27 Sep 2022 by Nawaf J
Thank you for staying with us, we appreciate your feedback.
19 Mar 2022 by General Manager
Matt, thank you for being our guest. While we are glad you liked our location, we regret you were disappointed with the cleanliness of our hotel. We will address this appropriately with the housekeeping department. We have taken note of your additional comments as we continually strive to better our guest experience. It was a pleasure hosting you, and we look forward to accommodating you again soon. Barbara Thompson, General Manager
18 Nov 2022 by Nawaf J
Thank you for staying with us, we appreciate your feedback.
Best Western Plus Island Palms Hotel & Marina offers its guests a full-service spa, a marina, 2 outdoor swimming pools, and 2 hot tubs. There's a restaurant on site. Business amenities include a 24-hour business centre and 6 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at Best Western Plus Island Palms Hotel & Marina. Parking is available for a fee. This 3-star San Diego hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Best Western Plus Island Palms Hotel & Marina offers 227 accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Blue Wave Bar & Grill – Overlooking the pool, this restaurant specialises in Californian cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
2 outdoor tennis courts and a marina are featured at the hotel. 2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
