3 Dec 2018 by Fran L. Guest Experience Manager
Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Hotels we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We do apologize for the technical problems you encountered, For a future occasion, please do not hesitate to contact the reception in everything you need, the team will do everything possible to find an immediate solution for you. Please accept our sincerest apologies for the delay with the coofe machines, , our team will do its utmost to find an immediate solution. It fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards
All-inclusive room rates at Occidental Margaritas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Some rates at Occidental Margaritas are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Occidental Margaritas offers its guests 2 the outdoor swimming pools, an outdoor tennis court, a 24-hour fitness centre, and a kids' pool. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. A nightclub, a terrace, and a free kid's club are also featured at the family-friendly Occidental Margaritas. Parking is available for a fee. This 4-star San Bartolome de Tirajana hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Occidental Margaritas offers 491 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This San Bartolome de Tirajana hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily.
Restaurante Buffet – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Aloha Restaurant 37 – Overlooking the garden, this restaurant serves breakfast and dinner. Open daily.
Tropical – This poolside gastropub only serves light fare. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.
Room service is available.
2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Contactless check-out is available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitiser.Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.