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Traditional Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£100* Per night/room 22 Jan - 23 Jan

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the spacious rooms at Hotel Valencia Santana Row. During your stay, you're just a quick walk from Winchester Mystery House. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. Built in 2003, this 4-star hotel has 215 rooms over 5 floors. All rooms offer free WiFi and TVs.

  • Air-conditioned rooms with 24-hour room service, TVs and minibars
  • Free WiFi
  • Free extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the proximity to shopping and the location
  • Steps from Santana Row Shopping Center and 6 minutes on foot from Winchester Mystery House

Hotel Valencia Santana Row ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Valencia Santana Row

Everyone (1)
4 out of 5

Mitten in der Santana Row

Sehr gut gelegen, viele Shops in der Santana Row plus Restaurants und Bars. Plus direkt neben einem sehr grossen Shopping Center. Das Hotel ist schön, gut eingerichtet, am Abend sind von den Bar's etwas Musik und laute Gespräche der Leute zu hören. Das Zimmer ist gross und gemütlich, die Terrassentüre konnte nicht sauber verschlossen werden und wurde vom Wind immer wieder aufgedrückt = Lärm von der Strasse.

Posted by on 22 Nov 2016

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Comment from Hotel Management

25 Nov 2016 by Bonnie

Vielen Dank für Feedback zu Ihrem letzten Aufenthalt. Mit freundlichen Grüßen, Bonnie beste, General Manager

About the Hotel Valencia Santana Row

Location 355 Santana Row, San Jose, CA 95128

Renovations + Closures

The following facilities are closed on Sunday:

  • Bar/lounge

Property Features

Hotel Valencia Santana Row offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business centre and a limo/town car service are available. There are 3 meeting rooms available. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Valencia Santana Row. You'll have access to the health club at a partner property. Parking is available for a fee. A complete renovation of Hotel Valencia Santana Row was completed in October 2018. This Mediterranean San Jose hotel is smoke free.

  • 215 guestrooms or units
  • 5 levels
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Fridge (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Valet parking (surcharge)

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (11.4 km / 7.1 mi)
  • Train station: Santa Clara Station (5.3 km / 3.3 mi)
  • Parking: Free extended parking; valet parking available for a surcharge

Room Amenities

Hotel Valencia Santana Row offers 215 forms of accommodation with minibars and a safe. Beds feature premium bedding. Televisions come with pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, fridges and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Films for purchase
  • Fridge available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 9:00 AM.

Hotel Valencia Santana Row has a restaurant on site.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 8 for adults and USD 15 for children (approximately)
  • Valet parking fee: USD 35 per night
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Valencia
  • Hotel Valencia Santana Row
  • Hotel Valencia Santana Row San Jose
  • Santana Row Hotel
  • Santana Row Valencia
  • Santana Row Valencia Hotel
  • Valencia Hotel Santana Row
  • Valencia Santana Row
  • Valencia Santana Row Hotel
  • Valencia Santana Row San Jose
  • Valencia Santana Row San Jose
  • Hotel Valencia Santana Row Hotel
  • Hotel Valencia Santana Row San Jose
  • Hotel Valencia Santana Row Hotel San Jose

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.