17 May 2019 by Diana L - Hospitality Manager
Dear Guest, Thank you very much for your positive feedback from your stay with us. We are delighted to know that our gastronomy offer and entertainment, contributed to make your stay first class! Kind Regards
3 Sep 2018 by Almudena G. - Hospitality Manager
Dear Craig, We were delighted to have the opportunity to have you here. Thus, we would love to thank you for choosing us as your Hotel & Resort and for sharing your genuine insight brushing up on every extent of your stay. Your suggestions will be carefully considered. Bedding can be changed every day if requested in hanging the small sign. Thus, inflatables are not allowed for the best safe bathing. Our kind staff would be very pleased to have the chance to see get back in the future, so that we can entirely convince of our very high standards. With best regards, Almudena García Hospitality Manager
26 May 2017 by Isabell Dawils Social Media
Dear Jenna Brace, thank you so much for staying in Grand Palladium White Island and for sharing your experience with us. We feel very proud to know that you have found our staff amazing. We want you to feel great while beeing with us so it is nice to know we have succeeded. Thank you for recommeding our hotel. We would love to welcome you again soon. Have a nice day Isabell Dawils Social Media
27 Sep 2016 by Kimia R. - Hospitality Manager
Dear Jacob, Thank you for choosing the Grand Palladium White Island Resort & Spa for this holiday, and for taking the time to share a good review about it. I am pleased that you liked our all- inclusive program. We hope to welcome you back with us in future. Kindest regards,
14 Oct 2023 by Fer Bouchar, Smile Manager
Sehr geehrter Ferenc,haben Sie vielen Dank für Ihren netten Kommentar zu unserem Hotel.Es freut uns sehr, dass Ihnen unsere große Anlage mit vielen Möglichkeiten zum Verweilen gefallen hat. Wir sind stolz darauf, unseren Gästen eine Vielzahl von Bars und Restaurants zur Verfügung zu stellen und schätzen Ihre Anerkennung dafür.Wir freuen uns auch, dass Sie die Nähe zum Flughafen und die gute Verkehrsanbindung nach Ibiza-Stadt geschätzt haben. Unsere Lage ermöglicht es unseren Gästen, sowohl die Ruhe und Entspannung als auch das pulsierende Nachtleben der Insel zu genießen.Wir würden uns sehr freuen, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen!Mit besten Grüßen,Fer Bouchar, Smile Manager
8 Oct 2023 by David Filgueira, Duty Resort Manager
Sehr geehrter Stefan,danke für Ihr Feedback zu unserem Hotel.Es freut uns, dass Sie unsere Hotelanlage und den Service schätzen. Wir bedauern jedoch, dass Sie die Auswahl und Abwechslung beim Essen als eingeschränkt empfunden haben. Wir bieten täglich verschiedene Gerichte in unseren sechs Restaurants an, um unseren Gästen eine vielfältige Auswahl zu bieten. Bezüglich der Zimmer und der Geräuschkulisse möchten wir darauf hinweisen, dass wir kürzlich eine Renovierung vorgenommen haben, um den Komfort unserer Gäste zu verbessern. Wir nehmen Ihr Feedback ernst und werden es an unser Team weitergeben, um unseren Service stetig zu verbessern.Alles Gute und bis bald!David Filgueira, Duty Resort Manager
29 Sep 2023 by David Filgueira, Duty Resort Manager
Sehr geehrter Benjamin,vielen Dank für Ihre Bewertung und dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.Es freut uns zu hören, dass Ihnen unser Service gefallen hat. Wir bedauern jedoch, dass Sie mit der Sauberkeit und dem Zustand Ihres Zimmers unzufrieden waren. Wir legen großen Wert auf die Sauberkeit und den Komfort unserer Zimmer, daher werden wir Ihre Anmerkungen an unser Housekeeping-Team weitergeben, um sicherzustellen, dass solche Probleme in Zukunft vermieden werden.Wir möchten uns auch für Ihre Unzufriedenheit mit unserem All-inclusive-Angebot entschuldigen. Wir bieten eine Vielzahl von Restaurants und Speisen an, um den unterschiedlichen Geschmäckern unserer Gäste gerecht zu werden. Es tut uns leid, dass wir in Ihrem Fall nicht Ihren Erwartungen entsprochen haben. Ihre Meinung ist uns wichtig und wir werden Ihre Anmerkungen zur Verbesserung unserer Speisen und Getränke berücksichtigen.Bitte beachten Sie, dass wir ein vielfältiges Angebot für verschiedene Gäste haben, einschließlich Familien, Paare und Gruppen von Freunden. Wir bemühen uns, eine angenehme Atmosphäre für alle unsere Gäste zu schaffen und bedauern, dass Sie das Hotel als Partyhotel empfunden haben.Wir hoffen, dass Sie uns trotz Ihrer Erfahrungen eine weitere Chance geben, um Ihnen einen angenehmen Aufenthalt zu bieten. Mit freundlichen Grüßen,David Filgueira, Duty Resort Manager
3 Jul 2023 by David Filgueira, Duty Resort Manager
Dear William,Thank you for your kind feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on future occasions. Best wishes,David Filgueira, Duty Resort Manager
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Not included
Grand Palladium White Island Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Grand Palladium White Island Resort & Spa - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A business centre and 5 meeting rooms are available. A kids' pool, a health club, and a steam room are also featured at the luxury Grand Palladium White Island Resort & Spa - All Inclusive. For a fee, parking is available. Smoking is allowed in designated areas at this Mediterranean Sant Josep de sa Talaia property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Grand Palladium White Island Resort & Spa - All Inclusive offers 430 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Memory foam beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Sant Josep de sa Talaia property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
Sa Prunera – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Portofino – This restaurant only serves dinner. Open daily.
La Sal – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
La Doña – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Il Palazzo – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
24-hour room service is available.
4 outdoor tennis courts and a health club are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Zentropia Palladium Spa & Wellness. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.