 1136 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Gastro Buffet Alameda – This buffet restaurant serves breakfast and dinner.

La Toscana – This theme restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

El Marinero – Overlooking the ocean, this theme restaurant specialises in seafood and serves lunch and dinner. Open daily.

El Churrasco – Overlooking the ocean, this steakhouse specialises in local and international cuisine and serves lunch and dinner. Open daily.

Nihao by Kabuki – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

6 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a lazy river, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Motor boating nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Personal motor watercraft nearby
  • Boat tours nearby
  • Marina nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Surf lessons - nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has couples treatment room(s). Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 16 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • LOPESAN
  • LOPESAN Costa
  • LOPESAN Costa Meloneras Resort Spa & Casino
  • LOPESAN Costa Meloneras Spa Casino
  • LOPESAN Costa Resort
  • LOPESAN Costa Resort Spa Casino
  • LOPESAN Costa Spa Casino
  • Lopesan Costa Meloneras & Spa
  • Lopesan Costa Meloneras Resort & Spa Hotel
  • Lopesan Costa Meloneras Resort Corallium Spa Casino
  • Lopesan Costa Meloneras Resort & Spa San Bartolome de Tirajana

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.