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4.0 out of 5

"Thia was a great resort with great food and entertainment " More

By a verified traveller on Thu 16 May 2019

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Hotel Description

Grand Palladium White Island Resort & Spa - All Inclusive 24h's great location gets high marks from our customers. During your stay, you're just a quick walk from Bossa Beach. Free WiFi in public areas, free self-parking and 4 outdoor pools are available. Built in 1986, this 5-star resort has 430 rooms. Enjoy your stay with amenities like free WiFi and a furnished balcony/patio in each room.

  • Air-conditioned rooms with furnished balconies or patios, iPod docking stations and 24-hour room service
  • Free WiFi
  • Free uncovered self-parking
  • Enjoy international cuisine at Sa Prunera, one of the property's 5 restaurants and 3 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to body treatments, hydrotherapy or massages at Zentropia
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes 4 outdoor tennis courts, a health club and mini golf
  • Guests speak favourably about the clean guestrooms and the beach
  • Just a 1-minute drive from Bossa Beach and 7 minutes from Dalt Vila

Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£286* Per night/room 1 Jul - 2 Jul

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Double Room (Lateral sea view)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Deluxe Room (Frontal sea view)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Superior Room (2 + 2)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Double Room Single Use

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Grand Palladium White Island Resort & Spa - All Inclusive 24h ratings based on 21 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Palladium White Island Resort & Spa - All Inclusive 24h

Everyone (8) Couples (5) Family (1) Friends (2)
5 out of 5
Thia was a great resort with great food and entertainment

Posted by on 16 May 2019

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Comment from Hotel Management

17 May 2019 by Diana L - Hospitality Manager

Dear Guest, Thank you very much for your positive feedback from your stay with us. We are delighted to know that our gastronomy offer and entertainment, contributed to make your stay first class! Kind Regards

4 out of 5

Always for me but not for everyone

Hotel is great, I have been multiple times and although it’s been upgraded I still think it lacks the final touches. Rooms aren’t that big and no storage. Cleaners don’t always replace sheets and pillows etc. Food is average at best. The shows aren’t like they used to be. Need to go on longer and have less outside acts. The resort hs everything however is a little all over the place. Al a carte booking system is ridiculous and once you get to the meal, not worth the wait. Never enough sunbeds and people seem to literally leave a towel and never use the bed! But.... the vibe is great, the staff are positive and friendly, resort as a whole is clean - perhaps just not always the rooms, the drinks are good, the pools are clean, lifeguards save lives, waiters wait. It seems like more negatives than positives, but I think as a whole, I’d rate it 4 star and 7/10 every time. Never less, occasionally higher at its peak. Oh, and inflatables should be allowed! Don’t bother packing any, I wasted tonnes of money and breath and we weren’t allowed to use them! The literally just take up more room/balcony space!

Posted by , from Nottingham on 2 Sep 2018

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Comment from Hotel Management

3 Sep 2018 by Almudena G. - Hospitality Manager

Dear Craig, We were delighted to have the opportunity to have you here. Thus, we would love to thank you for choosing us as your Hotel & Resort and for sharing your genuine insight brushing up on every extent of your stay. Your suggestions will be carefully considered. Bedding can be changed every day if requested in hanging the small sign. Thus, inflatables are not allowed for the best safe bathing. Our kind staff would be very pleased to have the chance to see get back in the future, so that we can entirely convince of our very high standards. With best regards, Almudena García Hospitality Manager

5 out of 5

Fabulous Time

The staff were amazing, couldn't do enough for you. Will definitely recommend it to others.... Can't wait to go back!

Posted by , from RCT on 24 May 2017

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Comment from Hotel Management

26 May 2017 by Isabell Dawils Social Media

Dear Jenna Brace, thank you so much for staying in Grand Palladium White Island and for sharing your experience with us. We feel very proud to know that you have found our staff amazing. We want you to feel great while beeing with us so it is nice to know we have succeeded. Thank you for recommeding our hotel. We would love to welcome you again soon. Have a nice day Isabell Dawils Social Media

5 out of 5

Amazing hotel in great location!!!!

