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Hotel Description

Our customers tell us that they enjoy the comfortable beds at Hotel Hacienda Don Juan. During your stay, you'll be close to San Cristobal de las Casas Cathedral. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 29 rooms over 2 floors. All rooms offer free wired Internet and balconies.

  • All rooms offer balconies, cable TV and room service (during limited hours)
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Los Alamos
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the central location and the helpful staff
  • Just a 4-minute drive from San Cristobal de las Casas Cathedral and a few minutes from Santo Domingo Handicraft Market
  • Local-area shuttle service available for a fee

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£30* Per night/room 22 Nov - 23 Nov

Standard Double Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend out of 178 reviews

Excellent
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Average
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Terrible

Property Features

Along with a restaurant, there's a coffee shop/café on site. WiFi and wired Internet are free in public spaces. Tour or ticket assistance, multilingual staff, and a garden are also featured at Hotel Hacienda Don Juan. The hotel can provide concierge services and wedding services. Self parking is free. This 3-star San Cristobal de las Casas hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 2 levels
  • Dining venue
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) (75.2 km / 46.7 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Hacienda Don Juan offers 29 forms of accommodation which are accessible via exterior corridors and feature a safe and a hairdryer. Rooms open to balconies. Each accommodation is individually decorated. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. This San Cristobal de las Casas hotel provides complimentary wired Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to noon.

Los Alamos – This restaurant specialises in international cuisine and serves breakfast, dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 12:30 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Hotel Hacienda Don Juan

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • One child stays free
  • No lifts
  • No pets or service animals allowed
  • Cash or credit card deposit required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 120 for adults and MXN 120 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda Don Juan Cristobal l
  • Hacienda Don Juan San Cristobal De Las Casas
  • Hotel Hacienda Don Juan
  • Hotel Hacienda Don Juan San Cristobal De Las Casas
  • Hotel Hacienda Don Juan Hotel
  • Hotel Hacienda Don Juan San Cristobal de las Casas
  • Hotel Hacienda Don Juan Hotel San Cristobal de las Casas

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.