3 Dec 2018 by Fran L. Guest Experience Manager
Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Hotels we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We do apologize for the technical problems you encountered, For a future occasion, please do not hesitate to contact the reception in everything you need, the team will do everything possible to find an immediate solution for you. Please accept our sincerest apologies for the delay with the coofe machines, , our team will do its utmost to find an immediate solution. It fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards
This property will be closed from 1 October 2021 to 30 April 2022 for renovations and will resume operation once the renovation is complete (completion date subject to change).
All-inclusive room rates at Occidental Margaritas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Some rates at Occidental Margaritas are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Occidental Margaritas, you'll find 2 outdoor swimming pools, a 24-hour fitness centre, and a kids' pool. There are 2 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. Spa services, a terrace, and a free kid's club are also featured at the family-friendly Occidental Margaritas. Parking is available for a fee. This 4-star San Bartolome de Tirajana hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Occidental Margaritas offers 489 forms of air-conditioned accommodation with minibars and a hairdryer. Rooms open to balconies. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Restaurante Buffet – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Aloha Restaurant 37 – Overlooking the garden, this restaurant only serves dinner. Reservations are required. Open daily.
Bar Tropical – This bar is located by the pool. Open daily.
Bar Aloha – This bar is located by the pool. Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitiser. Contactless checkout is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.