Skip to main content
Beginning of main content

Enter dates to see availability

Deluxe Double Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Hacienda Los Volcanes, you'll be close to Mercado Municipal San Lucas Sacatepéquez. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Hacienda Los Volcanes
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • 6.9 mi (11 km) from Casa Santo Domingo Museum and 7.3 mi (11.7 km) from Central Park
  • Airport pick-up shuttle service available for a fee

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A business centre and 300 meeting rooms are available. Event space at this hotel measures 2863 square feet (266 square metres) and includes a conference centre. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Hotel Hacienda Los Volcanes. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Villa Nueva hotel.

  • 12 guestrooms or units
  • 2863 sq ft of conference space
  • 266 sq. m of conference space
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Hotel Hacienda Los Volcanes offers 12 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 36-inch flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers. This Villa Nueva hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Private outdoor space
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

Guests are served a free local cuisine breakfast daily from 7:00 AM to 11:00 AM.

Hacienda Los Volcanes – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Late-night fare is available from room service (during limited hours).

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hotel Hacienda Los Volcanes offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person
  • Airport shuttle fee per child: USD 10 (up to 12 years old)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HOTEL HACIENDA LOS VOLCANES Hotel San Mateo Milpas Altas
  • HOTEL HACIENDA LOS VOLCANES Hotel
  • HOTEL HACIENDA LOS VOLCANES San Mateo Milpas Altas
  • Hacienda Los Volcanes
  • Hacienda Los Volcanes Nueva
  • Hotel Hacienda Los Volcanes Hotel
  • Hotel Hacienda Los Volcanes Villa Nueva
  • Hotel Hacienda Los Volcanes Hotel Villa Nueva

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.ebookers.com/Villa-Nueva-Hotels-Hotel-Hacienda-Los-Volcanes.h36372356-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Villa-Nueva-Hotels-Hotel-Hacienda-Los-Volcanes.h36372356-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Villa-Nueva-Hotels-Hotel-Hacienda-Los-Volcanes.h36372356-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.