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4.7 out of 5

"This was our sixth visit to the Hipocampo Palace and each year it improves with subtle improvements to what is a great holiday location. You can't go ... " More

By a verified traveller on Mon 29 May 2017

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Hotel Description

Our customers tell us they enjoy Hipotels Hipocampo Palace & Spa's walkable location. During your stay, you'll be close to Cala Millor Beach. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa. Built in 1997, this 5-star hotel has 203 rooms over 5 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, satellite TV and minibars
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body treatments, aromatherapy or body wraps at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes 6 outdoor tennis courts, a fitness centre and a steam room
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Airport shuttle service available for a fee

Suite

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Suite (3 adults)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Suite (2 adults + 1 child)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Double Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Hipotels Hipocampo Palace & Spa ratings based on 13 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hipotels Hipocampo Palace & Spa

Everyone (10) Couples (2)
5 out of 5

Great hotel with fantastic meal options

This was our sixth visit to the Hipocampo Palace and each year it improves with subtle improvements to what is a great holiday location. You can't go wrong with this venue

Posted by , from Chester UK on 29 May 2017

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Comment from Hotel Management

16 Jun 2017 by Deputy Manager

Dear Robin, Thank you very much for your great review and for your sixt visit at our hotel. It is always a pleasure to know that you have enjoyed your holidays at the Hipocampo Palace & Spa. We hope, that we get the opportunity to welcome you back to our hotel very son for the seventh time. Best regards, Xavier Gornals Deputy Manager

5 out of 5
Hallenbad in Wellnesszone dürfte ein wenig grösser sein und Kinderfrei

Posted by on 25 Oct 2019

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Comment from Hotel Management

27 Oct 2019 by Subdirektor

Sehr geehrte Gäste, vielen Dank für Ihre sehr gute Bewertung und Ihren Aufenthalt bei uns im HIPOTELS Hipocampo Palace & Spa. Wir hoffen, dass Sie sich bei uns wohl gefühlt haben und danken für Ihre Anmerkung bezüglich unseres Hallenbades. Es wäre schön, Sie auch in Zukunft wieder bei uns im Hause begrüssen zu dürfen. Beste Grüsse, Hotelmanagement & Team HIPOTELS Hipocampo Palace & Spa

5 out of 5
Super schöne und saubere Hotelanlage etwas abgelegen aber trotzdem nahe am Strand. Sehr nettes Personal und super Frühstücksbuffet, welches keine Wünsche offen lässt.

Posted by on 10 Aug 2019

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Comment from Hotel Management

8 Oct 2019 by Subdirektor

Vielen Dank für Ihre ausgezeichnete Bewertung und Ihren Aufenthalt bei uns im HIPOTELS Hipocampo Palace & Spa. Wir freuen uns sehr, dass es Ihnen bei uns gut gefallen hat und wir Ihnen Ihre Wünsche erfüllen konnten. Schön wäre es, Sie auch in Zukunft wieder begrüssen zu dürfen. Beste Grüsse, Hotelmanagement & Team HIPOTELS Hipocampo Palace & Spa

5 out of 5

Posted by on 27 Jul 2019

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Comment from Hotel Management

28 Jul 2019 by Subdirektor

Thank you very much for your excelent rating and your stay with us at HIPOTELS Hipocampo Palace & Spa in Cala Millor. Best regards, Hotelmanagemnet & Team HIPOTELS Hipocampo Palace & Spa

5 out of 5
sehr tolles Hotel. - sehr sauber - Personal kann Deutsch - Zimmer mit super Klimaanlage - Riesen Buffet

Posted by on 26 Jul 2019

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4 out of 5
Sehr grosse und saubere Zimmer. Sehr ruhig. Sehr freundliches Personal.

Posted by on 1 Jun 2019

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Comment from Hotel Management

2 Jun 2019 by Subdirektor

Vielen herzlichen Dank für IHre Bewertung und Ihren Aufenthalt bei uns im HIPOTELS Hipocampo Palace & Spa. Wir sind sehr erfreut, dass es Ihnen bei uns gut gefallen hat und hoffen, Sie auch in Zukunft als unsere Gäste begrüssen zu dürfen. Beste Grüsse, Hotelmanagement & Team HIPOTELS Hipocampo Palace & Spa

5 out of 5
Superbe hôtel situé dans un endroit très calme de Calla Millor. Grande piscine placée dans un parc immense. Buffet de petit-déjeuner exceptionnel. Excellent Wifi. Seul point négatif, devoir payer le coffre-fort de la chambre, pour un Hotel de cette classe surprenant!

