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Reviews

4.6 / 5Wonderful
1,144 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Garcia Sanabria Park
    2 min walk
  • Popular Location
    Municipal Museum of Fine Arts
    10 min walk
  • Popular Location
    Guimera Theater
    14 min walk
  • Airport
    Santa Cruz de Tenerife (TFN-Tenerife North)
    12 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-02-19. Try updating your dates to see prices for your trip.

    About this area

    Santa Cruz de Tenerife

    Iberostar Heritage Grand Mencey is located in Santa Cruz de Tenerife. Plaza de Espana is a notable landmark, and the area's natural beauty can be seen at Garcia Sanabria Park and Teresitas Beach. Looking to enjoy an event or a game while in town? See what's going on at Heliodoro Rodriguez Lopez Stadium, or consider a night out at El Tanque Cultural Space.

    Popular Location

    What's nearby

    • Garcia Sanabria Park - 2 min walk
    • Municipal Museum of Fine Arts - 10 min walk
    • Plaza de Espana - 14 min walk
    • Guimera Theater - 14 min walk
    • Tenerife Space of the Arts - 19 min walk

    Getting around

    • Chimisay - 10 min drive
    • Santa Cruz de Tenerife (TFN-Tenerife North) - 17 min drive

    Restaurants

    • Where to eat
    • Los Menceyes – Fine-dining restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily. Kids' menu available.
    • Iballa – Garden-view lobby lounge. Open daily.
    • Los Laureles – Restaurant offering international cuisine. Serves lunch daily.
    • Aborigen – Open daily. Reservations required.

    About this property

    Iberostar Heritage Grand Mencey

    4 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, an outdoor pool, 2 bars/lounges and a health club are on-site. All 261 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Guests will also find free wired Internet, plasma TVs and rainfall showerheads.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Free nearby parking

    Food and drink

    Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 20 for adults and EUR 20 for children
    4 restaurants
    2 bars/lounges
    Free daily reception
    24-hour room service

    Things to do

    24-hour fitness centre
    Arcade/game room
    Full-service spa
    Indoor pool
    Outdoor pool
    Pilates classes
    Sauna
    Hot tub
    Steam room
    Yoga classes

    Family friendly

    Arcade/game room
    Dry-cleaning service
    Indoor pool
    Laundry facilities
    Outdoor pool

    Conveniences

    Banquet hall
    Lift
    Front-desk safe
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    German
    Spanish

    Business services

    9 meeting rooms
    Business centre
    Conference centre

    Outdoors

    Garden
    Terrace

    Spa

    4 treatment rooms
    Massage/treatment rooms
    Spa open daily

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Bathrobes
    Bathtub or shower
    Deep-soaking bathtub
    Free toiletries
    Hairdryer
    Rainfall showerhead
    Towels

    Entertainment

    plasma TV

    Food and drink

    Coffee/tea maker

    More

    Desk
    Free local calls
    Phone
    Safe
    Slippers
    4.6

    Wonderful

    5 - Excellent
    766
    4 - Good
    299
    3 - Okay
    57
    2 - Mediocre
    20
    1 - Poor
    2
    4.7
    Cleanliness
    4.5
    Service and Staff
    4.5
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    great place

    good 5 star hotel, as it should be! great location

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Visit to Tenerife

    Great hotel we will stay here again.

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great stay at the Iberostar Heritage Grand Mencey

    Great location (near a beautiful park), efficient and smooth check in with a welcome drink, and the room is excellent: Clean, well organized and equipped (even coffee machine), amazing balcony. There is also a great gym and a spa. The breakfast is very rich and fresh, and the evening bar is also good (a little pricey but you’ll expect that in a five star hotel). Will come back again, very recommend.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent in every way except room cleaning and supply of water cups etc which was a bit erratic. a warning to potential visitors that the rooms facing the road receive a lot of traffic noise

    Stayed 8 nights in Jan 2020

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