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4.5 out of 5

"Nice to know what you're getting with NH. Clean, high standard, and excellent amenities. Thanks! " More

By a verified traveller on Wed 23 Aug 2017

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Standard Room (Extra Bed 2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£54* Per night/room 26 Feb - 27 Feb

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room (Extra Bed 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room (Extra Bed 2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room (Extra Bed 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The comfortable rooms at NH Collection San Sebastián Aránzazu get high marks from our customers. During your stay, you're just a quick walk from Ondarreta Beach. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. Built in 1992, this 4-star hotel has 180 rooms over 5 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Kukuarri
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the comfortable guestrooms and the location
  • Within a 15-minute walk of Concha Beach and Ondarreta Beach
  • Cats and dogs welcome for a fee

NH Collection San Sebastián Aránzazu ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for NH Collection San Sebastián Aránzazu

Everyone (1) Couples (3)
5 out of 5
Nice to know what you're getting with NH. Clean, high standard, and excellent amenities. Thanks!

Posted by on 23 Aug 2017

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Comment from Hotel Management

27 Aug 2017 by Alaitz Mendoza- Guest Relations

Thank you so much for your comment about your experience with us. We will be delighted to welcome you again in next visits. Do not hesitate to contact us if you need anything, it will be a pleasure to help you. Best regards

5 out of 5

Imressive

We spent two very agreable nights at this hotel. We found the staff helpful at all times. The facilities were fine - a good bar, excellent breakfast to satisfy all tastes, good location a short walk from the bay. The room was clean, spacious and comfortable. All in all a tick in the box!

Posted by on 28 Aug 2015

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4 out of 5
Siisti hotelli ja huoneet. Ystävällinen henkilökunta. Otettiin aamiainen yhtenä päivänä (23,50€/hlö), eli kahdelta lähemmäs 50€. Tuolla hinnalla olisi lähikahviloissa syönyt viitenä aamuna kahden hengen maittavan aamiaisen. Rantaan matkaa npin 7min kävellen rauhassa, keskustaan noin 30min. Sjosittelen ostamaan tourist infosta, joko kuuden, tai 12. matkan lipun busseihin, jos ei halua joka päivä kävellä keskustaan ja vanhaabkaupunkiin. Viimeisenä päivänä tilasimme ruokaa room servicestä, mutta emme saaneet sitä mitä tilattiin. Tämä johtui, koska maassa oli koronavirus hälytys, mutta olisi ollut kiva, että se kerrotaan meille puhelimessa. Saimme vielä yhden extra tunnin ilmaiseksi viimeisenä päivänä ja saimme myös jättää tavarat siihen asti, kunnes lähdimme kentälle. Kokonaisuutena hyvä hotelli! Suosittelen!

Posted by , from Helsinki on 18 Mar 2020

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Comment from Hotel Management

18 Mar 2020 by Mireia Garriga - Guest Relations

Hyvää huomenta dear Julia, I would like to thank you for taking the time to share your stay in Nh Collection Aránzazu. We are happy to learn that overall you had an good stay with. We would like to apologize for not mentioning the reduced offer of Room Service, we take note of your comment in order to improve our service. We look forward to welcoming you back in the near future. Näkemiin!

4 out of 5
Sehr gutes Personal. Parking im Hotel sehr teuer Euro 23.00 pro Tag und dunkles Parkhaus und schwierig zum hinunter und hinsuf zu fahren. Gleiche Spur für beide Richtungen.

Posted by on 10 Jun 2019

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Comment from Hotel Management

14 Jun 2019 by Alaitz Mendoza-Guest Relations

Thank you so much for your comment about the stay with us. We will be delighted to welcome you again in next visits, do not hesitate to contact us, we are at your disposal. Best regards,

About the NH Collection San Sebastián Aránzazu

Location Vitoria-Gasteiz 1, San Sebastian, Gipuzkoa 20018

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. Event space at this hotel measures 734 square feet (68 square metres) and includes conference rooms. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly NH Collection San Sebastián Aránzazu. For a fee, parking is available. A complete renovation of NH Collection San Sebastián Aránzazu was completed in May 2015. This 4-star San Sebastian hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 5 levels
  • 734 sq ft of conference space
  • 68 sq. m of conference space
  • Built in 1992
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Sebastian (EAS) (25.1 km / 15.6 mi)
  • Train station: San Sebastian Amara Station (3 km / 1.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH Collection San Sebastián Aránzazu offers 180 forms of accommodation with minibars and a safe. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 5 AM to 10:30 AM.

Kukuarri – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 35 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 55 lbs Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property Registry Number – H.SS.00565
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
  • Self-parking fee: EUR 23 per night
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • NH Aranzazu
  • NH Aranzazu Hotel
  • NH Aranzazu San Sebastian
  • Nh Aranzazu Hotel San Sebastian - Donostia
  • NH Collection San Sebastián Aránzazu Hotel
  • NH Collection San Sebastián Aránzazu Hotel
  • Collection San Sebastián Aránzazu Hotel
  • NH Collection San Sebastián Aránzazu
  • Collection San Sebastián Aránzazu
  • NH Collection San Sebastián Aránzazu San Sebastian
  • Nh Aranzazu San Sebastián Donostia
  • NH Collection San Sebastián Aránzazu Hotel San Sebastian

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.