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"Friendly and efficient welcome by receptionist Sharon. Good choice of food for breakfast. " More

By a verified traveller on Sun 13 May 2018

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Traditional Room, 1 Queen Bed, No View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£85* Per night/room 14 Jun - 15 Jun

Traditional Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 2 Single Beds, No View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Traditional Room, 2 Queen Beds, Bay View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Room, 2 Queen Beds, Partial View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Single Beds, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Comfort Inn by the Bay. During your stay, you're just a quick walk from Lombard Street. You'll find features such as free breakfast and free WiFi in public areas, plus dry cleaning service. This 2.5-star hotel has 138 rooms over 11 floors. All rooms offer free WiFi and pillowtop beds.

  • Air-conditioned rooms with pillowtop beds, iPod docking stations and LCD TVs
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the helpful staff and the comfortable guestrooms
  • Steps from Van Ness Avenue and 7 minutes on foot from Lombard Street
  • Airport shuttle service available for a fee

Comfort Inn by the Bay ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Comfort Inn by the Bay

Everyone (3)
4 out of 5

Nice hotel convenient to Fishermans Wharf.

Pros: Location, cleanliness, good breakfast.
Cons: None
Location: Within walking distance of Fishermans Wharf and trips to Golden Gate Bridge and Alcatraz.
Friendly and efficient welcome by receptionist Sharon. Good choice of food for breakfast.

Posted by on 13 May 2018

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Comment from Hotel Management

26 Jun 2018 by EVA

HOPE TO SEE YOU AGAIN, THANK YOU!

4 out of 5

Good location we were able to walk to pier 39

I stayed here with my family including my parents. They put all 3 rooms together and we had a lovely surprise when we arrived in our rooms looked out the window and saw the Gilden Gate Brifge. The breakfast was free and we all found what we wanted to eat. It was very difficult to get a table in the first morning in fact it was impossible I ate mine standing up. The next morning we went earlier at 730 and it was much better. The hotel stored our cases until we were ready to leave would stay there again.

Posted by on 24 Sep 2016

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2 out of 5

Nettes Hotel – leider Bettwanzen

Das Hotel an sich ist nicht schlecht, wenn auch nichts besonderes. Leider wurde mein Besuch allerdings durch ungebetene Besucher im Zimmer gestört: Bettwanzen. Das alleine genommen – ok, kann im besten Hotel passieren. Die Reaktion des Personals darauf: absolut enttäuschend. Es wurde keine Hilfe angeboten, noch nicht mal ein neues Zimmer, stattdessen wurde versucht, mir einzureden, dass meine Vermutung nicht stimmen würde. Das hat mich sehr verärgert.

Posted by , from Brandenburg on 28 Mar 2018

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Tour or ticket assistance, vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn by the Bay. The hotel can provide concierge services and limo/town car service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This San Francisco hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: San Francisco International Airport (SFO) (25.1 km / 15.6 mi)
  • Train station: San Francisco Station (5 km / 3.1 mi)
  • Metro station: Hyde St & Lombard St Stop (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Inn by the Bay offers 138 forms of accommodation with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • iPod dock
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Hydromassage showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. An adult aged 18 or older must assume all liability for the booking.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas. Contactless checkout is available. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 3
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17.00 per person (one way)
  • Airport shuttle fee per child: USD 17.00 (one-way), (up to 18 years old)
  • Self-parking fee: USD 30.00 per night
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Bay
  • Comfort Inn Bay Hotel
  • Comfort Inn Bay Hotel San Francisco
  • Comfort Inn Bay San Francisco
  • Comfort Inn By The Bay Hotel San Francisco
  • Comfort Inn San Francisco
  • San Francisco Comfort Inn
  • Comfort Inn by the Bay Hotel
  • Comfort Inn by the Bay San Francisco
  • Comfort Inn by the Bay Hotel San Francisco

You should know

  • Comfort Inn by the Bay offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.