It was good. It was clean, nice & friendly. Both phones in rooms didn't work which was fine. A little dissapointed the beds, they were extremly hard and the extra blankets brought to the room were super frizzy that it had hair on both bkankets. The blanket material was if you washed it, it would just stay stuck to a blanket. I sugguest upgrading the blanket material. The blankets on the bed are literally just 3thin sheets. Its convienant if your going to the convention center but comfort in the beds are highly important for long days. Awesome warm water showering!