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Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Salobre Hotel Resort & Serenity. During your stay, you'll be close to Palmitos Park. You'll find features such as free WiFi in public areas and free valet parking, plus 7 outdoor pools. Built in 2006, this 5-star hotel has 313 rooms over 11 floors. Enjoy your stay with amenities like free WiFi and a TV in each room.

  • Air-conditioned rooms with TVs, room service (during limited hours) and phones
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine at Sens, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 7 outdoor pools
  • Treat yourself to massages at Be Aloe
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a golf course, a 24-hour fitness centre and a steam room
  • Guests have great things to say about the beds and the location
  • 9.1 miles (14.7 km) from Amadores Beach and 10.2 miles (16.4 km) from Maspalomas Lighthouse
  • Airport shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)

Deluxe Double Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£150* Per night/room 24 Oct - 25 Oct

Deluxe Double Room Single Use

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Suite Deluxe Panoramic View

Bed Count 4 Single Beds Maximum Occupancy 4 Max

Presidential Suite

Bed Count 4 Single Beds Maximum Occupancy 4 Max

Deluxe Suite (2 adults and 2children,Panoramic View)

Bed Count 4 Single Beds Maximum Occupancy 4 Max

Deluxe Suite (2 adults and 2 children)

Bed Count 4 Single Beds Maximum Occupancy 4 Max

Salobre Hotel Resort & Serenity ratings based on 10 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Salobre Hotel Resort & Serenity

Everyone (7) Couples (1) Family (1)
5 out of 5

Posted by on 15 Jun 2019

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Comment from Hotel Management

16 Jun 2019 by Reception Department

We are very happy to receive this magnificent score from you, which permits us to know that you enjoyed very much your days while staying with us. We are looking forward to welcoming you back again in the near future. Kindest regards, Reception Department. Salobre Hotel Resort & Serenity

5 out of 5

Posted by on 27 Dec 2018

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Comment from Hotel Management

27 Dec 2018 by Rocío Sanz-Guest Manager

Dear guest, thank you very much for this wonderful score! We are very happy to receive the highest evaluation possible, which lets us know that you have enjoyed your days while staying with us. We are looking forward to welcoming you very soon. Kind regards, Rocío Sanz Guest Relations Department Salobre Hotel Resort & Serenity*****

5 out of 5

Posted by on 1 Aug 2019

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Comment from Hotel Management

12 Sep 2019 by Isabel Rodríguez Front Office Salobre Hotel

Dear Anonymous, Thank you very much for this amazing score! Regards, Isabel Rodríguez Front Office Salobre Hotel Resort & Serenity *****

5 out of 5
Excellent hotel with a very friendly personnel and tasty food

Posted by on 4 Jan 2019

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Comment from Hotel Management

4 Jan 2019 by Rocío Sanz-Guest Manager

Dear Johanna, thank you very much for having chosen us and for this lovely comment regarding your stay with us! We are very happy to read that you enjoyed both the gastronomic experience and the service of our staff at the hotel. We would be very happy to welcome you very soon back! Kind regards, Rocío Sanz Guest Relations Department Salobre Hotel Resort & Serenity*****

4 out of 5

Gute Architektur in guter ruhiger Lage; gute 4*

Kein Kühlschrank im Zimner, nur Bevormundungs-Minibar - das ist ein Aufreger gleich zu Beginn. Nur ungenügende Weine zu zu hohen Preisen. (Fast) alles kostet extra: es lohnt ein Zimmerupgrade (top floors), (beschränktes) Wellnessangebot, besonders gepolsterte Liegen auf der Aussichtsplattform (bleiben deshalb die ganze Wiche leer!), etc. Garage ist gratis, Respekt! Fitnessraum: fast keine Geräte. Buffet: ordentlich, nach 3-4 Tagen hat man‘s gesehen. Die Kochstationen sind einerseits praktisch, anderseits werden die Gäste mitgedünstet... d.h. Haare waschen und neu toupieren, Brille entfetten, Kleider raushängen. Sehr freundlicher Staff. Das Sheratozn GC lebt von der guten Architektur und Anlage in bester ruhiger Lage. Die grösstenteils golfenden Gäste - welche i.d.R. kein Wort Spanisch hervorbringen - Skandinavier, Deutsche, Briten; ein paar Franzosen und Schweizer - bedingen das Angebot. Ehrliche 4 Sterne mit einem dicken Plus für die Lage. Gehobene Allerwelts-Touristenklasse.

Posted by , from CH on 18 Mar 2018

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Comment from Hotel Management

20 Mar 2018 by Rocío Sanz-Guest Manager

Sehr geehrter Gast, Sehr geerhte Herr Stauch, Vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten und für die komplette Beschreibung. Es freut uns, dass es Ihnen bei uns gefallen hat. Wir freuen uns über die Vorschläge und werden an die zuständigen Abteilungen zu bewegen, um daran zu arbeiten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit den besten Grüssen aus Salobre, Rocío Sanz Guest Manager

4 out of 5

Golfresort in der Natur

Sehr spezielles Hotel weg vom Trubel. Schöne Sicht auf die Lavacannyons mit zwei gepflegten Golfplätzen. Eigentlich gefiel uns alles - besonders der New Course und ein interessantes Fitnessangebot. Nur der Essensraum, der sehr raffiniert geöffnet werden konnte, hatte den Nachteil, dass der Geruch des Essens und die Musik zu den Zimmern gelangte.

