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4.2 out of 5

"We had a lovely stay recently and were particularly impressed with the staff. Everyone was exceptionally helpful, friendly with a customer-focus secon ... " More

By a verified traveller on Sat 05 May 2018

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Hotel Description

Our customers tell us they can't get enough of The Westin St. Francis San Francisco on Union Square's central location. During your stay, you're just a quick walk from SHN Curran Theatre. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1904, this 4-star hotel has 1195 rooms over 31 floors. Pillowtop beds and LCD TVs are available in all rooms.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and LCD TVs
  • Free WiFi in some public areas
  • Enjoy American cuisine at The Oak Room Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the central location and the proximity to shopping
  • Just a 3-minute walk from SHN Curran Theatre and 11 minutes on foot from San Francisco Museum of Modern Art
  • Dogs welcome free of charge

Traditional, Guest room, 1 Queen, No view, Landmark

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£108* Per night/room 5 Jun - 6 Jun

Traditional, Guest room, 1 King, Limited view, Landmark

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, View (Larger Suite, Landmark)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Traditional, Guest room, 2 Double, Limited view, Landmark

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, City View (1 Bedroom Larger Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Partial View, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin St. Francis San Francisco on Union Square ratings based on 12 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin St. Francis San Francisco on Union Square

Everyone (2) Business (3) Couples (2) Family (3) Other (2)
5 out of 5
We had a lovely stay recently and were particularly impressed with the staff. Everyone was exceptionally helpful, friendly with a customer-focus second to none. We would definitely stay here again.

Posted by , from wales, UK on 5 May 2018

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3 out of 5

Overpriced needs to work on service

For a top priced hotel in San Francisco the Westin needs to do a lot more to function as a 4 star hotel. The lobby when we arrived was dirty with nobody clearing the tables. A table with old cups etc was not cleared while we were waiting to check in. Our room wasn't ready and they were supposed to call us when it was, no call and had to go back and ask again at later. A very tired hotel which needs to up date it's facilities and improve it's customer service. I rang down for a couple of bowls so we could have a snack as by daughter has food allergies I was told that they usually charge for sending this to your room.

Posted by on 9 Jul 2013

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4 out of 5

In the Heart of San Fran

Just came back from Oracle Openworld in San Fran. Had a great stay and would be happy to reccomend this Hotel. Great Location, but make sure you get a rom with a View of the street and not the back allys!

Posted by on 10 Oct 2012

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4 out of 5

First time visit to San Francisco

First time to visit San Francisco stayed in Westin St Francis, a beautifull hotel in a perfect location in a beautifull city, excellent staff very helpfull, lovely big room, very clean big bathroom. We did nt eat in hotel mainly because the choice of quality eating places in the vicinity of hotel was just too good to pass up. Very nice lobby bar. Over all a lovely hotel and we will be back and stay there again.

Posted by on 5 Jun 2012

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5 out of 5

Great Location

This beautiful hotel was recomended to us and didn't disappoint. The location was fab, the staff were very helpful and our room in the old part or the hotel overlooked Union Square.

Posted by on 30 Jul 2010

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4 out of 5

Great Location -

First trip to San Francisco and the location of the hotel is spot on - hop on/off tour bus outside,get u to the sights - cable car stops outside hotel - Good place to eat called Maxs round the corner unless u wanna pay top dollar in hotel..Cant fault it.

Posted by on 15 Jun 2010

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5 out of 5

Sehr gute Lage

Ein Traumhotel. Das Zimmer war sehr gros auch das Badezimmer. Tolle Lage direkt gegenüber von Macy's und Tiffany's. Viele Restaurants in der Umgebung und die legendäre Cable Car fahrt ist auch zu fuss erreichbar.

Posted by , from Schweiz on 22 Aug 2017

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3 out of 5

Tolle Lage!

