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"Overall our stay was good except for the following niggles. Lighting in the room was very subdued and so reading was difficult. Television had no Eng ... " More

By a verified traveller on Mon 03 Dec 2018

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Hotel Description

Our customers tell us that they can't get enough of the pool at Occidental Margaritas. During your stay, you'll be close to Yumbo Shopping Center. Features include free breakfast, free WiFi in public areas and a free beach shuttle. Built in 1970, this 4-star hotel has 491 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and a balcony in each room.

  • Air-conditioned rooms with balconies, sofa beds and flat-screen TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine at Restaurante Buffet, one of the property's 2 restaurants and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, a 24-hour fitness centre and a playground
  • Guests speak favourably about the proximity to public transport and the clean guestrooms
  • Free beach shuttle service

Superior Room (2+1)

Bed Count 1 Single Bed Maximum Occupancy 3 Max
£78* Per night/room 1 Aug - 2 Aug

Superior Room (2 adults)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Apartment, 1 Bedroom (3+1)

Bed Count 1 Single Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom (3 Adults)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Apartment, 1 Bedroom (2+2)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom (2+1)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Occidental Margaritas ratings based on 52 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Occidental Margaritas

Everyone (5) Couples (18) Family (11) Other (10) Friends (4)
4 out of 5
Overall our stay was good except for the following niggles. Lighting in the room was very subdued and so reading was difficult. Television had no English language entertainment. Food was ok but queues for the coffee machines at breakfast were very long at times.

Posted by on 3 Dec 2018

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Comment from Hotel Management

3 Dec 2018 by Fran L. Guest Experience Manager

Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Hotels we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We do apologize for the technical problems you encountered, For a future occasion, please do not hesitate to contact the reception in everything you need, the team will do everything possible to find an immediate solution for you. Please accept our sincerest apologies for the delay with the coofe machines, , our team will do its utmost to find an immediate solution. It fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards

3 out of 5

Just Ok!

IT 4 star Hotel , i stayed here for 5 times. Several years ago the hotel was reconstructed, renovated and now all rooms like nothing had repaired everywhere mould, shower is broken, toilets water liking, can't sleep at night.

Posted by on 4 Jun 2015

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4 out of 5

Great short stay

Lovely clean hotel. Bedrooms adequate with plenty of storage and hanger space, we had a superior room which was worth the little bit extra. Large balcony with 2 chairs and foot stools. Even airers to hang wet towels etc on balcony. Food was very good for 4* all inclusive, good variety at every meal and they kept bringing fresh food out, so there was always plenty anytime of the day. The drinks AI was ok with a selection of wine on draught. Water was not by the bottle or included whih was a little disappointing as guests constantly took to refilling their water bottles from the water dispensers provided. Plenty of activities provided by the animation team during the day and night. Not something I particularly enjoy but was there for those that like it. We were only here for 2 nights after our cruise, the hotel was very busy with queues for Dinner, we enjoyed it for 2 days , however would hate to be there in the main season as it would be far too busy and noisy

Posted by on 24 Feb 2015

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4 out of 5

Timely winter break

Very nice hotel, with great service. Very well looked after for our week away with the unexpected bonus of Champagne and cake to celebrate a birthday. Nice touch!

Posted by on 19 Jan 2015

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4 out of 5

Ideal Hotel

Good location, close to Yumbo Centre. Comfortable room

Posted by on 24 May 2014

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4 out of 5

Brilliant holiday

We stayed here in last two weeks of October in blazing sunshine. We were here with my sister, brother-in-law, nephew, his wife and two children aged 6 and 3. The kids had a blast in mini club and pleaded to go there. This runs for two sessions and then in the evening there is the mini dancing and singing session. The pools were nice. Food was very plentiful with choices and variation. The shows every evening were simply the best. The animation team were amazing. Sometimes they got people from outside but the entertainment team was far superior. We had a very good time. Good selection of English TV channels on the satellite flat screen telly on the wall. Good sized balcony to sit outside and watch the entertainment on the stage or people watching.

Posted by on 2 Nov 2013

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4 out of 5

Chill out week

For us the hotel was great for a relaxing week. Quiet pool area away from main pool and entertainment which suited us. Clean, best I have seen. Staff, attentive and helpful. The grounds, leafs never laid on the ground long. Kiddy play area they even cleaned the fence which enclosed the area. However it's a shame there is a charge for the wifi

Posted by on 20 Oct 2013

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5 out of 5

Recommended

Very nice hotel, super good food, nice and friendly staff...... But who need Internet - it is bad and should be for free to customers..... But hotel cool, close to city centre - far from beach, but bus taking u there for free if u lazy to walk ;-)

Posted by on 2 Mar 2013

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3 out of 5

Noise

My only complaint and I doubt i am the only one is the endless noise coming from the Animation team from 10am to 11pm every day/night. The structure of the Hotel means all rooms overlook the pool area. This is where the animation team is based. This means that you can't even sit on your balcony and enjoy peace and quiet. As a result I felt I had to leave the hotel everyday in search of a noise free environment. Day time might be tollerable but to effectively be living in a disco until 11pm everynight is not on, especially has they have a disco in the basement. Otherwise good food and perfect weather.

Posted by on 28 Dec 2012

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4 out of 5

Great Service

Great customer service: Staff polite, attentive and extremely helpful. I requested a change of room because I needed to have the windows open to allow fresh air in the room because of my sinuses and was promptly given a new room. Excellent selection of food at both breakfast and dinner.

Posted by on 28 Sep 2012

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All-inclusive Details

All-inclusive room rates at Occidental Margaritas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • Dining availability is limited at one or more venues

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Water fitness

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Minibar
  • Airport transfers
  • Spa/beauty facilities and services
  • Gratuities
  • Taxes

  • Taxes not included
  • On-site entertainment and activities included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Additional gratuities accepted
  • Gratuities not included
  • Fitness facilities included
  • All food and beverages included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • One or more venues limit dining availability
  • Spa/beauty facilities and services not included
  • All on-site activities, facilities and equipment included
  • On-site live performances included
  • Minibar not included

Property Features

Some rates at Occidental Margaritas are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Occidental Margaritas offers its guests 2 the outdoor swimming pools, an outdoor tennis court, a 24-hour fitness centre, and a kids' pool. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. A nightclub, a terrace, and a free kid's club are also featured at the family-friendly Occidental Margaritas. Parking is available for a fee. This 4-star San Bartolome de Tirajana hotel is smoke free.

  • 491 guestrooms or units
  • 8 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Built in 1970
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools -2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (31.1 km / 19.3 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Occidental Margaritas offers 491 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This San Bartolome de Tirajana hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • Pull-out sofa bed
  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily.

Restaurante Buffet – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Aloha Restaurant 37 – Overlooking the garden, this restaurant serves breakfast and dinner. Open daily.

Tropical – This poolside gastropub only serves light fare. Open daily.

Lobby Bar – On-site lobby lounge. Open daily.

Room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Fitness classes on site
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Occidental Margaritas

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Contactless check-out is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitiser.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Occidental Margaritas Hotel San Bartolome de Tirajana
  • Barceló Margaritas Hotel
  • Barceló Margaritas Hotel San Bartolome de Tirajana
  • Barceló Margaritas San Bartolome de Tirajana
  • Occidental Margaritas Hotel
  • Occidental Margaritas San Bartolome de Tirajana
  • Barceló Margaritas
  • Occidental Margaritas Hotel
  • Occidental Margaritas San Bartolome de Tirajana
  • Occidental Margaritas Hotel San Bartolome de Tirajana

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.