"The hotel is in a great location. Even though it said on my booking confirmation that we had a room on the first floor, we were given a room on the gr ... " More

By Bude dude on Sat 18 Jul 2015

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Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Sheraton Fisherman's Wharf Hotel. During your stay, you're just a quick walk from Wax Museum at Fisherman's Wharf. Free WiFi in public areas, an outdoor pool and a restaurant are available. Built in 1975, this 4-star hotel has 531 rooms over 4 floors. Each room includes amenities such as a pillowtop bed and a flat-screen TV.

  • Air-conditioned rooms with pillowtop beds, separate sitting areas and flat-screen TVs
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Northpoint Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include concierge services, a porter and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests like the bar and restaurant
  • Within a 10-minute walk of Aquarium of the Bay and Pier 39
  • Pets welcome for a fee (restrictions apply)

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
£140* Per night/room 22 Aug - 23 Aug

Pure, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Traditional Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton Fisherman's Wharf Hotel ratings based on 10 verified reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Fisherman's Wharf Hotel

Everyone (4) Couples (4) Business (1) Friends (1)
4 out of 5

Posted by on 19 May 2019

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Comment from Hotel Management

20 May 2019 by HotelMgmt

It was wonderful having you here and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!

3 out of 5

Not geared up for tourists and totally no frills

In the 21st century near the epicentre of the Internet revolution this hotel offers internet connection at 14.99 dollars a day! Wifi is free in the lobby only as if people who aren't guests can access it free but paying guests can't . Coupled with 25 dollars for a very average breakfast ( don't bother there's an IHOP over the street) this hotel relies on its geographic location. Tourist rip off.

Posted by , from london uk on 18 Sep 2016

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Comment from Hotel Management

3 Oct 2016 by General Manager

Dear Lee, We appreciate the feedback and understand that paying for internet is no always expected. Please consider join Starwood Preferred Guest (SPG) and start enjoying the benefits which, for many, includes free in room wifi. Sincerely, Michael Hirsch

3 out of 5

Great location

The hotel is in a great location. Even though it said on my booking confirmation that we had a room on the first floor, we were given a room on the ground floor. It was noisy as it was next to the road and the buses idled outside our window early in the morning. The room was clean and the staff were friendly and helpful. I think that it is overpriced for what it is and should be a 3 star not a 4 star hotel.

Posted by on 18 Jul 2015

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1 out of 5

disastrous business trip

The hotel did not have any power form the night I arrived due to a reason that was not explained for the 3 days I stayed there. I can understand how a power outage due to a storm may not be under control of the Hotel but what I object to is being told that it will be fixed "In 2 hours" " by the morning" etc. when clearly this was not possible. I ended up having to move to, and pay for, another hotel.

Posted by on 22 Dec 2014

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4 out of 5

Great Location but expensive and they charge a fortune for internet and parking

I booked this hotel for 2 nights. I got it for a good price (for the area) in a sale at apporx £100 per night. The location is excellent. One block from the piers. The room was very nice and modern, lovely bedding but the double beds were quite small and the room could easily fit kings. There were a lot of bad points though. Our room overlooked a bus depot which is bad enough but the noise from the buses was intolerable. The window must have been single glaze. I mean it was as if there was no window and the hundreds of buses where in and out all night. If you stay here make sure to ask for a room that does not overlook the bus depot. Considering we were paying £100 per night (and that was in a sale) I am shocked that they charge for in-room WiFi ($15 per day). In 2013, this is an essential amenity in a hotel. Considering I had just travelled through America for 2 weeks and had free WiFi in every hotel, including a £30 Travelodge, I do not expect to be charged for it at an expensive 4 star hotel like this. I should point out that I was actually given the WiFi free because it was our honeymoon. So nice customer service but not the point. We also arrived later than expected and it was too late to drop off our hire car as planned, so we had to use the hotel parking, which cost us £32!!!!!!! for ONE night!!!!!!!!! After checkout, we were able to leave our bags in the hotel until we needed to leave for the airport. When we picked them up, one of the staff members helped take one bag to the front door (approx 10 feet away) and then expected a tip! A thanks and a smile is what he got! That's America I guess. Bad points are generally what we remember though,all in all it was a very good hotel.