Pros: Lage, Aussicht, grosses Zimmer
Location: Zentrale Lage bei der Metro-Station Powell Street. Vieles ist zu Fuss erreichbar: chinesisches Viertel, Downtown, Shopping vor der Tür, Restaurants...
Vom Flughafen SFO International kann man mit dem öffentlichen Verkehr (BART) bequem in einer halben Stunde zur Powell Street fahren, von dort aus ist es ein kurzer Weg zum Hotel. Vieles ist zu Fuss erreichbar, alles andere mit der Cable Car (fährt vor dem Hotel durch), den Bussen des MUNI oder der Metro (BART). Wir erhielten ein Zimmer im 9. Stock. Mit dem Lift sind wir dann weiter nach oben gefahren und haben gesehen, dass man von weiter oben eine tolle Aussicht über SFO hat! So haben wir um ein Zimmer weiter oben - mit Aussicht - gebeten und dieses anstandslos erhalten! Das Zimmer war wirklich gross, was toll war für uns als 4-köpfige Familie. Ansonsten ist die Ausstattung normal, das Zimmer war auch nicht 100% sauber, wir würden das Hotel aber sofort wieder wählen und empfehlen es gerne weiter.

Posted by , from Bern on 31 Jul 2016

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3 out of 5

Excellent emplacement mais un peu vieillot

L'hotel est un peu fatigué. Site historique certes excellent emplacement mais quelque peu défraichi!

Posted by on 14 Jul 2015

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5 out of 5

Idealer Ausgangspunkt für Zentrum SF

ausgezeichnete Lage - mitten im Stadtzentrum, Nähe (Gehdistanz) zum Moscone Kongress-Zentrum. Top Aussicht in den oberen (ca. ab 20. Stockwerk) Etagen. Zimmer geräumig und ausreichend ausgestattet. Extrem hilfsbereites Personal - "geht nicht, gibt's nicht". NB: Lobby mit guter Kaffeebar - ersetzt Frühstücks-Option mehr als genug. Gesamthaft sicher empfehlenswert.

Posted by on 15 Jan 2014

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About the The Westin St. Francis San Francisco on Union Square

Location 335 Powell Street, San Francisco, CA 94102

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business centre. WiFi is free in public spaces. Event space at this hotel measures 3240 square feet (301 square metres) and includes conference rooms. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly The Westin St. Francis San Francisco on Union Square. Parking is available for a fee. This 4-star San Francisco hotel is smoke free.

  • 1195 guestrooms or units
  • 31 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 3240 sq ft of conference space
  • 301 sq. m of conference space
  • Built in 1904
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (23.1 km / 14.3 mi)
  • Train station: San Francisco Station (2 km / 1.2 mi)
  • Metro station: Powell St & Geary Blvd Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin St. Francis San Francisco on Union Square offers 1195 forms of accommodation with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include bathrobes, complimentary toiletries and hairdryers. This San Francisco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:30 AM.

The Oak Room Restaurant – This restaurant specialises in American cuisine and serves breakfast and lunch.

Clock Bar – This bar only serves light fare. Open daily.

Caruso's – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

ENO Wine Bar – On-site wine bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Pets allowed (no fees)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay for free – 3
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 44 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Self-parking fee: USD 68 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • st Westin
  • Westin St
  • Westin St Francis Union Square
  • Westin St Hotel
  • Westin St Hotel Francis Square Union
  • Westin St Francis Union Square Hotel
  • Westin St Francis San Francisco Union Square Hotel
  • Westin St Francis San Francisco Union Square
  • The Westin St Francis on Union Square
  • Westin St. Francis San Francisco Union Square Hotel
  • Westin St. Hotel
  • Westin St. Francis San Francisco Union Square
  • Westin St.
  • Westin Hotel San Francisco
  • The Westin St. Francis Hotel San Francisco
  • Westin San Francisco
  • San Francisco Westin
  • Westin St Francis
  • The Westin St Francis San Francisco on Union Square
  • The Westin St. Francis San Francisco on Union Square Hotel

You should know

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.