5 Aug 2019 by Reception Team
Thank you very much for taking the time to tell us about your stay at Infinity Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We look forward to seeing you again!
Due to COVID-19, this property’s food and beverage options may be limited.
WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Infinity Hotel SF, Ascend Hotel Collection also features multilingual staff, a corner/local shop, and a lift. A complete renovation of Infinity Hotel SF, Ascend Hotel Collection was completed in April 2019. This San Francisco hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Infinity Hotel SF, Ascend Hotel Collection offers 75 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include baths or showers, toilets with an electronic bidet and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 1:00 PM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. An adult aged 18 or older must assume all liability for the booking.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.