Skip to main content
Beginning of main content
4.2 out of 5

"Excellent especially for families with young children. A little hectic for those wanting a relaxing holiday. The only real improvement that should b ... " More

By a verified traveller on Fri 01 Nov 2019

Enter dates to see availability

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Servatur Waikiki. During your stay, you're just a quick walk from English Beach. Enjoy features like free WiFi in public areas, free self-parking and a free beach shuttle. Built in 1971, this 4-star hotel has 505 rooms over 8 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, pillowtop beds and flat-screen TVs
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Splash around at the free water park or swim in the outdoor pool
  • Services include a free kids' club, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a playground and yoga classes
  • Guests speak favourably about the family-friendly amenities and the clean guestrooms
  • Within a 15-minute walk of Yumbo Shopping Center and English Beach
  • Free beach shuttle service

Double Room (2 Adults)

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£84* Per night/room 9 Aug - 10 Aug

Superior Double Room (2 Adults)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Double Room (2 Adults and 1 Child)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Double Room (1 Adult and 2 Children)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Superior Double Room (1 Adult)

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Double Room (1 Adult and 1 Child)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Servatur Waikiki ratings based on 12 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Servatur Waikiki

Everyone (10) Couples (2)
5 out of 5
Excellent especially for families with young children. A little hectic for those wanting a relaxing holiday. The only real improvement that should be addressed is methods of keeping food hotter.

Posted by on 1 Nov 2019

Was this review helpful to you?
Comment from Hotel Management

11 Nov 2019 by Servatur Waikiki

Dear Anonymous, Thank you so much for sharing your experience at Servatur Waikiki. We are glad to know that we were able to offer you a good experience at our hotel.We really appreciate your kind words regarding our hotel. We have also taken notes of your comments to study them for the implementation of improvable actions. We hope to see you again in a near future. We are available for any hasitation you may have. Warm regards, Servatur Waikiki

4 out of 5
Very clean and modern, staff were friendly, food was ok but bit repetitive. Most drinks are self serve but the glasses were way to small, just a few mouthfulls and gone, we went to supermarket and bought some plastic pint glasses. There dont seem to be much entertainment especially at night so went out most nights

Posted by on 23 Mar 2019

Was this review helpful to you?
4 out of 5
Great choice of facilities. All family members found something to do. Food is ok for an all inclusive hotel.

Posted by on 2 Apr 2018

Was this review helpful to you?
3 out of 5

Stayed for work

Cleanliness in my bathroom was awful. I complained but not interested

Posted by on 26 Nov 2016

Was this review helpful to you?
3 out of 5

Posted by on 26 Aug 2019

Was this review helpful to you?
4 out of 5

Posted by on 26 Mar 2019

Was this review helpful to you?
4 out of 5

Posted by on 14 Jan 2019

Was this review helpful to you?
4 out of 5
Ihan Ok ..................................................,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Posted by on 10 Jan 2019

Was this review helpful to you?
5 out of 5

Posted by on 31 Dec 2018

Was this review helpful to you?
5 out of 5
Das Personal ist excellent, die Zimmer schön, das Essen gut. Nur den Kaffee mochten wir nicht. Der Strand ist innert 10-15 Min. zu fuss erreichbar, und ist man zu müde kann man gratis einen Bus oder für 2-3€ ein Taxi nehmen. Perfect! Wir genossen den Kurzaufenthalt sehr.

Posted by , from Edmonton AB Canada on 22 Dec 2018

Was this review helpful to you?
Comment from Hotel Management

2 Jan 2019 by Servatur Waikiki

Sehr geehrter Rik, Vielen Dank für Ihre Erfahrungen bei Servatur Waikiki mit zu teilen. Unser gesamtes Team arbeitet mit Begeisterung und wir sind froh zu wissen, dass unsere Kunden es zu schätzen wissen. Alle unsere Mitarbeiter werden sich freuen, Sie wieder im Servatur Waikiki begrüßen zu dürfen. Mit freundlichen Grüßen, Servatur Waikiki.

Renovations + Closures

This property is closed from 6 May 2020 to 22 July 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Servatur Waikiki are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet meals, snacks and local beverages included

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Airport transfers
  • Gratuities

  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Taxes included
  • On-site entertainment and activities included
  • All meals served buffet style
  • Local beverages and soft drinks only
  • All on-site activities, facilities and equipment included
  • Airport transfers not included
  • On-site live performances included
  • Gratuities not included
  • Fitness facilities included
  • All food and beverages included

Property Features

Some rates at Servatur Waikiki are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Servatur Waikiki offers its guests a complimentary water park, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. A terrace, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Servatur Waikiki. Limited free parking is available on a first-come, first-served basis. This 4-star San Bartolome de Tirajana hotel is smoke free.

  • 505 guestrooms or units
  • 8 levels
  • 5 buildings
  • Built in 1971
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (30.2 km / 18.8 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Servatur Waikiki offers 505 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to balconies. Pillowtop beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a limited basis.

  • Private balcony
  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Down blanket
  • Shower
  • Housekeeping (limited)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Snack Bar – This poolside bar specialises in international cuisine and serves breakfast and lunch.

Salon – On-site bar.

Nearby Activities

Recreational amenities at the hotel include a complimentary water park, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Basketball on site
  • Mountain biking nearby
  • Volleyball on site
  • Beach volleyball on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Servatur Waikiki

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Hotel Names

  • ClubHotel Riu Waikiki
  • ClubHotel Riu Waikiki All Inclusive
  • ClubHotel Riu Waikiki All Inclusive San Bartolome de Tirajana
  • ClubHotel Riu Waikiki San Bartolome de Tirajana
  • ClubHotel Waikiki
  • Riu Waikiki
  • Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana
  • Servatur Waikiki All Inclusive San Bartolome de Tirajana
  • Servatur Waikiki Hotel
  • Servatur Waikiki All Inclusive
  • Servatur Waikiki San Bartolome de Tirajana
  • Servatur Waikiki Hotel San Bartolome de Tirajana

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://www.ebookers.com/San-Bartolome-de-Tirajana-Hotels-Servatur-Waikiki.h1962575-p2.Hotel-Reviews?rm1=a2&
There was an error importing /San-Bartolome-de-Tirajana-Hotels-Servatur-Waikiki.h1962575-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/San-Bartolome-de-Tirajana-Hotels-Servatur-Waikiki.h1962575-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.