3 Sep 2018 by Fernando G.
Sehr geehrte Frau NinaB, Ich bedaure, dass wir Ihre Erwartungen nicht erfüllt haben. Es wäre auch schön gewesen, wenn Sie diese Beschwerden durch ihre Aufenthalt im Hotel weiter gegeben hätten. Jetzt ist es zu spät um zu reagieren. Wie Sie in den Kommentaren unserer Kunden sehen können, wird die Sauberkeit unseres Hotels sehr geschätzt. Natürlich können wir versagen. Deshalb wäre es schön gewesen, wenn er uns während seines Aufenthalts alles erzählt hätte. Empfangen Sie einen herzlichen Gruß von Mallorca Fernando Gallego Hoteldirecktor
All-inclusive room rates at Hipotels Said are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Activities and facilities/equipment
Land activities
Entertainment
Not included
Some rates at Hipotels Said are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hipotels Said offers its guests a kids' pool, an indoor pool, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and tour or ticket assistance are also featured at the family-friendly Hipotels Said. This 4-star Sant Llorenc des Cardassar hotel is smoke free.
Available in all rooms: Free WiFi , Internet access (surcharge)
Available in some public areas: Free WiFi
Hipotels Said offers 187 accommodations with a safe and a hairdryer. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests can enjoy buffet breakfast for a fee.
On-site venue – This buffet restaurant specialises in international cuisine and only serves breakfast.
Room service (during limited hours) is available.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
This property has signed the UNESCO Sustainable Travel Pledge.