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"In the 21st century near the epicentre of the Internet revolution this hotel offers internet connection at 14.99 dollars a day! Wifi is free in the lo ... " More

By a verified traveller on Sun 18 Sep 2016

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Hotel Description

Our customers tell us they enjoy Hotel Riu Plaza Fisherman's Wharf's good location. During your stay, you're just a quick walk from Pier 39. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. Built in 1975, this 4-star hotel has 531 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with separate sitting areas, flat-screen TVs and premium bedding
  • Free WiFi
  • Enjoy American cuisine while dining at Northpoint Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include concierge services, a porter and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the beds and the family-friendly amenities
  • Within a 10-minute walk of Aquarium of the Bay and Pier 39

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
£150* Per night/room 21 Jun - 22 Jun

Deluxe Room (Hotwire ROH)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Riu Plaza Fisherman's Wharf ratings based on 13 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Riu Plaza Fisherman's Wharf

Everyone (6) Couples (4) Business (1) Friends (1)
4 out of 5

Posted by on 22 Feb 2020

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4 out of 5

Posted by on 19 May 2019

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Comment from Hotel Management

20 May 2019 by HotelMgmt

It was wonderful having you here and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!

3 out of 5

Not geared up for tourists and totally no frills

In the 21st century near the epicentre of the Internet revolution this hotel offers internet connection at 14.99 dollars a day! Wifi is free in the lobby only as if people who aren't guests can access it free but paying guests can't . Coupled with 25 dollars for a very average breakfast ( don't bother there's an IHOP over the street) this hotel relies on its geographic location. Tourist rip off.

Posted by , from london uk on 18 Sep 2016

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Comment from Hotel Management

3 Oct 2016 by General Manager

Dear Lee, We appreciate the feedback and understand that paying for internet is no always expected. Please consider join Starwood Preferred Guest (SPG) and start enjoying the benefits which, for many, includes free in room wifi. Sincerely, Michael Hirsch

3 out of 5

Great location

The hotel is in a great location. Even though it said on my booking confirmation that we had a room on the first floor, we were given a room on the ground floor. It was noisy as it was next to the road and the buses idled outside our window early in the morning. The room was clean and the staff were friendly and helpful. I think that it is overpriced for what it is and should be a 3 star not a 4 star hotel.

Posted by on 18 Jul 2015

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1 out of 5

disastrous business trip

The hotel did not have any power form the night I arrived due to a reason that was not explained for the 3 days I stayed there. I can understand how a power outage due to a storm may not be under control of the Hotel but what I object to is being told that it will be fixed "In 2 hours" " by the morning" etc. when clearly this was not possible. I ended up having to move to, and pay for, another hotel.

Posted by on 22 Dec 2014

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4 out of 5

Great Location but expensive and they charge a fortune for internet and parking

I booked this hotel for 2 nights. I got it for a good price (for the area) in a sale at apporx £100 per night. The location is excellent. One block from the piers. The room was very nice and modern, lovely bedding but the double beds were quite small and the room could easily fit kings. There were a lot of bad points though. Our room overlooked a bus depot which is bad enough but the noise from the buses was intolerable. The window must have been single glaze. I mean it was as if there was no window and the hundreds of buses where in and out all night. If you stay here make sure to ask for a room that does not overlook the bus depot. Considering we were paying £100 per night (and that was in a sale) I am shocked that they charge for in-room WiFi ($15 per day). In 2013, this is an essential amenity in a hotel. Considering I had just travelled through America for 2 weeks and had free WiFi in every hotel, including a £30 Travelodge, I do not expect to be charged for it at an expensive 4 star hotel like this. I should point out that I was actually given the WiFi free because it was our honeymoon. So nice customer service but not the point. We also arrived later than expected and it was too late to drop off our hire car as planned, so we had to use the hotel parking, which cost us £32!!!!!!! for ONE night!!!!!!!!! After checkout, we were able to leave our bags in the hotel until we needed to leave for the airport. When we picked them up, one of the staff members helped take one bag to the front door (approx 10 feet away) and then expected a tip! A thanks and a smile is what he got! That's America I guess. Bad points are generally what we remember though,all in all it was a very good hotel.

Posted by on 14 Oct 2013

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5 out of 5

Unbeatable location for the price

Avoid rooms above the F car line

Posted by on 8 Jun 2010

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5 out of 5
Très très bien placé, litrie confortable même si un peu mou

Posted by on 10 Mar 2020

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3 out of 5
Teilweise mangelnde Sauberkeit. Haare am Duschvorhang. Aber auch im Restaurant. Pommes frites am Boden unter dem Tisch, trotzdem werden wieder Gäste platziert. Ist im Übrigen mehr Bistro als Restaurant. An der Bar lange Wartezeiten da nur 1 Barkeeper/in. Als Unterhaltung gab es einen Gitarrespieler. Spielte alles im gleichen Stil und zu laut. Je lauter die Gespräche der Gäste wurden, je lauter spielte er. Gäste haben Restaurant verlassen, oder gingen von vornherein raus. Musikalische Unterhaltung ja, aber bitte dezent. Ansonsten gutes Hotel, gute Lage und die öffentlichen Verkehrsmittel vor der Haustüre.

Posted by on 13 Oct 2019

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3 out of 5
Gute Lage aber in die Jahre gekommen. Hält nicht mehr die aktuellen Standards eines 4 Sterne Hotels.

Posted by on 9 Sep 2018

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About the Hotel Riu Plaza Fisherman's Wharf

Location 2500 Mason St, San Francisco, CA 94133

Renovations + Closures

This property is closed from 22 March 2020 to 15 June 2020 (dates subject to change).

Property Features

Hotel Riu Plaza Fisherman's Wharf offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 2436 square feet (226 square metres) and includes conference rooms. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hotel Riu Plaza Fisherman's Wharf. Parking is available for a fee. A complete renovation of Hotel Riu Plaza Fisherman's Wharf was completed in November 2019. This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 531 guestrooms or units
  • 4 levels
  • 2436 sq ft of conference space
  • 226 sq. m of conference space
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (26.3 km / 16.3 mi)
  • Train station: San Francisco Station (4.1 km / 2.6 mi)
  • Metro station: Beach St & Mason St Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Riu Plaza Fisherman's Wharf offers 531 forms of accommodation with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 50-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Northpoint Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 23.49 per accommodation, per night.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 28.95 per person (approximately)
  • Self-parking fee: USD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fisherman's Wharf Sheraton
  • Sheraton Fisherman's Wharf
  • Sheraton Hotel Fisherman's Wharf
  • San Francisco Sheraton
  • Sheraton Fishermans Wharf
  • Sheraton San Francisco
  • Sheraton Fisherman's Wharf Hotel
  • Sheraton Fisherman's Wharf
  • Riu Plaza Fisherman's Wharf
  • Sheraton Fisherman's Wharf Hotel
  • Hotel Riu Plaza Fisherman's Wharf Hotel
  • Hotel Riu Plaza Fisherman's Wharf San Francisco
  • Hotel Riu Plaza Fisherman's Wharf Hotel San Francisco
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.