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4.1 out of 5

"Great choice of facilities. All family members found something to do. Food is ok for an all inclusive hotel. " More

By a verified traveller on Mon 02 Apr 2018

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Servatur Waikiki - All Inclusive. During your stay, you're just a quick walk from Kasbah Shopping Center. Features include free WiFi in public areas, free self-parking and a free beach shuttle. Built in 1971, this 4-star hotel has 505 rooms over 8 floors. All rooms offer free WiFi and pillowtop beds.

  • Air-conditioned rooms with pillowtop beds, flat-screen TVs and down duvets
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Splash around at the free water park or swim in the outdoor pool
  • Services include a free kids' club, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a playground and basketball
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • 12 minutes by foot from Yumbo Shopping Center and a 4-minute drive from Maspalomas Dunes
  • Free beach shuttle service

Double Room (2 Adults)

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£92* Per night/room 15 Oct - 16 Oct

Superior Double Room (2 Adults)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Double Room (2 Adults and 1 Child)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Double Room (1 Adult and 2 Children)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Superior Double Room (1 Adult)

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Double Room (1 Adult and 1 Child)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Servatur Waikiki - All Inclusive ratings based on 11 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Servatur Waikiki - All Inclusive

Everyone (10) Couples (1)
4 out of 5
Very clean and modern, staff were friendly, food was ok but bit repetitive. Most drinks are self serve but the glasses were way to small, just a few mouthfulls and gone, we went to supermarket and bought some plastic pint glasses. There dont seem to be much entertainment especially at night so went out most nights

Posted by on 23 Mar 2019

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4 out of 5
Great choice of facilities. All family members found something to do. Food is ok for an all inclusive hotel.

Posted by on 2 Apr 2018

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3 out of 5

Stayed for work

Cleanliness in my bathroom was awful. I complained but not interested

Posted by on 26 Nov 2016

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3 out of 5

Posted by on 26 Aug 2019

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4 out of 5

Posted by on 26 Mar 2019

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4 out of 5

Posted by on 14 Jan 2019

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4 out of 5
Ihan Ok ..................................................,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Posted by on 10 Jan 2019

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5 out of 5

Posted by on 31 Dec 2018

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5 out of 5
Das Personal ist excellent, die Zimmer schön, das Essen gut. Nur den Kaffee mochten wir nicht. Der Strand ist innert 10-15 Min. zu fuss erreichbar, und ist man zu müde kann man gratis einen Bus oder für 2-3€ ein Taxi nehmen. Perfect! Wir genossen den Kurzaufenthalt sehr.

Posted by , from Edmonton AB Canada on 22 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by Servatur Waikiki

Sehr geehrter Rik, Vielen Dank für Ihre Erfahrungen bei Servatur Waikiki mit zu teilen. Unser gesamtes Team arbeitet mit Begeisterung und wir sind froh zu wissen, dass unsere Kunden es zu schätzen wissen. Alle unsere Mitarbeiter werden sich freuen, Sie wieder im Servatur Waikiki begrüßen zu dürfen. Mit freundlichen Grüßen, Servatur Waikiki.

4 out of 5
Tilava huone, paljon säilytystilaa, laaja valikoima ruokia ja juomia, henkilökunta ystävällinen

Posted by , from Helsinki on 16 Nov 2018

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Comment from Hotel Management

24 Nov 2018 by Servatur Waikiki

Dear Kata, Thank you very much for visiting Servatur Waikiki and for sharing your experience with us. Comments like yours help us every day to keep improving. It is please to know that you have enjoyed our hotel. We would like to welcome you back in a future. Yours thankfully, Servatur Waikiki.

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet meals, snacks and local beverages included

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Airport transfers
  • Gratuities

  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Taxes included
  • On-site entertainment and activities included
  • All meals served buffet style
  • Local beverages and soft drinks only
  • Additional gratuities accepted
  • Airport transfers not included
  • Gratuities not included
  • Fitness facilities included
  • All food and beverages included
  • All on-site activities, facilities and equipment included
  • On-site live performances included

Property Features

Servatur Waikiki - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Servatur Waikiki - All Inclusive offers its guests a complimentary water park, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. A terrace, a free kid's club, and tour or ticket assistance are also featured at the family-friendly Servatur Waikiki - All Inclusive. Limited free parking is available on a first-come, first-served basis. This 4-star San Bartolome de Tirajana hotel is smoke free.

  • 505 guestrooms or units
  • 8 levels
  • 5 buildings
  • Built in 1971
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (29.4 km / 18.2 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Servatur Waikiki - All Inclusive offers 505 forms of air-conditioned accommodation with a safe and a hairdryer. Pillowtop beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. This San Bartolome de Tirajana hotel provides complimentary wireless Internet access. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Down blanket
  • Shower
  • Housekeeping (limited)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Snack Bar – This poolside bar specialises in international cuisine and serves breakfast and lunch.

Salon – On-site bar.

Nearby Activities

Recreational amenities at the hotel include a complimentary water park, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Basketball on site
  • Beach volleyball on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed

Hotel Names

  • ClubHotel Riu Waikiki
  • ClubHotel Riu Waikiki All Inclusive
  • ClubHotel Riu Waikiki All Inclusive San Bartolome de Tirajana
  • ClubHotel Riu Waikiki San Bartolome de Tirajana
  • ClubHotel Waikiki
  • Riu Waikiki
  • Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana
  • Servatur Waikiki All Inclusive San Bartolome de Tirajana
  • Servatur Waikiki All Inclusive
  • Servatur Waikiki - All Inclusive Hotel
  • Servatur Waikiki - All Inclusive San Bartolome de Tirajana
  • Servatur Waikiki - All Inclusive Hotel San Bartolome de Tirajana

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.