12 Nov 2019 by Alexander Falzon
Dear esteemed guest, Thank you for sharing your recent experience at Urban Valley Resort & Spa. We are truly delighted to read such a great review and we look forward to welcome you back soon with us. Kindest regards Alexander Falzon Quality Assurance Manager
1 Sep 2019 by Alexander Falzon
Dear valuable guest, Thank you for your wonderful review of Urban Valley Resort & Spa. We are delighted to read you enjoyed our lovely indoor and outdoor pool areas and that the buffet breakfast was to your complete satisfaction. We look forward to welcoming you soon with us. Warm regards Alexander Falzon Quality Assurance Manager
22 Jun 2019 by Sarah Marie Grech
Thank you for your review. We look forward to welcoming you to our resort in the near future. Yours hospitably, Sarah Marie Grech Sales & Events Manager
17 Apr 2019 by Sarah Marie Grech
Thank you for a great review. We are glad you had a fantastic stay with us and look forward to welcoming you again in the near future. Yours Hospitably, Sarah Marie Grech Sales & Events Manager
2 Apr 2019 by Sarah Marie Grech
Dear Guest, Thank you for a great review. We are glad you had a fantastic stay with us and look forward to welcoming you again in the near future. Yours Hospitably, Sarah Marie Grech Sales & Events Manager
14 Mar 2019 by Sarah Marie Grech
Dear Guest, Thank you for taking the time to review our resort. It is a great satisfaction to note you have found our rooms to be in an 'excellent condition'. We have also noticed your points regarding the replacement of towels and cleaning and will certainly look into this with the respective department. We look forward to welcome you again in the near future. Yours Hospitably, Sarah Marie Grech Sales & Events Manager
30 Jan 2019 by Noemi Kakossy Rooms Division Manager
Thank you for taking the time to review our property. We are glad you had a fantastic stay with us and found the team members helpful and our location nice and quite. We look forward to welcoming you again in the near future. Yours Hospitably, Noemi Kakossy Rooms Division Manager
9 Aug 2018 by Elena
Dear Guest, Thank you for your kind comment of recommendation about your overall experience following your visit to Urban Valley Resort & Spa. I am very pleased to learn that you have enjoyed your stay with us, the service provided by our Team Members and finally the location of our Resort. We do hope to welcome you back very soon. Sincere Regards, Elena Micallef-Borg Sales & Marketing Manager
Due to COVID-19, this property’s food and beverage options may be limited.
Urban Valley Resort offers its guests 2 the outdoor swimming pools, outdoor tennis courts, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and A bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a business centre on site. There are 6 meeting rooms available. A kids' pool, a sauna, and spa services are also featured at the luxury Urban Valley Resort. Free self parking is available. This 4.5-star San Gwann hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Urban Valley Resort offers 121 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. This San Gwann hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 8:30 AM to 10:30 AM.
Tri Bistro – This poolside bistro specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from 24-hour room service.
2 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available.The property affirms that it follows sanitisation practices of COVID-19 Protocols (Malta) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.