4.1 out of 5

"Hotel is great, I have been multiple times and although it’s been upgraded I still think it lacks the final touches. Rooms aren’t that big and no sto ... " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

The nightlife around Grand Palladium White Island Resort & Spa - All Inclusive 24h gets good marks from our customers. During your stay, you're just a quick walk from Bossa Beach. Free self-parking, 4 outdoor pools and 5 restaurants are available. This 5-star resort has 430 rooms. Free WiFi and furnished balconies/patios are available in all rooms.

  • Air-conditioned rooms with furnished balconies or patios, iPod docking stations and 24-hour room service
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Sa Prunera, one of the property's 5 restaurants and 3 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to body treatments, hydrotherapy or massages at the spa
  • Services include babysitting, a free kids' club and concierge services
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the clean guestrooms and the family-friendly amenities
  • Just a 1-minute drive from Bossa Beach and 7 minutes from Las Salinas Beach

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Double Room (Lateral sea view)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Deluxe Room (Frontal sea view)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Superior Room (2 + 2)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Grand Palladium White Island Resort & Spa - All Inclusive 24h ratings based on 18 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Palladium White Island Resort & Spa - All Inclusive 24h

Everyone (7) Couples (4) Family (1) Friends (2)
5 out of 5
Thia was a great resort with great food and entertainment

Posted by on 16 May 2019

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Comment from Hotel Management

17 May 2019 by Diana L - Hospitality Manager

Dear Guest, Thank you very much for your positive feedback from your stay with us. We are delighted to know that our gastronomy offer and entertainment, contributed to make your stay first class! Kind Regards

4 out of 5

Always for me but not for everyone

Hotel is great, I have been multiple times and although it’s been upgraded I still think it lacks the final touches. Rooms aren’t that big and no storage. Cleaners don’t always replace sheets and pillows etc. Food is average at best. The shows aren’t like they used to be. Need to go on longer and have less outside acts. The resort hs everything however is a little all over the place. Al a carte booking system is ridiculous and once you get to the meal, not worth the wait. Never enough sunbeds and people seem to literally leave a towel and never use the bed! But.... the vibe is great, the staff are positive and friendly, resort as a whole is clean - perhaps just not always the rooms, the drinks are good, the pools are clean, lifeguards save lives, waiters wait. It seems like more negatives than positives, but I think as a whole, I’d rate it 4 star and 7/10 every time. Never less, occasionally higher at its peak. Oh, and inflatables should be allowed! Don’t bother packing any, I wasted tonnes of money and breath and we weren’t allowed to use them! The literally just take up more room/balcony space!

Posted by , from Nottingham on 2 Sep 2018

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Comment from Hotel Management

3 Sep 2018 by Almudena G. - Hospitality Manager

Dear Craig, We were delighted to have the opportunity to have you here. Thus, we would love to thank you for choosing us as your Hotel & Resort and for sharing your genuine insight brushing up on every extent of your stay. Your suggestions will be carefully considered. Bedding can be changed every day if requested in hanging the small sign. Thus, inflatables are not allowed for the best safe bathing. Our kind staff would be very pleased to have the chance to see get back in the future, so that we can entirely convince of our very high standards. With best regards, Almudena García Hospitality Manager

5 out of 5

Fabulous Time

The staff were amazing, couldn't do enough for you. Will definitely recommend it to others.... Can't wait to go back!

Posted by , from RCT on 24 May 2017

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Comment from Hotel Management

26 May 2017 by Isabell Dawils Social Media

Dear Jenna Brace, thank you so much for staying in Grand Palladium White Island and for sharing your experience with us. We feel very proud to know that you have found our staff amazing. We want you to feel great while beeing with us so it is nice to know we have succeeded. Thank you for recommeding our hotel. We would love to welcome you again soon. Have a nice day Isabell Dawils Social Media

5 out of 5

Amazing hotel in great location!!!!

The best all inclusive hotel on the playa den bossa

Posted by , from Manchester on 7 Aug 2016

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Comment from Hotel Management

27 Sep 2016 by Kimia R. - Hospitality Manager

Dear Jacob, Thank you for choosing the Grand Palladium White Island Resort & Spa for this holiday, and for taking the time to share a good review about it. I am pleased that you liked our all- inclusive program. We hope to welcome you back with us in future. Kindest regards,

5 out of 5

excellent holiday

the hotel was of an excellent standard and the staff,service,amenities and food was faultless and I would certainly recommend this hotel.

Posted by on 17 May 2015

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5 out of 5

best holiday ever!

Staff were amazing. Events team made sure that every minute was entertaining. Rooms clean. Food plentiful. Location great (apart from lots of plane noise as right next to airport). A mixture of all ages made this a very pleasurable stay. Would come again and recommend to anyone x

Posted by on 28 Sep 2014

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4 out of 5
Zum Teil kein Wasser in den WC Anlagen bzw.am Hähne

Posted by on 20 Jul 2019

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Comment from Hotel Management

21 Jul 2019 by Diana L - Hospitality Manager

Sehr geehrter kunde, Vielen Dank, dass Sie Ihre Erfahrungen im Grand Palladium White Island Resort &Spa teilen, um zur ständigen Verbesserung unseres Services beizutragen. Wir bedauern aufrichtig, dass wir Ihre Erwartungen bei dieser Gelegenheit nicht erfüllt haben. Wir hoffen, dass Sie uns die Gelegenheit geben, Sie wieder im Grand Palladium White Island Resort &Spa zu begrüßen. Mit freundlichen Grüßen,

4 out of 5
Super Lage. Alles etwas in die Jahre gekommen. Freundliches Personal im Restaurant und an der Bar. Abwechslungsreiches Essen.

