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3.9 out of 5

"Incredible all inclusive hotel with fantastic staff, non stop food and drink, great food, enormous rooms and so quiet too. Don’t usually do all inclu ... " More

By a verified traveller on Sat 10 Mar 2018

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at THe Hotel Koala Garden. During your stay, you're just a quick walk from Holiday World Maspalomas. Enjoy features like free breakfast and free WiFi in public areas, plus 7 outdoor pools. This 4-star hotel has 100 rooms. All rooms offer free WiFi and balconies/patios.

  • Air-conditioned rooms with balconies or patios, TVs and separate bathtubs and showers
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at La Ronde
  • Take a swim in the 7 outdoor pools
  • Services include a free kids' club, concierge services and luggage storage
  • Guests have good things to say about the accommodation for the cleanliness and low noise level
  • 8 minutes by car from Yumbo Shopping Center and 8 minutes from Maspalomas Lighthouse

Superior Double Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£92* Per night/room 15 Dec - 16 Dec

Double Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Superior Double Room (2 adults and 1 child)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Double Room (1 adult and 1 child)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room (2 adults and 2 children)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

THe Hotel Koala Garden ratings based on 8 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for THe Hotel Koala Garden

Everyone (6)
4 out of 5

Posted by on 12 Mar 2019

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5 out of 5

Amazing all Inclusive hotel.

Incredible all inclusive hotel with fantastic staff, non stop food and drink, great food, enormous rooms and so quiet too. Don’t usually do all inclusive but this place is a diamond! Well recommended!

Posted by on 10 Mar 2018

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Comment from Hotel Management

23 Mar 2018 by Hotel THe Koala Garden

Dear guest, We highly appreciate your nice words about your last experience with us. We are delighted that you have enjoyed that much every of our services and that we have exceeded your expectations. We remain at your disposal in order to make your future reservation with us. Kind regards, Management

4 out of 5

Amazing 3 night break

Generally everything spot one. We had a amazing time! Pool area lovely with heated pool plenty of sun beds. Rooms spotless and spacious! Food was excellent and plenty of choice only down side was the snack bar food was uncovered and always cold! We would Defo stay here again in fact looking to book again in May!

Posted by on 9 Mar 2018

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Comment from Hotel Management

23 Mar 2018 by Hotel THe Koala Garden

Dear guest, We appreciate the time you have spent writing this review about your recent holidays with us. On behalf the staff of the hotel we are very happy that you had such a great experience in our establishment. We are looking forward to welcome you back again! Kind regards, Management.

4 out of 5

Schönes Bugalow-Dorf. Angenehm ruhig ?Gäste?

Pros: Die Anlage, da sie wie unterteilt war
Cons: Geschmack der Abwasseranlage
Location: Diverse Einkaufsmöglichkeiten und Markt in der Nähe Taxis sind günstig
Wir hatten grosses Wetterglück, deshalb passte sowieso alles

Posted by on 6 Mar 2018

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Comment from Hotel Management

25 Mar 2018 by Hotel THe Koala Garden

Sehr geehrte, Wir möchten uns bedanken, dass Sie sich entschieden haben, Ihren Urlaub in unserem Hotel zu verbringen und dass Sie Ihre Erfahrung mit anderen Gästen teilen. Die Zufriedenheit unserer Gäste ist unser Hauptziel, daher ist Ihre Meinung für uns von grosser Wichtigkeit, um weiterhin einen guten Service zubieten. Wir möchten Sie informieren, dass wir Ihre Kommentare analysiert haben und versuchen werden, Ihre Vorschläge bestmöglich umzusetzen um uns zu verbessern. Wir hoffen trotzallem Sie bald wieder bei uns begrüssen zu dürfen und stehen Ihnen gerne jederzeit zur Verfügung. Mit freundlichen Gruesse, Die Direktion

3 out of 5

Ideal für Familien mit Kinder 0-6 Jahre

Pros: ein 29 m2 grosses Zimmer und sehr grosses Badezimmer, grosse Auswahl für Verpflegung
Cons: Servicepersonal für Koffer anstellen. Keine Katzen zulassen.
Location: Zentral, Shuttle-Service zum Strand, zu Fuss nicht ideal weil viel Verkehr und lärmig.
waren eigentlich nur zum Schlafen da. Haben Golf gespielt auf den tollen umliegenden Plätzen, welche in 10-20 Min. mit dem Mietwagen leicht erreichbar waren. Freie Parkplätze gleich am Hotel. Leider kein Service für Gepäck, mussten Koffern selber Treppen rauf und runter schleppen. Katzen im Essraum sind einfach ein "no go"

