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"This hotel was brilliant. Great location, amazing room, and the staff were terrific! " More

By CBlax on Fri 19 Dec 2014

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Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Hilton San Francisco Union Square. During your stay, you're just a quick walk from SHN Curran Theatre. You'll find features such as free WiFi in public areas, plus 2 restaurants and 3 bars. Built in 1964, this 4-star hotel has 1921 rooms over 46 floors. Enjoy your stay with amenities like a flat-screen TV and a fridge in each room.

  • Air-conditioned rooms with flat-screen TVs, fridges and coffee/tea makers
  • Free WiFi in some public areas
  • Enjoy American cuisine at Urban Tavern, one of the property's 2 restaurants and 3 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour health club
  • Guests speak favourably about the helpful staff and the comfortable guestrooms
  • Just a 1-minute drive from Westfield San Francisco Centre and 10 minutes from Ferry Building
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£128* Per night/room 1 Aug - 2 Aug

Skyline View - 2 Double Beds - Floors 20-44

Bed Count 2 Double Beds Maximum Occupancy 4 Max

1 Bed Mobility/Hearing Access Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, City View (Floors 20-44)

Bed Count 1 King Bed Maximum Occupancy 3 Max

View 2 Beds Mobility/Hearing Access Tub

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Skyline View - Junior Suite 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton San Francisco Union Square ratings based on 14 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton San Francisco Union Square

Everyone (4) Couples (3) Business (1) Family (1) Other (1) Friends (1)
5 out of 5

Fabulous

This hotel was brilliant. Great location, amazing room, and the staff were terrific!

Posted by on 19 Dec 2014

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2 out of 5

Lacking in four star magic

I would have to say that I was totally underwhelmed by the Hilton. Other than the grand entrance hall the rooms were of a very average (if not poor) standard and in my opinion it is lacking in some four star magic (to compare it to other 4Star hotels).

Posted by on 23 Sep 2014

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4 out of 5
Hyvä sijainti, mukava henkilökunta. Yleinen siisteys hyvä.

Posted by on 14 Feb 2020

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Comment from Hotel Management

14 Feb 2020 by Evan S.

We’re pleased to hear that you had such a positive experience staying with us! We look forward to welcoming you back as our guest soon.

5 out of 5
Einer der besten Hotel in SF überhaupt! Ich werde sicherlich wieder Hilton als Standard Hotel wählen. Einfach Genial! Kann ich jeden weiter empfehlen. Top Hotel

Posted by on 9 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by Evan S.

We’re pleased to hear that you had such a positive experience staying with us! We look forward to welcoming you back as our guest soon.

4 out of 5
Hotel ist sehr zentral gelegen. Mehrere Möglichkeiten sich im Hotel zu Verpflegen. Personal war sehr Freundlich und das ganze Hotel sauber.

Posted by on 9 Sep 2019

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Comment from Hotel Management

9 Sep 2019 by Evan S.

Thank you for taking the time to share with us some feedback from your recent stay with us. We are so happy to hear that you were pleased with the service that our staff provided you and that you were able to get out and explore the city from our central location downtown. We hope that you will come back and visit San Francisco again and be our guest.

2 out of 5
bad value for money, the room was old and dirty. other hotels are situated better in SF. would not go again.

Posted by on 15 Jul 2019

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Comment from Hotel Management

17 Jul 2019 by Katie

Sorry to hear that, Mike. Though it seems we weren't the right fit, we appreciate you providing your feedback and welcome the opportunity to improve.

4 out of 5

Posted by on 3 Dec 2018

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Comment from Hotel Management

3 Dec 2018 by Sonia

We're very happy that you had a pleasant stay!

4 out of 5

Super localisation

Très bien situé, chambre parfaite, literie très confortable. Seul bémol, très très très long à attendre pour faire le Check in. Personnel pas très bien organisé sur ce point.

Posted by on 29 Dec 2017

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2 out of 5

Zentrales Großhotel

Pros: Lage ; moderne Einrichtung der renovierten Zimmer ; Pool-Area
Cons: Wunsch nach Zimmer mit etwas Aussicht ernst nehmen. Ich hatte sogar angeboten, dafür ein kleineres Zimmer in Kauf zu nehmen. Unflexibel.
Location: Nähe Powell Street Station und damit optimal an Verkehr angebunden. In der Nähe Restaurants und Shopping.
Sauberes Zimmer - leider mit Aussicht auf eine Wand des Parkhauses - auch nach Rücksprache wurde ein anderes Zimmer nur gegen Aufpreis angeboten. Service professionell d.h. oberflächlich freundlich.

Posted by , from Berlin on 30 Nov 2017

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1 out of 5

Die Bilder entsprechenden nicht dem Zimmer

Die Bilder auf Ebookers haben viel besser ausgesehen. Darauf angesprochen wollte uns weder Ebookers noch die Rezeption des Hiltons weiter helfen.

Posted by on 18 Oct 2017

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About the Hilton San Francisco Union Square

Location 333 O'Farrell St., San Francisco, CA 94102

Renovations + Closures

This property is closed from 14 April 2020 to 31 July 2020 (dates subject to change).

Property Features

Hilton San Francisco Union Square offers its guests an outdoor pool and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 160000 square feet (14864 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the business-friendly Hilton San Francisco Union Square. You'll have access to the health club at a partner property. For a fee, parking is available. This 4-star San Francisco hotel is smoke free.

  • 1921 guestrooms or units
  • 46 levels
  • 3 buildings
  • 2 dining venues
  • 3 bars or lounges
  • 160000 sq ft of conference space
  • 14864 sq. m of conference space
  • Built in 1964
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Microwave (on request)
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (22.5 km / 14 mi)
  • Train station: San Francisco Station (1.9 km / 1.2 mi)
  • Metro station: Powell St & O'Farrell St Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton San Francisco Union Square offers 1921 forms of accommodation with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. 37-inch Flat-screen televisions come with premium satellite channels. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge
  • Microwave available
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.

Urban Tavern – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Herb N Kitchen – This coffee shop specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

Cityscape Bar and Lounge – This rooftop bar only serves light fare. Open daily.

Lobby Bar – On-site lobby lounge. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lb)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Contactless check-out is available.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property offers WiFi in the lobby area only.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 48.66 for adults and USD 18.72 for children (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Self-parking fee: USD 66.12 per night
  • Valet parking fee: USD 79.80 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel San Francisco Union Square
  • Hilton San Francisco Union Square
  • San Francisco Union Square Hilton
  • Hilton Hotel San Francisco
  • Hilton San Francisco Union Square Hotel San Francisco
  • San Francisco Hilton
  • Hilton San Francisco Union Square Hotel
  • Hilton Francisco Union Square
  • Hilton San Francisco Union Square Hotel
  • Hilton San Francisco Union Square San Francisco
  • Hilton San Francisco Union Square Hotel San Francisco

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.