Posted by on 19 May 2019

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Comment from Hotel Management

23 May 2019 by Subdirektor

Merci pour votre séjour et votre excellente note. Nous sommes heureux que vous ayez apprécié notre séjour chez nous et serions heureux si nous pouvions vous accueillir bientôt. Hotelmanagement & Team HIPOTELS Hipocampo Palace & Spa

5 out of 5
Personnels tres accueillant et souriant. Bel hôtel bien placé à proximité du centre ville et de la plage. Par contre il est dommage de faire payer la location du coffre dans un hôtel 5 étoiles.

Posted by , from Paris on 3 Sep 2018

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Comment from Hotel Management

14 Sep 2018 by Adjoint Direction Hôtel

Chère Marie, Nous vous remercions pour ce très beau commentaire et sommes ravis que vous ayez passé un séjour inoubliable dans notre hotel. Votre commentaires nous aident à améliorer notre service et notre standars de qualité. En référence à votre commentaire, nous vous informons que dans notre hôtel nous ne facturons pas de stockage de vos bagages dans le coffre. Nous vous remercions d'avoir choisi l'hôtel Hipocampo Palace and Spa pour votre séjour à Cala Millor et nous serons ravis de pouvoir vous accueillir à nouveau. Bien cordialement, Xavier Gornals, Adjoint Direction Hôtel

5 out of 5
Perfektes Hotel für Paare und Familien die gutes Essen schätzen und die Ruhe geniessen möchten.

Posted by on 30 Jul 2018

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Comment from Hotel Management

2 Aug 2018 by Subdirektor

Sehr geehrter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, einen Kommentar über Hipocampo Palace & Spa zu schreiben. Die Meinung unserer Gäste ist uns sehr wichtig, um unseren Service kontinuierlich verbessern zu können. Es freut uns, dass es Ihnen bei uns gefallen hat und dass Sie, Ruhe und Erholung bei uns gefunden haben. Wir freuen uns sehr, dass Sie einen erholsamen Urlaub bei uns verbracht haben und würden uns sehr freuen, Sie bald wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen, Xavier Gornals Subdirektor

4 out of 5

Kiva, siisti, keskisuuri hotelli hyvin palveluin

Pros: Ruoka oli erityisen hyvää ja henkilökunta avuliasta.
Location: Hotellilla melko hyvä sijainti, mutta jos kaipaa ympärille enemmän elämää ja aktiviteettia, kannattaa matkustaa "kesäkautena".
Hyvä hotelli, loistava palvelu ja ruoka. Oma ranta puutui, mutta rannalle ei ollut kovin pitkä matka. Talvikautena ympäristössä oli hyvin supistetusti kahviloita/ravintoloita tai muita kauppoja auki.

Posted by , from Hämeenlinna on 27 Nov 2017

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Property Features

Hipotels Hipocampo Palace & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. An outdoor pool, a kids' pool, and a nightclub are also featured at the luxury Hipotels Hipocampo Palace & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Sant Llorenc des Cardassar hotel.

  • 203 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1997
  • Dining venue
  • Nightclub
  • Bar by the pool
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts -6
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Palma de Mallorca (PMI)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hipotels Hipocampo Palace & Spa offers 203 forms of air-conditioned accommodation with minibars and complimentary bathrobes. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a bath and shower, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe (surcharge)
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10 AM.

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.

On-site venue No. 2 – This poolside bar serves lunch and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Cave exploring nearby
  • Playground on site
  • Boat tours nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorised watercraft on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath, a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

  • Mud bath in spa
  • Sauna in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets and service animals are not allowed at Hipotels Hipocampo Palace & Spa

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 17 and EUR 35 per person (approximately)
  • Self-parking fee: EUR 5 per day
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hipocampo Palace Hotel
  • Hipocampo Palace Hotel Sant Llorenc des Cardassar
  • Hipocampo Palace Sant Llorenc des Cardassar
  • Hipocampo Palace
  • Hipotels Hipocampo Palace Hotel Sant Llorenc des Cardassar
  • Hipotels Hipocampo Palace Sant Llorenc des Cardassar
  • Hipotels Hipocampo t Llorenc
  • Hipotels Hipocampo & Spa
  • Hipotels Hipocampo Palace & Spa Hotel
  • Hipotels Hipocampo Palace & Spa Sant Llorenc des Cardassar
  • Hipotels Hipocampo Palace & Spa Hotel Sant Llorenc des Cardassar

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.