Posted by , from Muri AG on 13 Jan 2018

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Comment from Hotel Management

18 Jan 2018 by Hotel THe Koala Garden

Sehr geehrte Tell, Wir bedanken uns bei Ihnen für Ihre positive Beurteilung und freuen uns, dass es Ihnen gut bei uns gefallen hat. Wir hoffen, Sie erneut in unserem Hause als Gast begrüessen zu können un dass Sie dann erneut einen schönen Urlaub bei uns verbringen werden. Mit freundlichen Grüssen, Die Direktion

4 out of 5

Mukava viihtyisä hotelli

Kaikki palvelut toimivat hyvin ja henkilökunta oli todella ystävällistä. Ruoka oli todella hyvää ja henkilökunta todella palvelualtista. Paljon aktiviteettia sekä lapsille, että nuorille. Lapsiperheille suosittelen ehdottomasti hotellia.

Posted by on 30 Dec 2017

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Comment from Hotel Management

5 Jan 2018 by La Dirección

Dear Risto, We would like to thank you for choosing THe Koala Garden and for sharing your experience with other travellers. We are glad that we have been able to meet your expectations. We celebrate your kind words regarding our staff. It means a lot to us. We hope to have the opportunity of welcoming you soon. Best Regards, The Management

4 out of 5

Uudistuva perhehotelli

Hyvä palvelu.ystävällistä mutkatonta.rauhalliset yöt.

Posted by , from kolari on 30 Nov 2017

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Comment from Hotel Management

21 Dec 2017 by Hotel THe Koala Garden

Dear Katri, Thank you for such a kind words about our staff, services and establishment overall. We remain at your disposal if you might need something else for your future stay. We are looking forward to welcome you back again! Kind regards, Management.

3 out of 5

Keskinkertainen hotelli

Hotelli oli siisti ja palvelu ystävällistä. All inclusiven ruoka oli keskinkertaista. Sieltä sai ihan hyvän salaattiannoksen tehtyä itselleen eikä tarvinnut joka aterialla syödä vain uppopaistettuja ruokia.

Posted by on 26 Oct 2017

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Comment from Hotel Management

21 Dec 2017 by Hotel THe Koala Garden

Dear guest, Thank you for sharing your experience with us. We are sorry that our service did not met your expectations. We remain at your disposal if you migh need something else. Kind regards, Management.

All-inclusive Details

All-inclusive room rates at THe Hotel Koala Garden are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • Buffet meals, snacks and beverages included

Activities and facilities/equipment
Land activities

  • Fitness facilities

Lessons/classes/games
  • Yoga

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Gratuities

  • Food and beverage restrictions apply
  • Yoga classes/lessons included
  • Surcharge for premium or imported alcoholic beverages
  • All meals served buffet style
  • Additional gratuities accepted
  • Airport transfers not included
  • Gratuities not included
  • Fitness facilities included

Property Features

Some rates at THe Hotel Koala Garden are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. THe Hotel Koala Garden offers its guests 7 the outdoor swimming pools and a kids' pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A terrace, a free kid's club, and a garden are also featured at THe Hotel Koala Garden. This 4-star San Bartolome de Tirajana hotel is smoke free.

  • 100 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -7
  • Children's pool
  • Free WiFi
  • Children's club (free)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Parking:

Room Amenities

THe Hotel Koala Garden offers 100 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a separate bath and shower. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Television
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.

La Ronde – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Nearby Activities

7 the outdoor swimming pools are on site along with a children's pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Koala Garden San Bartolome de Tirajana
  • Koala Garden San Bartolome de Tirajana
  • Koala Garn Bartolome Tirajana
  • THe Hotel Koala Garden Hotel
  • THe Hotel Koala Garden San Bartolome de Tirajana
  • THe Hotel Koala Garden Hotel San Bartolome de Tirajana

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.