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4.0 out of 5

"Incredible all inclusive hotel with fantastic staff, non stop food and drink, great food, enormous rooms and so quiet too. Don’t usually do all inclu ... " More

By a verified traveller on Sat 10 Mar 2018

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Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room (2 adults and 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room (1 adult and 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room (2 adults and 2 children)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Double Room (1 adult and 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel LIVVO Koala Garden, you're just a quick walk from Holiday World Maspalomas. Enjoy features like free breakfast and free WiFi in public areas, plus 4 outdoor pools.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at La Ronde
  • Take a swim in the 4 outdoor pools
  • Services include a free children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a gym and a playground
  • 5 minutes by car from Aqualand Maspalomas and 7 minutes from Yumbo Shopping Center

Hotel LIVVO Koala Garden ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel LIVVO Koala Garden

Everyone (7) Couples (1)
4 out of 5

Posted by on 12 Mar 2019

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5 out of 5

Amazing all Inclusive hotel.

Incredible all inclusive hotel with fantastic staff, non stop food and drink, great food, enormous rooms and so quiet too. Don’t usually do all inclusive but this place is a diamond! Well recommended!

Posted by on 10 Mar 2018

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Comment from Hotel Management

23 Mar 2018 by Hotel THe Koala Garden

Dear guest, We highly appreciate your nice words about your last experience with us. We are delighted that you have enjoyed that much every of our services and that we have exceeded your expectations. We remain at your disposal in order to make your future reservation with us. Kind regards, Management

4 out of 5

Amazing 3 night break

Generally everything spot one. We had a amazing time! Pool area lovely with heated pool plenty of sun beds. Rooms spotless and spacious! Food was excellent and plenty of choice only down side was the snack bar food was uncovered and always cold! We would Defo stay here again in fact looking to book again in May!

Posted by on 9 Mar 2018

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Comment from Hotel Management

23 Mar 2018 by Hotel THe Koala Garden

Dear guest, We appreciate the time you have spent writing this review about your recent holidays with us. On behalf the staff of the hotel we are very happy that you had such a great experience in our establishment. We are looking forward to welcome you back again! Kind regards, Management.

4 out of 5
Huone ylitti odotukset ja palvelu oli riittävän hyvää. Miljöö oli kiva ja siitä pääsi melko edullisesti ja nopeasti joka suuntaan taksilla. Rantaan oli pidempi matka ja ilta ohjelma oli joka ilta samat lastenlaulut.

Posted by on 4 Dec 2023

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5 out of 5
Geräumige und gut eingerichtete Zimmer. Die Mitteilung auf der Webseite, dass die Reception nur von 1600-2000 besetzt ist, wirkt irreführend,

Posted by on 20 Feb 2020

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4 out of 5
Wc istuin heilui. Parvekkeen ovenkahva osittain irti. Sain itse korjattua kyseiset pienet viat. Muuten huone oli hyvä ja samoin siivous.

Posted by on 16 Feb 2020

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4 out of 5
Zu lange und zu laute Anination abends, ansonsten alles i.O.

Posted by on 24 Dec 2019

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4 out of 5

Schönes Bugalow-Dorf. Angenehm ruhig ?Gäste?

Pros: Die Anlage, da sie wie unterteilt war
Cons: Geschmack der Abwasseranlage
Location: Diverse Einkaufsmöglichkeiten und Markt in der Nähe Taxis sind günstig
Wir hatten grosses Wetterglück, deshalb passte sowieso alles

Posted by on 6 Mar 2018

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Comment from Hotel Management

25 Mar 2018 by Hotel THe Koala Garden

Sehr geehrte, Wir möchten uns bedanken, dass Sie sich entschieden haben, Ihren Urlaub in unserem Hotel zu verbringen und dass Sie Ihre Erfahrung mit anderen Gästen teilen. Die Zufriedenheit unserer Gäste ist unser Hauptziel, daher ist Ihre Meinung für uns von grosser Wichtigkeit, um weiterhin einen guten Service zubieten. Wir möchten Sie informieren, dass wir Ihre Kommentare analysiert haben und versuchen werden, Ihre Vorschläge bestmöglich umzusetzen um uns zu verbessern. Wir hoffen trotzallem Sie bald wieder bei uns begrüssen zu dürfen und stehen Ihnen gerne jederzeit zur Verfügung. Mit freundlichen Gruesse, Die Direktion

3 out of 5

Ideal für Familien mit Kinder 0-6 Jahre

Pros: ein 29 m2 grosses Zimmer und sehr grosses Badezimmer, grosse Auswahl für Verpflegung
Cons: Servicepersonal für Koffer anstellen. Keine Katzen zulassen.
Location: Zentral, Shuttle-Service zum Strand, zu Fuss nicht ideal weil viel Verkehr und lärmig.
waren eigentlich nur zum Schlafen da. Haben Golf gespielt auf den tollen umliegenden Plätzen, welche in 10-20 Min. mit dem Mietwagen leicht erreichbar waren. Freie Parkplätze gleich am Hotel. Leider kein Service für Gepäck, mussten Koffern selber Treppen rauf und runter schleppen. Katzen im Essraum sind einfach ein "no go"

Posted by , from Muri AG on 13 Jan 2018

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Comment from Hotel Management

18 Jan 2018 by Hotel THe Koala Garden

Sehr geehrte Tell, Wir bedanken uns bei Ihnen für Ihre positive Beurteilung und freuen uns, dass es Ihnen gut bei uns gefallen hat. Wir hoffen, Sie erneut in unserem Hause als Gast begrüessen zu können un dass Sie dann erneut einen schönen Urlaub bei uns verbringen werden. Mit freundlichen Grüssen, Die Direktion

4 out of 5

Mukava viihtyisä hotelli

Kaikki palvelut toimivat hyvin ja henkilökunta oli todella ystävällistä. Ruoka oli todella hyvää ja henkilökunta todella palvelualtista. Paljon aktiviteettia sekä lapsille, että nuorille. Lapsiperheille suosittelen ehdottomasti hotellia.

Posted by on 30 Dec 2017

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Comment from Hotel Management

5 Jan 2018 by La Dirección

Dear Risto, We would like to thank you for choosing THe Koala Garden and for sharing your experience with other travellers. We are glad that we have been able to meet your expectations. We celebrate your kind words regarding our staff. It means a lot to us. We hope to have the opportunity of welcoming you soon. Best Regards, The Management

All-inclusive Details

All-inclusive room rates at Hotel LIVVO Koala Garden are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • Buffet meals and snacks included

Activities and facilities/equipment
Land activities

  • Fitness facilities

Lessons/classes/games
  • Yoga

Not included

  • Surcharge for premium or imported alcoholic beverages

  • Buffet-style meals included
  • Yoga classes/lessons included
  • Additional service charge accepted
  • Surcharge for premium or imported alcoholic drinks
  • Fitness facilities included

Property Features

Some rates at Hotel LIVVO Koala Garden are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Hotel LIVVO Koala Garden, you'll find 4 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Hotel LIVVO Koala Garden. This 4-star San Bartolome de Tirajana hotel is smoke free.

  • 160 guestrooms or units
  • Buffet breakfast (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hotel LIVVO Koala Garden offers 160 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a separate bath and shower and hairdryers. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Television
  • Coffee maker
  • Separate bath and shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.

La Ronde – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Hotel Koala Garden San Bartolome de Tirajana
  • Koala Garden San Bartolome de Tirajana
  • Koala Garn Bartolome Tirajana

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM

Awards & Affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.