Posted by , from Sargans, Schweiz on 12 Feb 2018

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Comment from Hotel Management

14 Feb 2018 by Rocío Sanz-Guest Manager

Sehr geehrte Ursi & Tom, vielen Dank für die Zeit genommen, um einen Kommentar über Sheraton Gran Canaria zu schreiben. Wir schätzen Ihre Komplimente über die Lage, die Golf und Fitnessangebot. Wir nehmen auch gerne Ihre Vorschläge. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Rocío Sanz Guest Manager

5 out of 5

Hôtel zen très bien situé et équipé

Pros: Situation, calme, spa, piscines, personnel
Cons: Wifi, restaurant à la carte (pas très italien), ménage inégal
Superbe emplacement sur les hauteurs de Maspalomas, idéal pour une semaine au calme. Plein de piscines, spa très agréable et différents cours de remise en forme. Seul bémol: le resto à la carte n’étant pas la hauteur, ne reste que le buffet (matin et soir)

Posted by , from Bruxelles on 11 Nov 2017

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Comment from Hotel Management

13 Nov 2017 by Cesar van den Berg

Cher M. Hugo, Nous vous remercions de participer à notre enquête de satisfaction. Nous recherchons constamment à perfectionner et améliorer les services que nous proposons à nos clients, et votre opinion est donc importante pour nous. Nous sommes ravis de savoir que vous avez apprécié votre séjour chez nous. Merci pour vos compliments, que nous serons ravis de transmettre à notre personnel. Nous vous serions reconnaissants si vous partagez également votre opinion sur Expedia. Nous espérons vous revoir très bientôt. Cordialement, Cesar van den Berg Guest Manager

5 out of 5

Perfect Holiday Ressort. For Golfers a must.

First Adress for golfers. First class Hotel, very good location

Posted by , from Luzern Switzerland on 10 Sep 2017

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Comment from Hotel Management

12 Sep 2017 by Emma Rodríguez. Guest Manager

Dear Mr. René, First of all, thank you very much for choosing Sheraton Gran Canaria for your holidays. Then, we would like to thank you for taking the time to evaluate and write a comment about the hotel, It is great to know that you enjoyed it and like the location and found it "First Class". We hope to see you back soon, do not hesitate to contact our Guest Realations team in order to assist you with the reservation. Thank you very much again and best regards, Emma Rodríguez GUest Manager

4 out of 5

Schönes Design. Hotelanlage mit schöner Aussicht.

Pros: Schön eingerichtete Zimmer. Pools auf verschiedenen Ebenen. Aussicht auf ganz Maspalomas. Leider nimmt man das weitentfernte Meer nicht richtig wahr.
Cons: Das Essen könnte vielleicht eine Spur besser sein. Leider Selbstbedienung für einen 5*!
Location: Das Hotel befindet sich oberhalb von Maspalomas. schöne Aussicht auf den Golfplatz. Leider nicht auf das Meer!
Der Aufenthalt war ausgezeichnet. Leider war es zu ruhig. Eine Disco auf dem oberen Platz über die SPA wäre ideal für Junggebliebene Nachtschwärmer.

Posted by , from Schweiz on 14 Aug 2016

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4 out of 5

Hotel ideal für Golfer

Idealer Standort für Golfer. Ruhige Lage. Unbedingt Mietwagen buchen, damit Flexibilität erhalten bleibt, da das Hotel etwas abseits liegt. Fantastische Aussicht vom Sun-Deck insb. Der Sonnenuntergang.

Posted by on 15 Jan 2013

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Property Features

As a guest of Salobre Hotel Resort & Serenity, you'll find a full-service spa, a golf course, and 7 the outdoor swimming pools. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A swim-up bar. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a sauna, and a terrace are also featured at the luxury Salobre Hotel Resort & Serenity. A round-trip airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. This 5-star San Bartolome de Tirajana hotel is smoke free.

  • 1 building
  • 313 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 3 bars or lounges
  • Built in 2006
  • Bar by the pool
  • Swim-up bar
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (44.9 km / 27.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Salobre Hotel Resort & Serenity offers 313 forms of air-conditioned accommodation with complimentary bathrobes and a hairdryer. This San Bartolome de Tirajana hotel provides complimentary wireless Internet access. Bathrooms include a bath and shower and complimentary toiletries. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Sens – This restaurant specialises in international cuisine and serves breakfast and dinner.

La Palmera – This poolside restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.

The S Club – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Sunset Bar – On-site rooftop bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course. 7 the outdoor swimming pools are on site along with a sauna and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons on site
  • Golfing on site
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Rafting nearby
  • Fitness classes on site
  • Basketball on site
  • Kayaking nearby
  • Scuba diving nearby

Spa Services

Be Aloe has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.

Pets

  • Pets are welcome and stay free
  • Weight limit: 13 lb
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Pets allowed (no fees)
  • Number of children who can stay for free – 6

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 10 and EUR 20 for adults, and EUR 10 and EUR 20 for children (approximately)
  • Airport shuttle fee: EUR 56 per vehicle (one-way)
  • A pet fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Salobre Golf
  • Salobre Resort
  • Salobre Sheraton
  • Salobre Sheraton Golf
  • Sheraton Salobre
  • Sheraton Salobre Golf
  • Sheraton Salobre Golf Resort
  • Sheraton Salobre Golf Resort San Bartolome de Tirajana
  • Sheraton Salobre Golf San Bartolome de Tirajana
  • Sheraton Salobre Resort
  • Salobre Hotel Resort Serenity San Bartolome de Tirajana
  • Sheraton Gran Canaria Salobre Golf San Bartolome de Tirajana
  • Sheraton Gran Canaria Salobre Golf
  • Salobre Serenity San Bartolome de Tirajana
  • Salobre Serenity Bartolome Ti
  • Salobre Resort & Serenity
  • Salobre Hotel Resort & Serenity Hotel
  • Salobre Hotel Resort & Serenity San Bartolome de Tirajana
  • Salobre Hotel Resort & Serenity Hotel San Bartolome de Tirajana

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Salobre Hotel Resort & Serenity offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.