Posted by on 14 Oct 2013

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5 out of 5

Unbeatable location for the price

Avoid rooms above the F car line

Posted by on 8 Jun 2010

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3 out of 5
Gute Lage aber in die Jahre gekommen. Hält nicht mehr die aktuellen Standards eines 4 Sterne Hotels.

Posted by on 9 Sep 2018

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5 out of 5

Super Aufenthalt

Sauberes Hotel an super Lage, 2min vom Pier 39, 2min zur Cable Car Station, von welcher aus man direkt in die Shoppingstrasse fahren kann:D

Posted by , from Zürich on 26 May 2017

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Comment from Hotel Management

30 May 2017 by General Manager

Dear Jenny, Vielen Dank für diese 4-Sterne-Bewertung Ihres Aufenthaltes. Wir freuen uns über Ihre freundlichen Kommentare. Es war toll dich hier im Sheraton Fisherman's Wharf zu haben. Wir hoffen, dass Sie bald zurückkehren werden. Sincerely, Michael Hirsch

2 out of 5

too expensive

unfortunately our stay wasn't that comfortable, the hotel looks good from the outside but the room we had was really small. the beds were okay but we hadn't a bathroom door, and almost no space for our luggage and anyway, the internet was only in the lobby available which was not communicated on the website. if we didn't asked the concierge about sightseeing or else we maybe haven't seen anything of San Francisco.

Posted by on 4 Jun 2015

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2 out of 5

Preis/Leistung zu teuer

Perfekte Lage, Fisherman's Warf, Bus/Bahn. Zimmer etwas klein. WLAN im Zimmer nur gegen Aufpreis, nur in der Lobby kostenfrei. Frühstück nur gegen Aufpreis (25$ p.P.!#, war in Buchung nicht ersichtlich! Zimmer optisch hübsch mit kleinem Kaffeeautomat. Dennoch Preis/Leistung zu schwach, ich weiß nicht, was an dem Hotel/Zimmer #außer der Name) so teuer sein soll. Für den Preis was Besseres bzw. mehr Komfort/Leistung erwartet. Zumal war das Zimmer direkt gegenüber Lobbyeingang'/Shuttleannahme --> sehr laut u. die Leute hatten direkten Blick ins Zimmer, wenn die Vorhänge mal nicht herunten waren.

Posted by on 16 Oct 2013

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About the Sheraton Fisherman's Wharf Hotel

Location 2500 Mason St, San Francisco, CA 94133

Property Features

Sheraton Fisherman's Wharf Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 2436 square feet (226 square metres) and includes conference rooms. A terrace, vending machine, and multilingual staff are also featured at the business-friendly Sheraton Fisherman's Wharf Hotel. Parking is available for a fee. This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 531 guestrooms or units
  • 4 levels
  • 2436 sq ft of conference space
  • 226 sq. m of conference space
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Fridge
  • Free cots/infant beds


Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (25.6 km / 15.9 mi)
  • Train station: San Francisco 4th and King Station (4.1 km / 2.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Fisherman's Wharf Hotel offers 531 forms of accommodation with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 50-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in April 2019.

  • Sitting area
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Northpoint Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Link@Sheraton Café – This Cafe serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!


  • Pets: USD 75 per accommodation, per stay
  • Maximum 1 per room (weight limit: 60 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply


Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 23.49 per accommodation, per night.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 26.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.95 per night (rates may vary)
  • Self-parking fee: USD 62 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fisherman's Wharf Sheraton
  • Sheraton Fisherman's Wharf
  • Sheraton Hotel Fisherman's Wharf
  • San Francisco Sheraton
  • Sheraton Fishermans Wharf
  • Sheraton San Francisco
  • Sheraton Fisherman's Wharf Hotel

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.