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4.4 out of 5

"A lovely place and environment in general but 2 remarks: the coffee / espresso at the poolbar is not recommended and the bingo / gymnastics at the poo ... " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

Our customers tell us that they can't get enough of the spacious apartments at Palm Oasis Maspalomas. During your stay, you'll be within walking distance of Maspalomas Golf Course. You'll find features such as free WiFi in public areas and a free beach shuttle, plus 2 outdoor pools. This 3-star apartment has 234 apartments. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a balcony and a flat-screen TV
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a restaurant, 2 coffee shops/cafés, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a fitness centre and mini golf
  • Guests really like the accommodation for the spaciousness, cleanliness and comfy beds
  • Just a 4-minute drive from Aqualand Maspalomas and a few minutes from Maspalomas Golf Course
  • Free beach shuttle service

Apartment, 2 Bedrooms

Bed Count 4 Single Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Studio

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 4 Single Beds Maximum Occupancy 6 Max

Palm Oasis Maspalomas ratings based on 7 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palm Oasis Maspalomas

Everyone (4) Family (1)
4 out of 5
A lovely place and environment in general but 2 remarks: the coffee / espresso at the poolbar is not recommended and the bingo / gymnastics at the pool was disturbing due to too loud volume - too much charter. If needed at all it is recommended to lower the volume or remove the speakers. Many people there, like us, preferably would like to hear the birds singing instead. Peace and quiet please

Posted by on 12 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by Palm oasis team

Dear Sir/ Madam Thank you very much for the comment. We have taken note of your two recommendations and we will look at how to improve it. I hope you come back with us. Best regards.

5 out of 5

Posted by on 31 May 2019

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Comment from Hotel Management

3 Jun 2019 by Santana

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5
Huone oli tosi mukava ja siisti. Siivoustoimi todella hyvin ja meidän oma siivooja oli todella kohtelias. Henkilökunta hyvin palveluhenkistä ja omaa matkaa koskevat odottamattomat muutokset järjestyivät todella hyvin.

Posted by on 16 Mar 2019

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Comment from Hotel Management

20 Mar 2019 by santana

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
Todella siisti hotelli ja käytännöllinen huone loistavalla sijainnilla. Altaat ovat lämmitetyt ja hyvin hoidetut, loistavat lasten kanssa. Tenniskenttä oli ihana lisä!

Posted by on 6 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by santana

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5
Hôtel relaxant et calme, personnel aimable, agréable petite piscine, endroit non bruyant la nuit. Petit déjeuner très bon. La literie n’offre pas une nuit d’optimale qualité mais cela n’a pas empêché de passer des nuits très reposantes. Les baignoires ne m’ont pas l’air d’être bien nettoyées il y a un cheveu qui traînait de notre arrivée jusqu’à notre départ dans un même coin. Je recommanderai cet hôtel à un ami.

Posted by on 25 Aug 2018

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Comment from Hotel Management

29 Aug 2018 by santana

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5

Siisti hotelli.

Huoneiden siivous 6 kertaa viikossa. Pyyhkeet ja lakanat vaihdettiin haluttaessa. Allasalueet hyvät, vaikka toinen altaista meni remonttiin kesken matkan. Ilmainen kuljetus rannalle ja takaisin (taksi 4,10€ = 5,00€/suunta). Hotellin tiloissa toimi kauppa, mistä raskaimmat ostokset kannatti hankkia (vesi, olut). Huoneiston keittiö ja välineistö hyvä. Ainoa miinuspuoli oli sängyn runko ja patja. Pyydettiin vaihtamaan tai korjaamaan heti. Huonosta ei saa hyvää korjaamalla.

Posted by , from Keskipohjanmaa on 7 May 2018

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Comment from Hotel Management

12 Aug 2018 by santana

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Viihtyisä ja suojaisa hotelli kauniilla paikalla.

Pros: Allasalue oli iso ja viihtyisä. Hotellin henkilökunta oli ystävällistä. Aamiainen oli hyvä.
Cons: Huoneeseen lisähuopia, välillä oli hieman kylmä nukkuessa.
Location: Hotelli on näkyvällä paikalla ylempänä. Bussilla pääsee rannalle ja dyyneille. Lähellä ostoskeskus. Taksilla helposti, halvalla Playa del Inglesiin.
Mukava ja viihtyisä hotelli. Loistava allasalue keskellä rakennuksia. Rantaan pääsi helposti ilmaisella rantabussilla, joka lähti läheltä. Hotellin työntekijät olivat ystävällisiä ja auttoivat pulmatilanteissa. Huone oli mukava, mutta hieman kylmä välillä ja harmitti, kun parvekkeelta ei näkynyt keskusalueen allas tai näkymä merelle (sivurakennuksen alanurkkaus), kannattaa siis kysyä huoneen sijainti, jos on tärkeä. Aamiainen oli kattava, siitä sai energiaa pitkään. Hotellin ravintolasta sai hyviä pitsoja ja allasbaarista juomia. Muut alueen ravintolat olivat valitettava pettymys.

Posted by , from Oulu on 27 Feb 2018

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Comment from Hotel Management

20 Mar 2018 by SANTANA

Thanks for staying with us. We appreciate your feedback!

Renovations + Closures

This property is closed from 4 March 2020 to 3 July 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Palm Oasis Maspalomas offers its guests 2 the outdoor swimming pools, an outdoor tennis court, a waterslide, and a spa tub. There's a restaurant on site, as well as 2 coffee shops/cafés and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. A kids' pool, a fitness centre, and a terrace are also featured at the family-friendly Palm Oasis Maspalomas. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star San Bartolome de Tirajana apartment is smoke free.

  • 234 guestrooms or units
  • 2 bars or lounges
  • 2 coffee shops
  • Dining venue
  • Bar by the pool
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Computer for guest use
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Full-sized fridge/freezer
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (32 km / 19.9 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Palm Oasis Maspalomas offers 234 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. 22-inch Flat-screen televisions come with satellite channels. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include bidets and hairdryers. This San Bartolome de Tirajana apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Private balcony
  • Flat-screen television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Cots (free)
  • Housekeeping (limited)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

On-site venue – This buffet restaurant serves breakfast and dinner.

Disco Pub Oasis – On-site bar.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Palm Oasis Maspalomas

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property provides air conditioning from June to September.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 9 for adults and EUR 4.50 for children (approximately)
  • Self-parking fee: EUR 2.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maspalomas Palm Oasis
  • Palm Oasis
  • Palm Oasis Hotel
  • Palm Oasis Hotel Maspalomas
  • Palm Oasis Maspalomas
  • Palm Oasis Maspalomas Hotel San Bartolome de Tirajana
  • Palm Oasis Maspalomas Hotel
  • Palm Oasis Maspalomas San Bartolome de Tirajana
  • Palm Oasis Maspalomas Bartolo
  • Palm Oasis Maspalomas Apartment
  • Palm Oasis Maspalomas San Bartolome de Tirajana
  • Palm Oasis Maspalomas Apartment San Bartolome de Tirajana

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.