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3.7 out of 5

"The hotel is in the centre of the town, near of the old town and La Concha beach. " More

By a verified traveller on Mon 24 Feb 2020

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Basic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£82* Per night/room 23 Jun - 24 Jun

Junior Suite (3 A)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Junior Suite (2 A)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Basic Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Triple Room (2 A + 1 N)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Triple Room (3 A)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Sercotel Hotel Europa's beach location. During your stay, you're just a quick walk from Concha Beach. Features include free WiFi in public areas, plus a restaurant and a bar. Built in 1990, this 3-star hotel has 65 rooms over 6 floors. All rooms offer free WiFi and Smart TVs.

  • Air-conditioned rooms with Smart TVs, minibars and room service
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the area's walkability and the beach
  • Just a 5-minute walk from Concha Beach and a 2-minute drive from Ondarreta Beach

Sercotel Hotel Europa ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sercotel Hotel Europa

Everyone (3) Family (2)
3 out of 5

Posted by on 10 Mar 2020

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Comment from Hotel Management

10 Mar 2020 by Guest Relations Manager

Estimado cliente, muchas gracias por su valoración! Un saludo,

5 out of 5
The hotel is in the centre of the town, near of the old town and La Concha beach.

Posted by on 24 Feb 2020

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Comment from Hotel Management

9 Mar 2020 by Guest Relations Manager

Dear guest, Thank you for the great review of our hotel! What a wonderful review of yours! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Manager

4 out of 5
Great location- close to beach and old town. Clean hotel. Pleasant staff. The only complaint I have was the noise from the elevator and corrider could be heard in the room but I would recommend for a short stay.

Posted by , from waterford on 21 May 2018

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3 out of 5

Stay elsewhere if possible.

Pros: The check in staff were friendly. The location was excellent also.
Cons: It badly needs to be renovated. Breakfast also was not worth the extra expense.
Location: Good location.

Posted by on 30 Oct 2016

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3 out of 5

Good family hotel

Excellent location and spacious but basic room. Breakfast good but staff could have had a friendlier demeanor

Posted by on 22 Oct 2015

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4 out of 5

Gutes Hotel mit zentralem Standort

Pros: Perfekter Service des Personals, mehrsprachig.
Location: Zwei Strassen vom Strand entfernt. Ideal für Stadtbesichtigung zu Fuss.
Perfekter Service des Personals, kleine aber sehr gepflegte Zimmer. Idealer Ausgangsort zur Stadtbesichtigung. Zimmer vorzugsweise nicht zur Einfallsstrasse nehmen. Grosszügiges Frühstücksbuffet. Preis für das Frühstück mit € 19.00 beurteile ich als zu hoch.

Posted by , from Baden, Schweiz on 11 May 2018

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Sercotel Hotel Europa. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Sercotel Hotel Europa was completed in March 2018. This 3-star San Sebastian hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 6 levels
  • Built in 1990
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: San Sebastian (EAS) (21.2 km / 13.2 mi)
  • Train station: San Sebastian Amara Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sercotel Hotel Europa offers 65 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11 AM.

On-site venue – This restaurant specialises in Basque cuisine and only serves lunch.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • In-room accessibility
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Staff at the property wear personal protective equipment and guests are provided with hand sanitiser. Contactless checkout is available. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property Registry Number – HSS00550
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 13.5 and EUR 13.5 for adults, and EUR 13.5 and EUR 13.5 for children (approximately)
  • Covered self-parking fee: EUR 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sercotel Hotel Europa San Sebastian
  • Husa Europa Hotel
  • Husa Europa Hotel San Sebastian
  • Husa Europa San Sebastian
  • Husa Europa Hotel San Sebastian - Donostia
  • Sercotel Europa San Sebastian
  • Husa Europa San Sebastián Donostia
  • Sercotel Europa
  • Hotel Sercotel Europa
  • Husa Europa
  • Sercotel Hotel Europa Hotel
  • Sercotel Hotel Europa San Sebastian
  • Sercotel Hotel Europa Hotel San Sebastian

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.