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4.0 out of 5

"Nice little hotel, right next to the goumet 31 de Agosto street. Everything was good, they have makeup all toiletries including remover sheet, hand cr ... " More

By a verified traveller on Thu 15 Feb 2018

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Basic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£152* Per night/room 31 Aug - 1 Sep

Urban familiar terraza

Bed Count 1 King Bed Maximum Occupancy 4 Max

Familiar vistas laterales bahía

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Apartment, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel SANSEbay. During your stay, you're just a quick walk from Basilica of Saint Mary of the Chorus. Free WiFi in public areas, a coffee shop/cafe and a snack bar/deli are available.

  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the overall condition of the property and the location
  • Steps from Basilica of Saint Mary of the Chorus and Monte Urgull
  • Airport shuttle service available for a fee

Hotel SANSEbay ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel SANSEbay

Everyone (1)
4 out of 5

nice small hotel

Pros: location
Cons: hair conditioner please
Location: best pintxos
Nice little hotel, right next to the goumet 31 de Agosto street. Everything was good, they have makeup all toiletries including remover sheet, hand cream and facial mask but no hair conditioner?

Posted by on 15 Feb 2018

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Comment from Hotel Management

4 Apr 2018 by SANSEbay Team

We are very pleased to hear that you liked your stayed in SANSEbay Hotel. We also do have hair conditioning, sorry for the mistake. Hope to see you again at SANSEbay. Best regards!

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour or ticket assistance, and multilingual staff are also featured at Hotel SANSEbay. Parking is available for a fee. This 3.5-star San Sebastián hotel is smoke free.

  • 27 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: San Sebastian Amara Station (1.1 km / 0.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel SANSEbay offers 27 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access.

  • Minibar
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Luxury bedding
  • Shower
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to noon.

Bar Urgul – On-site bar.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Canoeing nearby
  • Motor boating nearby
  • Surfing/boogie boarding nearby
  • Hot springs nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Boat tours nearby
  • Marina nearby
  • Bicycle rentals on site
  • Surfing lessons: Nearby
  • Kayaking nearby
  • Swimming nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival.

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Guests must provide a copy of their passport in advance
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property Registry Number – HSS00830
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 8 and EUR 20 for adults, and EUR 8 and EUR 20 for children (approximately)
  • Airport shuttle fee: EUR 150.00 per vehicle
  • Self-parking fee: EUR 30 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel SANSEbay San Sebastian
  • SANSEbay San Sebastian
  • SANSEbay
  • Hotel SANSEbay Hotel
  • Hotel SANSEbay San Sebastián
  • Hotel SANSEbay Hotel San Sebastián

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.