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4.5 out of 5

"A lovely place and environment in general but 2 remarks: the coffee / espresso at the poolbar is not recommended and the bingo / gymnastics at the poo ... " More

By a verified traveller on Wed 12 Feb 2020

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Apartment, 2 Bedrooms (4 Adults and 2 Children)

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms (4 Adults)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Studio (2 pax)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Apartment, 1 Bedroom (2 Adults and 1 Child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (5 Adults and 1 Child)

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms (5 Adults and 1 Child)

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Palm Oasis Maspalomas. During your stay, you'll be within walking distance of Holiday World Maspalomas. You'll find features such as free WiFi in public areas and a free beach shuttle, plus 2 outdoor pools. This comfortable aparthotel has 234 apartments. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a dryer and a balcony
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 coffee shops/cafes, a restaurant, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and mini golf
  • 7 minutes by car from Maspalomas Dunes and 15 minutes from Amadores Beach
  • Free beach shuttle service

Palm Oasis Maspalomas ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palm Oasis Maspalomas

Everyone (5) Family (5)
4 out of 5
A lovely place and environment in general but 2 remarks: the coffee / espresso at the poolbar is not recommended and the bingo / gymnastics at the pool was disturbing due to too loud volume - too much charter. If needed at all it is recommended to lower the volume or remove the speakers. Many people there, like us, preferably would like to hear the birds singing instead. Peace and quiet please

Posted by on 12 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by Palm oasis team

Dear Sir/ Madam Thank you very much for the comment. We have taken note of your two recommendations and we will look at how to improve it. I hope you come back with us. Best regards.

5 out of 5

Posted by on 31 May 2019

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Comment from Hotel Management

3 Jun 2019 by Santana

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
Miellyttävä ympäristö, tilava huoneisto, joka siivottiin joka päivä. Ystävällinen palvelu. Hyvä allasalue. Puolihoidossa oikein monipuolinen päivällinen. Aamupala ei ihan samaa tasoa kuin päivällinen. Vihanneksia ja tuoreita hedelmiä runsaasti päivittäin. Lomasta jäi mukava tunnelma.

Posted by on 29 Oct 2023

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Comment from Hotel Management

2 Nov 2023 by Antonio Milan

Kiitos, että pysyt täällä! Mielipiteesi on meille erittäin tärkeä.

4 out of 5
Erittäin hyvä siisti kaksio,suuri parveke, hyvä aamiainen ja päivällinen, hyvä allas-alue.

Posted by on 13 Mar 2023

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Comment from Hotel Management

17 Mar 2023 by Antonio Milan

Kiitos, että pysyt täällä! Mielipiteesi on meille erittäin tärkeä.

4 out of 5
Our fourth visit to Palm Oasis was as enjoyable as the last three. The hotel area is very clean and well kept and the pool area is pretty much uncomparable to anything else. The rooms are okay but a bit dated. A pair of scissors could be included to the rooms and sharpening the knives from time to time would be nice. Be aware, that doors and windows do not have sound proofing of any kind, so some of the rooms can be very noisy. Especially the rooms with balconies facing The Dunas hotel can be VERY NOISY. There's also a basket ball court between Palm Oasis and Dunas, which doesn't help either. The food offered at Palm Oasis is very basic with very basic ingredients. No salt, no taste. Classic stuff, like burgers and pizza's are messed up with highly processed beef and ready made pizza dough. These things could be put right with little effort. I had grilled tuna at the Palm Oasis main restaurant and again, no salt. It was also way over cooked making it very dry. Basic things in cooking are way off. Palm Oasis staff is very nice except for one younger waiter at the pool bar – he feels like he would rather be somewhere else. All in all, great hotel with the best pool area. Putting some effort to the food side would make Palm Oasis truly a gem.

Posted by on 6 Feb 2022

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Comment from Hotel Management

7 Feb 2022 by Antonio Milan

Takk for at du ble her! Din mening er veldig viktig for oss. vi tar dine forslag til etterretning Takk

5 out of 5
schöne Anlage voller Palmen, zwei tolle Pools, sehr freundliches, langjähriges Personal

Posted by on 15 Oct 2021

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Comment from Hotel Management

18 Oct 2021 by Antonio Milan

Danke, dass du hier geblieben bist! Ihre Meinung ist uns sehr wichtig.

5 out of 5
Sehr gute Unterkunft!

Posted by on 5 Jun 2021

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Comment from Hotel Management

7 Jun 2021 by Antonio Milan

Vielen Dank, dass Sie bei uns bleiben! Ihre Meinung ist uns sehr wichtig.

4 out of 5
Huone oli tosi mukava ja siisti. Siivoustoimi todella hyvin ja meidän oma siivooja oli todella kohtelias. Henkilökunta hyvin palveluhenkistä ja omaa matkaa koskevat odottamattomat muutokset järjestyivät todella hyvin.

Posted by on 16 Mar 2019

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Comment from Hotel Management

20 Mar 2019 by santana

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
Todella siisti hotelli ja käytännöllinen huone loistavalla sijainnilla. Altaat ovat lämmitetyt ja hyvin hoidetut, loistavat lasten kanssa. Tenniskenttä oli ihana lisä!

Posted by on 6 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by santana

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5
Hôtel relaxant et calme, personnel aimable, agréable petite piscine, endroit non bruyant la nuit. Petit déjeuner très bon. La literie n’offre pas une nuit d’optimale qualité mais cela n’a pas empêché de passer des nuits très reposantes. Les baignoires ne m’ont pas l’air d’être bien nettoyées il y a un cheveu qui traînait de notre arrivée jusqu’à notre départ dans un même coin. Je recommanderai cet hôtel à un ami.

Posted by on 25 Aug 2018

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Comment from Hotel Management

29 Aug 2018 by santana

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Renovations + Closures

The property will be renovating from 6 May 2024 to 29 May 2024 (completion date subject to change). The following areas are affected:

  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Property Features

A private beach is featured. Palm Oasis Maspalomas offers its guests 2 outdoor swimming pools, an outdoor tennis court, a waterslide, and a spa tub. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A kids' pool, a fitness centre, and spa services are also featured at the family-friendly Palm Oasis Maspalomas. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star San Bartolome de Tirajana aparthotel is smoke free.

  • 234 guestrooms or units
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Computer for guest use
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Palm Oasis Maspalomas offers 234 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. 22-inch flat-screen televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Clothes dryer
  • Private balcony
  • Flat-screen television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Housekeeping (limited)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

On-site venue – This buffet restaurant serves breakfast and dinner.

Disco Pub Oasis – On-site bar.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property is professionally cleaned

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property provides air conditioning from June to September.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 for adults and from EUR 4.50 for children
  • Self-parking fee: EUR 2.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maspalomas Palm Oasis
  • Palm Oasis
  • Palm Oasis Hotel
  • Palm Oasis Hotel Maspalomas
  • Palm Oasis Maspalomas
  • Palm Oasis Maspalomas Hotel San Bartolome de Tirajana
  • Palm Oasis Maspalomas Hotel
  • Palm Oasis Maspalomas San Bartolome de Tirajana
  • Palm Oasis Maspalomas Bartolo
  • Palm Oasis Maspalomas Aparthotel
  • Palm Oasis Maspalomas San Bartolome de Tirajana
  • Palm Oasis Maspalomas Aparthotel San Bartolome de Tirajana

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.