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Hotel Description

Our customers tell us that they enjoy the helpful staff at Hotel Hacienda Don Juan. During your stay, you'll be close to San Cristobal de las Casas Cathedral. Features include free WiFi in public areas, plus a restaurant and a coffee shop/café. This 3-star hotel has 29 rooms over 2 floors. Enjoy your stay with amenities like free wired Internet and a balcony in each room.

  • All rooms offer balconies, cable TV and room service (during limited hours)
  • Free WiFi and wired Internet in some public areas
  • Enjoy international cuisine while dining at Los Alamos
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the area's walkability and the helpful staff
  • Just a 4-minute drive from Church of San Nicolás and a few minutes from Regional Costume Museum
  • Local-area shuttle service available for a fee

Standard Double Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Renovations + Closures

This property is closed from 2 July 2020 to 31 October 2020 (dates subject to change).

Property Features

Along with a restaurant, there's a coffee shop/café on site. Public spaces have free WiFi and wired Internet. Tour or ticket assistance, multilingual staff, and a garden are also featured at Hotel Hacienda Don Juan. The hotel can provide concierge services and wedding services. This 3-star San Cristobal de las Casas hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 2 levels
  • Dining venue
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) (75.2 km / 46.7 mi)
  • Property shuttles: Area shuttle

Room Amenities

Hotel Hacienda Don Juan offers 29 forms of accommodation which are accessible via exterior corridors and feature a hairdryer and free toiletries. Rooms open to balconies. Each accommodation is individually decorated. Televisions come with cable channels. Bathrooms include a shower. This San Cristobal de las Casas hotel provides complimentary wired Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to noon.

Los Alamos – This restaurant specialises in international cuisine and serves breakfast, dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Hacienda Don Juan

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • One child stays free
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guests' stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 120 for adults and MXN 120 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda Don Juan Cristobal l
  • Hacienda Don Juan San Cristobal De Las Casas
  • Hotel Hacienda Don Juan
  • Hotel Hacienda Don Juan San Cristobal De Las Casas
  • Hotel Hacienda Don Juan Hotel
  • Hotel Hacienda Don Juan San Cristobal de las Casas
  • Hotel Hacienda Don Juan Hotel San Cristobal de las Casas

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.