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4.3 out of 5

"Our room was right above the garage exit so was very noisy. Rooms were comfortable & clean. Coffee & water is a nice touch in mornings. " More

By a verified traveller on Sun 21 Jul 2019

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Hotel Description

Our customers tell us that they can't get enough of the bar at Hotel Zoe Fisherman's Wharf. During your stay, you're just a quick walk from Pier 39. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant. Built in 1990, this 4-star hotel has 221 rooms over 4 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, fridges and minibars
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the comfortable guestrooms and the location
  • Within a 10-minute walk of Pier 39 and Ghirardelli Square
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Zoe Fisherman's Wharf ratings based on 11 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Zoe Fisherman's Wharf

Everyone (6) Couples (4) Family (1)
4 out of 5
Our room was right above the garage exit so was very noisy. Rooms were comfortable & clean. Coffee & water is a nice touch in mornings.

Posted by on 21 Jul 2019

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Comment from Hotel Management

24 Jul 2019 by Jtheo

Thank you for your review and we apologize for the street noise. We hope to serve you better in the future.

3 out of 5
Great location, close to the cable cars and local attractions. The rooms are a good size, with very comfortable beds. On the negative side, the TV didn’t seem to have any channels available. The room was next to the bar area so was noisy with people chatting outside. The check-in staff weren’t overly friendly. We had a panic that we had lost a passport en route from the airport and the check in lady was, annoyingly, more concerned at obtaining a contact email addresss rather than giving us time to search for the passport. Seemed overpriced for what was overall just an average hotel.

Posted by on 21 Mar 2019

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Comment from Hotel Management

22 Mar 2019 by Jtheo

Dear valued guest, thank you for your feedback and I am sorry to hear that the service that we provided was up to par. I will make sure to share this with our front desk team as a coaching guide to better serve you in a future.

5 out of 5
Two block from front, helpful concierge, nice barman, nice touch of being able to refuse room cleaning in return for credit, though didnt spot the info till check out day!

Posted by on 25 Sep 2018

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Comment from Hotel Management

29 Sep 2018 by Jtheo

Thank you for your 5 star review. Please come stay with us again.

5 out of 5
The location of the hotel is a block or so from the historic Fisherman’s Wharf. It’s ideally suited for the trolley car terminus. There is also an excellent place for breakfast on the next block from the hotel called Hollywood Diner, if your not there early be prepared to queue, I can assure you that the wait is worthwhile. The hotel itself has had a facelift about 4 years ago but still looks very modern. We stayed in room 426 and I’ve got to say this is one of the quietest hotels we have ever stayed in. The staff are all professional and will help with any enquiries you might have. Would definitely recommend this hotel and would definitely stay here again.

Posted by , from Liverpool on 12 Aug 2018

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3 out of 5
On check-in we were told no rooms in Zoe but they had reserved us a room at the holiday inn, refused as we wanted to stay where we had booked ! Suddenly a room was now available ? Hotel nice, room clean but then charged $9 for a bottle of water in the room, which considering we paid a $68 resort fee for 3 nights you would think they would have a complimentary bottle of water in the room on arrival. Would not stay again based on the above.

Posted by on 31 Jul 2018

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5 out of 5
Hotel was amazing. Central to everything. Friendly welcome. Rooms were extremely clean with lovely comfortable beds.

Posted by , from dartford on 29 Mar 2018

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5 out of 5
Toplage, schönes, gepflegtes Zimmer. Frisches Wasser bei den Aufzügen mit Aroma, Gratis Fahrräder, angenehmer Aufenthaltsbereich

Posted by on 7 Oct 2019

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Comment from Hotel Management

12 Oct 2019 by Jtheo

Thank you for your great feedback. We look forward to welcome you back at Hotel Zoe.

5 out of 5
Sehr freundliches Personal. Saubere und moderne Zimmer. Sehr gute Lage in der Nähe Pier 39 und der berühmten CableCar Station. Auch das Hoteleigene Reataurante war sehr lecker und preiswert

Posted by on 7 Aug 2019

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4 out of 5
das Hotel ist gepflegt und sauber.Die Parkplätze sind mit 60 Dollar pro Nacht einfach Abzockerei aber die Lage an den Peer ist genial!

Posted by on 19 Feb 2019

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Comment from Hotel Management

25 Feb 2019 by Jtheo

Vielen Dank für Ihre Bewertung. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen

4 out of 5
Perustason hotelli, kaikki toimi ok. Sijainti hyvä, hotellin parkki kallis. Tienvarteen voi pysäköidä yöksi ilmaiseksi.

Posted by , from Tampere on 3 Mar 2018

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About the Hotel Zoe Fisherman's Wharf

Location 425 North Point, San Francisco, CA 94133

Renovations + Closures

This property is closed from 22 March 2020 to 24 September 2020 (dates subject to change).

The property is closed between 22 March and 21 May.

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. There are 4 meeting rooms available. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the eco-friendly Hotel Zoe Fisherman's Wharf. You'll have access to the health club at a partner property. For a fee, parking is available. A complete renovation of Hotel Zoe Fisherman's Wharf was completed in June 2017. This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 1990
  • Dining venue
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Fridge
  • Microwave (on request)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (26.3 km / 16.3 mi)
  • Train station: San Francisco Station (4.1 km / 2.6 mi)
  • Metro station: Beach St & Mason St Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Zoe Fisherman's Wharf offers 221 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cots (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.

Pescatore – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Bar Zoe – On-site lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 per room
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser

Contactless check-out is available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 34.94 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Nearby fitness centre access
  • Business centre/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • Concierge/Valet service
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 for adults, and USD 10 and USD 20 for children (approximately)
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Zoe Fisherman's Wharf
  • Hotel Zoe San Francisco
  • Best Western Plus The Tuscan
  • The Tuscan A Noble House Hotel
  • Zoe Fisherman's Wharf
  • Hotel Zoe Fisherman's Wharf Hotel
  • Hotel Zoe Fisherman's Wharf San Francisco
  • Hotel Zoe Fisherman's Wharf Hotel San Francisco
  • San Francisco Tuscan Inn
  • Tuscan Inn Fishermans Wharf
  • Tuscan Inn San Francisco
  • Tuscan Hotel San Francisco
  • Tuscan Hotel
  • Tuscan San Francisco
  • Hotel Zoe
  • Zoe San Francisco

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key Eco-Rating Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.