The best all inclusive hotel on the playa den bossa

Posted by , from Manchester on 7 Aug 2016

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Comment from Hotel Management

27 Sep 2016 by Kimia R. - Hospitality Manager

Dear Jacob, Thank you for choosing the Grand Palladium White Island Resort & Spa for this holiday, and for taking the time to share a good review about it. I am pleased that you liked our all- inclusive program. We hope to welcome you back with us in future. Kindest regards,

5 out of 5

excellent holiday

the hotel was of an excellent standard and the staff,service,amenities and food was faultless and I would certainly recommend this hotel.

Posted by on 17 May 2015

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5 out of 5

best holiday ever!

Staff were amazing. Events team made sure that every minute was entertaining. Rooms clean. Food plentiful. Location great (apart from lots of plane noise as right next to airport). A mixture of all ages made this a very pleasurable stay. Would come again and recommend to anyone x

Posted by on 28 Sep 2014

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4 out of 5

Posted by on 30 Oct 2019

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4 out of 5
Die Grosszügigkeit der Anlage und die Nähe zum Meer ist ein Plus.

Posted by on 20 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by Diana L - Hospitality Manager

Dear guest, Thank you so much for booking with us and sharing your amazing feedback! Looking forward to welcome you back again soon! Warmest Regards,

3 out of 5
Grundsätzlich alles OK. Nur liegen am Motrhem um 08:00 Uhr bei allen Poolbetten schon HAndtücher und ist es unmöglich sich irgendwo hinzulegen.

Posted by on 27 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Diana L - Hospitality Manager

Sehr Geehrte Gast, Wir bedanken uns bei Ihnen dafür, dass Sie freundlicherweise Ihren Eindrück Ihres Aufenthaltes mitteilten. Es wird verprochen, dass Ihre obergennante Meinung für nützliche Info mit Aufmerksamkeit gehalten wird, die korrekte Richtung weiterzulaufen. Mit freundlichen Grüssen

4 out of 5
Zum Teil kein Wasser in den WC Anlagen bzw.am Hähne

Posted by on 20 Jul 2019

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About the Grand Palladium White Island Resort & Spa - All Inclusive 24h

Location C/ Playa d'en Bossa s/n, Sant Josep de sa Talaia, Ibiza 07817

Renovations + Closures

This property is closed from 23 April 2020 to 30 June 2020 (dates subject to change).

All-inclusive Details

  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • All available beverages included
  • Minibar (all beverages included)
  • Surcharge for premium or imported non-alcoholic beverages

Property Features

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Grand Palladium White Island Resort & Spa - All Inclusive 24h, you can cool off in one of the 4 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants and 2 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a free kid's club, a kids' pool and outdoor tennis courts. Free self parking is available. This 5-star Sant Josep de sa Talaia resort is smoke free.

  • 430 guestrooms or units
  • 5 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • 2 coffee shops
  • Built in 1986
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -4
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts -4
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ibiza (IBZ) (4.4 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Grand Palladium White Island Resort & Spa - All Inclusive 24h offers 430 forms of air-conditioned accommodation with iPod docking stations and minibars. Rooms open to furnished balconies or patios. A pillow menu is available. 42-inch Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Sant Josep de sa Talaia resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2015.

  • Private balcony or patio (furnished)
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Pillow options
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Sa Prunera – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Sports Bar – This restaurant serves breakfast, lunch and dinner. Open 24 hours. Open daily.

Portofino – This buffet restaurant only serves lunch. Open daily.

La Doña – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.

Il Palazzo – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

4 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Fitness classes on site
  • Volleyball on site
  • Beach volleyball on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Zentropia. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Grand Palladium White Island Resort & Spa - All Inclusive 24h

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No pets or service animals allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Palladium White Island Resort All Inclusive
  • Grand Palladium White Island Sant Josep de sa Talaia
  • Grand Palladium White Island
  • Pallaum White Inclusive 24h t

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.