24 Jun 2019 by General Manager
Thank you for the kind review. We hope to see you in the future. Aaron
Due to COVID-19, this property’s food and beverage options may be limited.
You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Hacienda de Leal, Ascend Hotel Collection. Self parking is free. This San Juan Bautista motel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hacienda de Leal, Ascend Hotel Collection offers 41 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and complimentary bottles of water. Beds feature Frette Italian sheets, down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free continental breakfast daily from 7 AM to 11 AM. The motel hosts a free manager's reception on selected days.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. An adult aged 18 or older must assume all liability for the booking.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitisation practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.