Posted by on 20 Jul 2019

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Comment from Hotel Management

21 Jul 2019 by Diana L - Hospitality Manager

Sehr geehrter kunde, Wir sind sehr dankbar und erfreut und möchten, dass Sie wissen , dass Sie so einen wundervollen Urlaub im Grand Palladium White Island verbracht haben. Jedes Department und unser ganzer Service ist darauf bedacht Ihnen ein qualitatives Erlebnis zu erbringen. Es ist schön so ein tolles Ergebnis zu erhalten, Das ist für uns ein erflogreiches Ergebnis.Wie möchten uns nochmals bei Ihnen bedanken und hoffen, dass wir Sie bald wieder bei uns begrüssen dürfen.

4 out of 5
personnel toujours très aimable et souriant... Jolie chambre mais propreté à améliorer pour un hôtel 5 étoiles !

Posted by on 18 Jul 2019

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Comment from Hotel Management

19 Jul 2019 by Diana L - Hospitality Manager

Cher client, Merci beaucoup d'avoir choisi notre hôtel en vacances et de partager votre expérience au Grand Palladium White Island sur Expedia. Nous sommes très reconnaissants pour vos gentils mots sur tous les aspects mentionnés et pour votre commentaire à propos de notre personnel. Nous regrettons de ne pas avoir répondu à vos attentes dans tous les aspects, comme nous l'aurions souhaité. En ce qui concerne aux suggestions, nous apprécions vos commentaires que seront prises en compte dans notre programme d'amélioration continue. A l`attente d`avoir l'occasion de vous accueillir bientôt et de vous surprendre de manière plus positive. Meilleures salutations,

4 out of 5
-hotel gut -essen gut -personal und service nicht gut: keine infos erhalten betreffend hotel angebote (yoga, wassergym etc) oder infos betreffend restaurant -latecheckout nicht gut: musste zuerst abgeklärt werden ob wir ein latecheckout machen konnten (75 euro bis 18 uhr) obwohl wir es schon 5 tage zuvor gesagt haben (mit babyunterwegs) -babybrei angebot gut (haben dies alleine erfahren, keine infos vom personal)

Posted by on 6 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Diana L - Hospitality Manager

Sehr geehrter Kunde, Vielen Dank, dass Sie Ihre Erfahrungen im Grand Palladium White Island Resort &Spa teilen, um zur ständigen Verbesserung unseres Services beizutragen. Wir bedauern aufrichtig, dass wir Ihre Erwartungen bei dieser Gelegenheit nicht erfüllt haben. Wir hoffen, dass Sie uns die Gelegenheit geben, Sie wieder im Grand Palladium White Island Resort &Spa zu begrüßen. Mit freundlichen Grüßen,

About the Grand Palladium White Island Resort & Spa - All Inclusive 24h

Location C/ Playa d'en Bossa s/n, Sant Josep de sa Talaia, Ibiza 07817

All-inclusive Details

  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • All available beverages included
  • Minibar (all beverages included)
  • Surcharge for premium or imported non-alcoholic beverages

Property Features

Grand Palladium White Island Resort & Spa - All Inclusive 24h offers its guests a full-service spa, 4 the outdoor swimming pools, a fitness centre, and a kid's pool. There are 5 restaurants and 2 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 3 bars/lounges. You'll find a business centre on site. There are 5 meeting rooms available. A nightclub, spa services, and a free kid's club are also featured at the luxury Grand Palladium White Island Resort & Spa - All Inclusive 24h. Free self parking is available. This 5-star Sant Josep de sa Talaia resort is smoke free.

  • 430 guestrooms or units
  • 5 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • 2 coffee shops
  • Nightclub
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools -4
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts -4
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ibiza (IBZ) (4.4 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Grand Palladium White Island Resort & Spa - All Inclusive 24h offers 430 forms of air-conditioned accommodation with iPod docking stations and minibars. Rooms open to furnished balconies or patios. A pillow menu is available. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and a hairdryer. This Sant Josep de sa Talaia resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio (furnished)
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Sa Prunera – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Sports Bar – This restaurant serves breakfast, lunch and dinner. Open 24 hours. Open daily.

Portofino – This buffet restaurant only serves lunch.

La Doña – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.

Il Palazzo – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.

24-hour room service is available.

Nearby Activities

4 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

  • Playground on site
  • Miniature golf on site
  • Fitness classes on site
  • Volleyball on site
  • Beach volleyball on site
  • Archery on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Grand Palladium White Island Resort & Spa - All Inclusive 24h

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 2.20 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Grand Palladium White Island Resort All Inclusive
  • Grand Palladium White Island Sant Josep de sa Talaia
  • Grand Palladium White Island

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.