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Hotel Valencia Santana Row

Star Rating
4 out of 5

Information

Reviews

4.4 / 5Excellent
1,168 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Santana Row Shopping Center
    2 min walk
  • Popular Location
    Winchester Mystery House
    6 min walk
  • Popular Location
    Westfield Valley Fair Shopping Mall
    7 min walk
  • Airport
    San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    10 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2019-12-12. Try updating your dates to see prices for your trip.

    About this area

    San Jose

    In the entertainment district, Hotel Valencia Santana Row is in a walkable area with good airport proximity and shopping. The area's natural beauty can be seen at Kelley Park and Alum Rock Park, while Rosicrucian Egyptian Museum and Children's Discovery Museum are cultural highlights. Check out an event or a game at SAP Center at San Jose, and consider making time for California's Great America, a top attraction not to be missed.

    What's nearby

    • Popular Location
      Santana Row Shopping Center - 2 min walk
    • Popular Location
      Winchester Mystery House - 6 min walk
    • Popular Location
      Westfield Valley Fair Shopping Mall - 7 min walk
    • Popular Location
      Rosicrucian Egyptian Museum - 5 min drive
    • Popular Location
      Santa Clara University - 6 min drive

    Getting around

    • Hamilton Station - 4 min drive
    • San Jose College Park Station - 10 min drive
    • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 13 min drive

    About this property

    Hotel Valencia Santana Row

    This hotel features a restaurant, an outdoor pool and a fitness centre. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a rooftop terrace and valet parking. All 213 rooms provide complimentary wireless Internet access, 24-hour room service and TVs. Guests will also find minibars, premium bedding and coffee/tea makers.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free extended parking
    • Valet parking: USD 24 per night
    • Limo/town car service

    Food and drink

    • Free hot/cold buffet breakfast available weekdays 6:00 AM–9:00 AM
    • 1 restaurant
    • 1 bar
    • 24-hour room service

    Things to do

    • Fitness centre
    • Outdoor pool
    • Spa services

    Family friendly

    • Dry-cleaning service
    • Laundry facilities
    • Microwave (on request)
    • Outdoor pool
    • Fridge (on request)
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Lift
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Turndown service
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • 1 meeting room
    • Business centre

    Outdoors

    • Rooftop terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • Couples dining
    • Designated smoking areas
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning
    • Hypo-allergenic bedding
    • Premium bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Bathroom (partially open)
    • Designer toiletries
    • Hairdryer
    • Shower/bathtub combination

    Entertainment

    • 50-inch TV
    • TV/satellite channels
    • pay films
    • premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave (on request)
    • Minibar
    • Fridge (on request)

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers
    • In-room massage
    • Iron/ironing board
    • Phone
    • Safe
    • Turndown service

    Nearby things to do

    Activities

    4.4

    Excellent

    5 - Excellent
    698
    4 - Good
    315
    3 - Okay
    96
    2 - Mediocre
    41
    1 - Poor
    18
    4.6
    Cleanliness
    4.4
    Service and Staff
    4.5
    Amenities
    4.5
    Property condition

    4/5 Good

    • Liked: Cleanliness, amenities, property conditions & facilities

    This is a very nice hotel in this area, except the lobby staff need to be more customer friendly , they are good but not great

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Dec 2019

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Dec 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 2 nights in Dec 2019

      3/5

      • Disliked: Cleanliness, property conditions & facilities

      The location is very convenient . This is the second year that I have stayed there and I have witnessed a noticeable difference especially in the upkeep and condition of the place ( leek in the bathtub; mirror in bathroom didn’t work; housekeeping just didn’t clean the room and left dirty towels in bathroom; I have to ask for shampoo etc because they didn’t replenish any; they didn’t clean coffee tray or replenish coffee pods; the carpet was never vacuumed, the room was dirty and there was no longer any turn down service - in other word housekeeping needs to improve a lot) . The staff was friendly and breakfast was good but given the room rates you are not getting your money’s worth.

      Stayed 3 nights in Nov 2019

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