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4.0 out of 5

"The ambiance is very nice, The landscaping and how well the property was managed was also a plus but my only dislikes are the cabana mattress and pati ... " More

By a verified traveller on Tue 04 Jul 2023

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Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£323* Per night/room 27 Apr - 28 Apr

Premium Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Villa, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Hyatt Regency Grand Reserve Puerto Rico's beach location gets good marks from our customers. During your stay, you'll be within walking distance of Coco Beach Golf and Country Club. Free WiFi in public areas, 3 outdoor pools and 4 restaurants are available.

  • Free WiFi
  • Drinking and dining options include 4 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to facials, massages or body wraps at Rainforest Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, an outdoor tennis court and a 24-hour gym
  • Guests speak favourably about the pool and the helpful staff
  • Just a 2-minute drive from Coco Beach Golf and Country Club and 13 minutes from Carabali Rainforest Park
  • Airport shuttle service available for a fee

Hyatt Regency Grand Reserve Puerto Rico ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Grand Reserve Puerto Rico

Everyone (1)
3 out of 5
The ambiance is very nice, The landscaping and how well the property was managed was also a plus but my only dislikes are the cabana mattress and patio tables cushion seat were fifty and needs to be cleaned there were stains everywhere and the hotel needs to add more variety of food and more restaurants options after being on the resorts after 2 days you will get tired of eating the same things. Also, the property needs to step up the wait time for food it should not take 2 hours to make burgers and fries, Another suggestion is considering lowering costs on tours and excursions you are too overpriced !!

Posted by on 4 Jul 2023

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5 out of 5
Thank you for the amazing hospitality and the amazing surprise upgrade . Will be looking forward to come again . Keep up the good work and see u soon

Posted by on 14 Mar 2022

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About the Hyatt Regency Grand Reserve Puerto Rico

Location 200 Coco Beach Blvd. Highway 955-I, Río Grande, 00745

All-inclusive Details

  • Service charge not included

Property Features

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Hyatt Regency Grand Reserve Puerto Rico, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Parking is available for a fee. This 4-star Río Grande resort is smoke free.

  • 579 guestrooms or units
  • 2 levels
  • 20 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq. m of conference space
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Grand Reserve Puerto Rico offers 579 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers. This Río Grande resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Water's Edge – This restaurant serves breakfast and lunch.

Nori Asian Grill – This restaurant only serves dinner. Open daily.

Prime 787 – This restaurant only serves dinner. Open daily.

Nectar – On-site restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golfing nearby
  • Beach volleyball on site
  • Kayaking on site
  • Fishing nearby
  • Casino nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Playground on site
  • Boat tours nearby
  • Marina nearby
  • Fitness classes on site
  • Scuba diving on site
  • Hiking/biking trails nearby

Spa Services

Rainforest Spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Hyatt Regency Grand Reserve Puerto Rico offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property is not currently implementing any enhanced cleaning measures
  • No lifts
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: 18.0 per cent of room rate

The resort fee includes:

  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 20 for children
  • Airport shuttle fee: USD 96 per person (return)
  • Airport shuttle fee per child: USD 96 (return)
  • Self-parking fee: USD 16.73 per night
  • Valet parking fee: USD 27.88 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gran Melia Golf
  • Gran Melia Golf Puerto Rico
  • Gran Melia Golf Resort
  • Melia Coco Beach Puerto Rico Resort Rio Grande
  • Gran Melia Puerto Rico
  • Gran Melia Puerto Rico Golf
  • Gran Melia Resort Puerto Rico
  • Puerto Rico Golf Resort
  • Puerto Rico Gran Melia
  • Puerto Rico Gran Melia Resort
  • Gran Melia Golf Resort Puerto Rico Rio Grande
  • Gran Melia Golf Puerto Rico Rio Grande
  • Paradisus Puerto Rico
  • Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
  • Sol Melia Rio Grande
  • Gran Melia Rio Grande
  • Melia Coco Beach Puerto Rico Resort
  • Melia Coco Beach Puerto Rico Rio Grande
  • Gran Melia Golf Resort Puerto Rico
  • Melia Coco Beach Puerto Rico Resort Rio Grande
  • Melia Coco Beach Puerto Rico Rio Grande
  • Resort Melia Coco Beach Puerto Rico Rio Grande
  • Rio Grande Melia Coco Beach Puerto Rico Resort
  • Melia Coco Beach Puerto Rico Resort
  • Resort Melia Coco Beach Puerto Rico
  • Gran Melia Golf Resort Puerto Rico
  • Hyatt Regency Coco Beach Resort Rio Grande
  • Hyatt Regency Coco Beach Rio Grande
  • Hyatt Regency Coco Beach
  • Resort Hyatt Regency Coco Beach Resort Rio Grande
  • Rio Grande Hyatt Regency Coco Beach Resort Resort
  • Resort Hyatt Regency Coco Beach Resort
  • Gran Melia Golf Resort Puerto Rico
  • Melia Coco Beach Puerto Rico
  • Hyatt Regency Coco Beach Resort Rio Grande
  • Hyatt Regency Coco Beach Rio Grande
  • Hyatt Regency Coco Beach
  • Resort Hyatt Regency Coco Beach Resort Rio Grande
  • Rio Grande Hyatt Regency Coco Beach Resort Resort
  • Resort Hyatt Regency Coco Beach Resort
  • Gran Melia Golf Resort Puerto Rico
  • Melia Coco Beach Puerto Rico
  • Hyatt Regency Coco Rio Grande

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.